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Lisez les avis des autres

Noté 5 sur 5 étoiles

What an excellent service! Recovering from 3 surgeries in 9 months but still determined to make a long-planned trip to the UK from the States, it was clear I'd still need a wheelchair at least some o... Voir plus

Noté 5 sur 5 étoiles

I do not hesitate to recommend this company. I hired a wheelchair long term for my elderly mother . Whenever I contacted them they responded immediately . Flat tyre they came next day and exchanged... Voir plus

Noté 5 sur 5 étoiles

Booking the wheelchair was very easy with prompt delivery. Box saved for collection day. The wheelchair and leg rest helped me through a long non weight bearing period following severe ankle fracture,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything was fine! There were some not very constructive questions from our airline, but even they were constructively answered by LendoCare. This is the first time I have had a scooter/cycle an... Voir plus

À propos de l'entreprise

  1. Service de location de fauteuils roulants
  2. Fournisseur d'équpement médical

Écrit par l'entreprise

Mobility equipment hire with LendoCare. Wheelchaire rental and wheelchair subscriptions available to suit your needs! With an easy online booking process you can see live availability and booking online. UK wide delivery for our wheelchair hire service


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(77)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Absolutely efficient and reliable. Booked wheelchair and following day arrived in agreed 1hour timeframe. Same service with return. Chair in excellent conditioner. Website easy to use. Thankyou. Would definitely use company again if required

17 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

BELIEVE ME If you are high profile…

BELIEVE ME If you are high profile person definitely this service not for you. We never use again this company service. Very late delivery service. If you ask where is delivery too many excuses which is no sense. They don't share driver's number to contact him. If you ask them, ok let driver call me, they said no he doesn't call while driving.... What kind of service is.

3 novembre 2025
Avis spontané
Logo de LendoCare

Réponse de LendoCare

Thank you for your feedback and very sorry that you weren't happy with the experience. I can see that you requested a change in the delivery address after the driver had already left to make your delivery which led to a delay in delivery. As much as we try to accommodate all of our customers needs there was a delay in delivery due to your change of delivery address request.
Thank you,
LendoCare Team

Noté 3 sur 5 étoiles

Questionable kit.

Chair turned up on time and was collected on time.

But it is not good being unable to talk to someone. IE no phone number.

I ordered a chair with two raisers as both my legs needed to be raised whilst using the chair. However, even fully extended they were two short and I am only 5’8”. So I didn’t actually use the chair as the raisers supplied are the only ones they do.

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great, fast service.

Brand new wheelchair, supplied with all accessories right to the doorstep. Very efficient service. Would highly recommend this company.

22 septembre 2025
Avis spontané
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Réponse de LendoCare

Thank you so much for the review, we're glad we could help!

LendoCare Team

Noté 5 sur 5 étoiles

It was easy to order a wheelchair…

It was easy to order a wheelchair online. The process is simple and completed quickly. The delivery went without any problems and I was kept up to date with the progress of my order and the delivery. I only needed the wheelchair for a few days and it was easy to stop the rental. The process was again very easy and I was given a delivery time window for the pick up of the wheelchair. The chair was picked up as scheduled. The driver was very polite and friendly. All in all very pleased with whole process.

6 octobre 2025
Avis spontané
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Réponse de LendoCare

Thank you so much for your review, we're very glad you enjoyed our service

LendoCare Team

Noté 5 sur 5 étoiles

OK for me

it met an urgent need and i have no criticism of the wheelchair

3 octobre 2025
Avis spontané
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Réponse de LendoCare

Thank you so much for your review, we're very glad we could help with your urgent needs

LendoCare Team

Noté 5 sur 5 étoiles

Hiring a Wheelchair on holiday.

Thank you so much for providing the wheelchair hire – it really made my dad’s holiday extra special and enjoyable.
The wheelchair was at the holiday park as we arrived and was picked up the day we left. The wheelchair was as new and the whole process was simple and efficient. Would certainly recommend and will be more than happy to use the service again. Thank you. Marie

15 septembre 2025
Avis spontané
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Réponse de LendoCare

Thank you so much for your review, we're very happy to hear we could help to make your dad's holiday special!

LendoCare Team

Noté 5 sur 5 étoiles

Meget nøgd!!

Hei
Me var veldig nøgd med leveranse av rullestol til vår tur til Liverpool. Enkel nettside, bekreftelse og betaling. Levert og henta som planlagt på vår overnattingsplass. Meget fin og god rullestol til ein fornuftig pris. Perfekt opplegg!!!

24 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Totally useless

In order to avoid taking a wheelchair on the train I ordered one well in advance to be delivered to our hotel in Edinburgh for a two day stay. My wife has mobility problems so needed a wheelchair to enable her to get around.
we arrived at our hotel to discover no wheelchair had been delivered. The only communication with LendoCare being a very impersonal email blaming the delay on DHL. In an attempt to salvage something I requested that it be delivered by noon the next day. LendoCare's response was then to cancel the whole contract leaving us completely high and dry and totally reliant on taxis. Which when you actually wish to explore a city on foot rather defeats the object of the exercise. At no time did LendoCare try to contact us by phone to discuss the problem or even leave a number to call.
So beware. LendoCare are totally unreliable and I would not recommend them to anyone under any circumstances. My advice is avoid them at all costs and take your own

6 août 2025
Avis spontané
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Réponse de LendoCare

Hi Richard, we are truly sorry to hear about your experience and the disruption it caused to your trip to Edinburgh. We completely understand how important the wheelchair was for your wife’s mobility and how disappointing it must have been to arrive and find it was not there.

Unfortunately, your booking was delayed due to an unexpected courier failure outside of our control. We do our best to make sure all of our deliveries arrive on time but unexpected delays can occur, whilst we try and find solutions, in this instance, we were unable to get the courier to redeliver.

This is not the standard of service we aim to provide. We have since reviewed our processes to ensure that when courier issues occur, our team responds more proactively and offers workable alternatives to avoid leaving customers stranded.

LendoCare Team

Noté 5 sur 5 étoiles

I highly recommend Lendocare

I highly recommend Lendocare. Our wheelchair hire went smoothly from start to finish! The wheelchair was in excellent condition (perhaps new?) and the delivery and pick up were on time and easy to manage. I amended my pick up time and added a cushion after my initial rental and the process was easy - with customer care responding to my requests quickly. It was a great experience overall and I wouldn't hesitate to use them again!

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Effortless and reliable service

I must say you can be proud of your service. I'm very impressed!
The wheelchair arrived on the date booked and within the preferred time slot I'd chosen. It was then picked up to go back on the correct date as well. An email actually arrived outlining the HOUR the chair was going to be picked up. Incredible! Again, everything happened so impressively smoothly I feel I can happily recommend your services to everyone I know. Keep up your good work, it's excellent.

31 juillet 2025
Avis spontané
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Réponse de LendoCare

Thank you so much for your review! We're so glad we could provide you with a great service

LendoCare Team

Noté 5 sur 5 étoiles

Hired Wheelchair

Wheelchair was in great condition. Well packaged. Arrived and collected on time.

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service - wheelchair delivered and collected promptly. Really made a difference to our holiday.
The wheelchair was perfect for our needs. I would definitely use Lendocare again.

24 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

Consider a electric chair its easier

Chair was hard to get up pavement s foot support was missing and was replaced with leg support that we paid for also vision should come with chair not another add on. Everything else was very good char easy delivered in a large box undamaged and strong may be I would get an electric chair next time hotel were impressed and will use them again

18 juillet 2025
Avis spontané
Logo de LendoCare

Réponse de LendoCare

Hi Anthony, thank you for your review. All of our wheelchairs come with footrests as standard and leg raisers are an add-on.
If you struggled with the manual wheelchair I would definitley recommend going for an electric wheelchair to help make things easier.
Thank you,
LendoCare Team

Noté 4 sur 5 étoiles

The wheelchair was great but…

The wheelchair was great - light, easy to use and store. But the delivery and collection service wasn’t brilliant. It was supposed to be delivered by 18:00 hrs but didn’t arrive until 20:00 hrs. And, for collection, I was given two times, 18:00 & 20:50 - 21:50. Tracking was difficult because it kept saying there was no order of that number. They eventually collected it at 22:00. This was way past my bedtime and very inconvenient.

15 juillet 2025
Avis spontané

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