Good morning, Quality and delivery service was really good quick and efficient! I just received my items, as beautiful as described on the website. I received several update regarding the po... Voir plus
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Contacted company to see if they could post out order next day delivery as I'd left it last minute to get the nursery girls a present as my son is finishing this year. I not only received order next d... Voir plus
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Kerry couldn't of been more helpful 🥰 I ordered 3 bracelets last minuet for teacher thank you presents, I then forgot to change then forgot to change the delivery to next day, I sent an email in an... Voir plus
I purchased a worry bracelet from Tiktok live (Amazing experience) and it was delivered within 1-2days. I must say service is extremely good. The bracelet itself cones with an uplifting message I hav... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Letterbox Love, we create meaningful jewellery gifts designed to comfort, empower and celebrate life's big and little wins because we believe that the smallest gestures often leave the biggest impact. Founded by husband and wife duo Kerry and Liam during the first UK lockdown, our mission began with a simple idea: to spread kindness and connect people through thoughtful jewellery gifts that fit through the letterbox. Our vast range covers a wide variety of sentiments and occasions, from birthdays and breakups to friendship, loss, and everything in between. Whether you're looking to lift someone up, say thank you, or remind them how loved they are, we have the perfect piece to do just that. Our affordable bracelets come in a mix of styles to suit every taste, from adjustable friendship cords to silver-plated charm bracelets and beautifully beaded designs. Each gift is designed with heart, hand-packed with care, and sent with love from our small Derbyshire based studio. As an award winning small business, customer happiness is at the core of everything we do. We’re proud to be trusted by thousands of customers who return time and time again for gifts that truly mean something. Let us help you brighten someone’s day, one letterbox gift at a time.
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5,0
Excellent
481 avis
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Excellent, seamless service
Very efficient service and item just as described. Will certainly use you again.
26 novembre 2024
Réponse de Letterbox Love
What a fabulous review to receive over Christmas, thank you so much for your kind words. Best wishes, Kerry x
Beautiful Gifts
Faultless service and products, wonderful company and social media presence is amazing.
27 novembre 2024
Réponse de Letterbox Love
Thank you so much for this incredibly kind review, really made our day! Best wishes, Kerry x
Great delivery service and beautiful…
Great delivery service and beautiful bright products really happy with what have bought
27 novembre 2024
Réponse de Letterbox Love
Thank you so much for this lovely review and for shopping with our small business. Best wishes, Kerry x
Quick with delivery & was beautiful…
Quick with delivery & was beautiful will shop with them again
27 octobre 2024
Réponse de Letterbox Love
Thank you Joan, a really lovely review to receive. Best wishes, Kerry x
Réponse de Letterbox Love
Thank you ever so much for this kind review, best wishes, Kerry x
Great experience
Great experience! I ordered the wrong bracelet, this was rectified within 15 minutes. Very polite and fast shipping.
What are you waiting for!!
25 octobre 2024
Réponse de Letterbox Love
A fantastic review to receive, thank you so much and I am so pleased you were happy with the service :) Kerry x
Pretty bracelets
I ordered 2 bracelets as birthday gifts for friends who loved them. Beautifully made. Arrived quickly.
28 septembre 2024
Réponse de Letterbox Love
This is wonderful to hear, thank you so much for review xx
Really unique products
This company do really unique products, which is why i've bought things for myself and as gifts for friends/family. They are posted quickly and come wrapped in beautiful pink paper. I particularly love the turtle bracelet, as it reminds me of when I swam with turtles.
I would say the prices are fair, as the bracelets are so well made and unique.
Overall, I would recommend this company 100%.
26 août 2024
Réponse de Letterbox Love
Thank you for such a wonderful review, we appreciate this so much! xx
Baby loss braclet
Baby loss braclet
Was a hit with my friend especially as she was having a hard day
27 août 2024
Réponse de Letterbox Love
Thank you for this kind review x
Always impressed
I’ve ordered several times before from Letterbox Love and they never fail to impress me. The gifts I ordered were beautiful (as always!) and arrived so quickly, with gorgeous presentation too.
Thank you Letterbox Love ❤️
26 août 2024
Réponse de Letterbox Love
Such a fab review, thank you so much for your kind words x
Beautiful products
Beautiful products. Friendly professional interaction. Gorgeous packaging which is always appreciated.
26 août 2024
Réponse de Letterbox Love
Thank you so much :) xx
Amazing Customer Service..
Amazing Customer Service...
Had a little problem with the bracelet that I ordered... quick response...replacement sent ... no extra charge... even over the bank holiday weekend...
Beautiful Gift complete with little gift bag...
Highly recommended
23 août 2024
Avis spontané
Réponse de Letterbox Love
You are so welcome, we are so pleased you have had a great experience with us xx
Bracelet was absolutely beautiful
Bracelet was absolutely beautiful, we were really pleased with it...The products are great quality and very affordable too!!
30 juillet 2024
Avis spontané
Réponse de Letterbox Love
Thank you so much Isabella, so pleased you loved the bracelet ! x
Paid for next day delivery and didn’t…
Paid for next day delivery and didn’t come for nearly a week, also given option to personalise note which I opted for and didn’t arrive with any personalisation
2 août 2024
Réponse de Letterbox Love
Hi Charlie, Firstly, I want to thank you for your recent purchase and for taking the time to leave a review. We greatly value customer feedback as it helps us improve our service.
You mentioned concerns regarding the delivery time and a missed gift message. I want to sincerely apologise for any inconvenience you experienced.
Regarding the delivery, I see that you opted for an upgrade to 1st Class with Royal Mail. While this service is generally fast, it is important to note that it is not a tracked or guaranteed next-day service. We always aim to dispatch orders within 24 hours from Monday to Friday to ensure the quickest possible delivery, but unfortunately, the exact delivery timing is outside our control once the package is with Royal Mail.
As for the gift message, I'm afraid we did not see a message on your order, usually this pulls through to your order confirmation, did you receive this? This could be an internal issue on our website so it would be really helpful to understand.
We value you as a customer and would like the opportunity to make things right. Please do get in touch, I have emailed you too.
Thank you for your understanding and for giving us the chance to improve.
Best wishes,
Kerry
Excellent service
I ordered a very pretty graduation bracelet for my daughter. Unfortunately, when she wore it for the first time she realised there was a slight problem with the clasp which resulted in the bracelet falling off. I contacted Letterbox Love and they very kindly sent out a replacement within a few days.
Excellent service, beautiful jewellery at a reasonable price. I highly recommend.
7 août 2024
Avis spontané
Réponse de Letterbox Love
Thank you Lynn, I am so pleased your daughter liked her bracelet and we were able to help with a speedy replacement! x
Réponse de Letterbox Love
Thank you for this lovely review x
Great gifts. Super thoughtful
Ordered from here twice before, and recently ordered a mystery bundle. Was so pleased when it arrived. Lots of lovely bits and personalised too! Great customer service. Easy to get in touch. Lovely gifts and I even got a few bits for myself. Highly recommend!
20 juillet 2024
Avis spontané
Réponse de Letterbox Love
Thank you Ayshe, made our day with this review!
Really lovely gift
Really lovely little bracelet. Bought as gift for a friend, to remind her she’s not alone. It was the first anniversary of her mom’s death (who loved butterfly’s). She loved it.
27 juin 2024
Réponse de Letterbox Love
So kind of you, what a thoughtful gesture x
Quality and Reliability was 2nd to none !
The Professionalism and Reliability was great and the goods were of good quality. Will use you again and nice to know that your company doesn't con people which is great news. Well done 20 out of 10 ! 👍😁👍🐾🐾🐕
31 mai 2024
Réponse de Letterbox Love
What a fabulous review, thank you so much Beverly! x
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