Outstanding quality and service from Letterbox4you. The postbox's are robust, solid, well‑designed, and look fantastic now they’re installed. What also impressed me was the level of customer care... Voir plus
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Living in the Highlands of Scotland I needed a strong, robust letter box - this box is perfect against the horizontal rain and the wee breezes which are gale force 10 mostly. A little difficult doin... Voir plus
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Our charity had been looking for 'robust' donation boxes for some time. The standard commercial boxes are very expensive and costly to install. Trawling through the internet the trust found these boxe... Voir plus
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Delivered promptly by DPD. Although the outside box had been damaged the box was so well packed that no damage whatsoever was caused to the post box. Very pleased with the style, size and quality.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Letterbox4you is a leading UK supplier of high-quality post boxes. We have personally visited manufacturers across Europe to seek out those who can supply us with premium post and parcel boxes. We take a personal interest in ensuring that our European suppliers are committed to fair pay and employee rights. To us, this is more important than offering the cheapest possible price. As a mark of quality, our trusted suppliers are all certified ISO9001. With a range of styles, we supply individual and communal post boxes and parcel boxes to homeowners, building developers and businesses. You will find Letterbox4you communal post boxes in corporate offices, flat foyers and student accommodation. Our free-standing or wall-mounted post and parcel boxes are spotted outside contemporary builds and period properties. All are lockable and include additional security features. Robust materials, skilled assembly and quality finishes are the pre-requisite of our durable range. The external post and parcel boxes are resilient to the British weather and many come with a rust-and corrosion-free warranty. If damage does occur during use, we aim to supply individual parts; a more sustainable and cheaper option for our customers. In addition to quality products, Letterbox4you has earned a reputation for customer service excellence. We thrive on the desire for continuous improvement and our strapline is ‘ok isn’t enough’. Our business growth has been fuelled by a genuine passion for what we do and how we do it.
Coordonnées de contact
Precision House, HP19 8DB, Aylesbury, Royaume-Uni
- 01296839401
- enquiries@letterbox4you.co.uk
- letterbox4you.co.uk
4,8
Excellent
71 avis
A répondu à 100 % de ses avis négatifs
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Outstanding quality and service
Outstanding quality and service from Letterbox4you. The postbox's are robust, solid, well‑designed, and look fantastic now they’re installed.
What also impressed me was the level of customer care — friendly, professional, and genuinely committed to helping. Even when we had a bit of a saga locating the keys (which was my fault), Letterbox4you handled everything with patience and good humour.
A trustworthy UK company with excellent products and even better service. Highly recommended.
15 avril 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for taking the time to leave feedback. We are so pleased you love your parcel boxes. Customer service is at the heart of everything we do here at Letterbox4you, so it is always heart warming to hear from our lovely customers and was a pleasure to help.
Excellent customer service and quality…
Excellent customer service and quality of the items sold.
6 janvier 2026
Avis spontané
Réponse : Letterbox4you
Thank you for your order and your fedback, we really appreciate it. We're so glad you had a great experience with us.
Excellent product and customer service.
I had a problem with installation which was entirely my fault. Customer service fixed this quickly by sending me a free replacement part. Very happy customer!
15 mars 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for your kind words! We're delighted to hear that you’re happy with both the product and our customer service. It’s great that we could quickly resolve the installation issue for you, and we’re glad the replacement part helped get everything working smoothly. We really appreciate your feedback and are thrilled to have you as a satisfied customer!
Excellent Service
I have purchased both a letter box and a parcel box. Both are excellent
I managed to lose the keys for the parcel box. The company were very helpful and supplied a replacement lock for me
22 mars 2026
Avis spontané
Réponse : Letterbox4you
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you’re pleased with both your letter box and parcel box. It’s also great to know that our team was able to assist you quickly when you needed help—that level of responsive support is exactly the service we aim to provide. We truly appreciate your feedback and your support!
Allux 6000
Living in the Highlands of Scotland I needed a strong, robust letter box - this box is perfect against the horizontal rain and the wee breezes which are gale force 10 mostly.
A little difficult doing the transfer to name our hoose, but the grandchildren came to the rescue, no prob.
16 mars 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for your lovely review! We're delighted to hear the letter box is standing up well to those famously wild Highland conditions—horizontal rain and gale-force winds are certainly the ultimate test. It’s great to know that as expected, it’s proving both sturdy and reliable. We also love that the grandchildren got involved with adding your house name—what a team effort! If you ever need any further assistance, we’re always here to help.
Superb customer service and quality product
Fantastic customer services. Natalie and team were able to answer my questions in detail over email and also called to ensure I was happy with the replies. This customer services was critical in getting a letterbox that fitted our measurements and fitting needs. Would hole heartedly recommend!
8 mars 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for your kind words! I'm thrilled to hear that the team were able to help and ensure you found the perfect letterbox for your needs. It’s wonderful to know our customer service made the process smooth and reassuring – we really appreciate your recommendation!
€40 customs charges
I was charged €40 customs charges on goods costing €150 which were not made known to me until after I had paid and just before delivery. Customers from Ireland should be made aware of these hidden charges at time of making payment.
27 février 2026
Avis spontané
Réponse : Letterbox4you
Thank you for taking the time to leave your feedback.
We are sorry to hear that you were disappointed by the customs charges applied to your delivery. We understand how unexpected import fees can be frustrating.
As all orders shipped from the UK to Ireland are subject to customs clearance, import VAT and any applicable charges are set by Irish customs and the courier, not by ourselves.
We do try to make information as clear as possible for customers at the time of ordering, and our shipping terms state that deliveries to Ireland may incur import taxes and charges payable prior to delivery. Unfortunately, these costs cannot be calculated or collected by us at checkout, as they are assessed by customs once the goods enter Ireland.
We always aim to be as transparent as possible and appreciate your feedback, which helps us review how clearly this information is presented. Thank you again for sharing your experience.
Just BRILLIANT
Moved house so I needed a bigger more robust letterbox. Found the exact product I need with letterbox4you. The next day I received a call from a lovely lady asking about the details of the personalisation I requested. The gesture itself made me feel that I am not just a number on a list. The delivery was so prompt and the personalised writing on the box was beautiful. The box was big, very well made, robust and brilliant value for the money I paid. Two weeks later when we moved, I lost the keys to the box and the handyman who was going to do 2 days of work in the new place including fixing the box had already started. I phoned letterbox4you and the very friendly lady explained that for security reasons she can't issue a new set of keys but I need to change the lock altogether. 24 hours later a new lock had arrived and the beautiful box was installed.
This company made me feel that they have no other customers except for me. From the very beginning to the end they were professional and very efficient. But, above all, the product was brilliant quality at a very good price. I have no hesitation at all to strongly recommend them to family, friends and everyone else. I wish them all the success.
22 janvier 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for taking the time to share such a wonderful review — it truly means the world to our whole team.
We’re absolutely delighted to hear how pleased you are with your new letterbox and the personalisation, and that everything from your initial enquiry through to installation met your expectations. Creating a product that feels both robust and beautifully finished — and making every customer feel genuinely looked after — is exactly what we strive for every day.
We’re also very glad we could help quickly when you needed the replacement lock. Security is incredibly important to us, so while we can’t issue replacement keys, we always do our best to provide a fast and straightforward solution so our customers aren’t left inconvenienced.
Your kind words about our service, quality and value really do mean a great deal, and your recommendation is the highest compliment we could receive. Thank you again for choosing Letterbox4you — we're confident you will enjoy your letterbox for many years to come.
1st Class
Their customer service could not do enough for me including getting the product to me in time for my workmen to install despite them closing for Christmas.
On top of that we realised it was the wrong product (my fault) and they couldn’t be more helpful with the replacement, return and refund.
Top company, top product and excellent customer service and communication.
12 janvier 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for your review! I'm thrilled to hear that everything worked out, and that our friendly customer service team assisted in getting your order to you on time. Mistakes happen, and we’re always happy to help make things as smooth as possible.
We really appreciate your support and kind words – it means a lot to the whole team. Enjoy your new gate/fence mounted letterbox!
What a great letterbox from these…
What a great letterbox from these people, I went for the added lettering for my house name and number unfortunately I messed up with the letters so I contacted the company and they send out a new set FOC, now that’s what I call service
The letterbox in itself is absolutely perfect for all my needs, so once again a big thank you to Amy & Natalie
1 janvier 2026
Avis spontané
Réponse : Letterbox4you
Thank you so much for your wonderful review! I’m delighted to hear the letterbox is perfect for all your needs. I’m also thrilled that you felt well supported with your order—that’s exactly the kind of service we aim to provide. Your kind words mean a lot, and I’ll be sure to share them with the team. We really appreciate you taking the time to leave such positive feedback!
Excellent product and great service
Excellent product and great service. We researched the market and chose Letterbox4you as the product satisfied our needs perfectly. We chose the 5 box free standing model.
All the staff I encountered were very helpful and informative, in fact a delight to deal with. Finally the delivery was perfectly managed as we were kept informed at every step.
2 décembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for your wonderful review! I’m delighted to hear our Slim freestanding external use letterboxes are meeting your needs perfectly. We always aim to provide helpful and informative service, and I’m so pleased your experience reflected that. I’ll be sure to share your kind words with the team, and we really appreciate you taking the time to leave such detailed feedback!
Great service and product
Great service and product! I bought 2x 7 slot mailboxes. Excellent quality, well packed, and fast delivery. Pauline was fantastic and very helpful throughout. Highly recommended!
28 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for your kind review. We’re delighted to hear that you’re happy with the quality of the mailboxes, the packaging, and the fast delivery.
We’ll be sure to pass on your lovely feedback to Pauline — she’ll be thrilled to hear how helpful you found her. Thank you again for your recommendation and for choosing us.
AN EXCELLENT COMPANY
I researched for a month to find a good quality post box and finally chose Letterbox4you as they gave detailed information about each box, clear photos and had good guarantees. I did have a few queries before purchase so telephoned and a lady answered all my questions. I then purchased on line a post box pm. Delivery was quick and arrived the next morning. My thanks to everyone.
a lady answered all my questions.
20 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you very much for taking the time to leave such a wonderful review. We’re delighted to hear that the detailed information, clear photos, and guarantees helped you feel confident in choosing us.
It’s also great to know that our knowledgeable team was able to assist you with your questions and that your post box arrived quickly the next morning. Your kind feedback truly means a lot to everyone here.
Thank you again for your support, and we're confident you'll enjoy your new post box for many years to come.
Excellent customer service
Wonderful customer service from Letterbox4you! I ordered the Wren mailbox (which looks terrific) and it was delivered very quickly; I then ordered the vinyl letters, and the team went above and beyond when the first batch didn't quite stick (user error, I'm sure) and sent out a replacement immediately. I'm pleased with both the quality of the product and the level of service provided!
13 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your Wren mailbox and vinyl letters. Our team is always here to help, and we’re so glad we could resolve the issue promptly. We truly appreciate your support and are thrilled that you’re pleased with both the product and the service.
Really good service provided from…
Really good service provided from letterbox 4 you as a whole. Amy and Kate went above and beyond to help me get the right product for the client and always super helpful…Thank you :)
12 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for your kind words. We’re delighted to hear that you received great service from our team, and Amy and Kate will be thrilled to know their support helped you find the right product for your client. We really appreciate you taking the time to share your experience. Thank you again — and if you need anything else, we’re always here to help! 😊
Very helpful advice & support. Ask if you need anything
I’ve been mithering about buying an external postbox for some time and happened across this company. After looking through the options I had numerous email conversations with Natalie asking her all sorts of questions about the products and their suitability for my home. Natalie provided loads of info and details around the products that were far more than I could have asked for. Very helpful and attentive. The postbox arrived, all in good order, and I am very pleased with it. I see some negative feedback for the returns process but all I would say is to email the company first and check with them what you want. Given the amount of time that Natalie was prepared to spend with me, ask first and you should get all the advice you need not to return anything.
3 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for sharing your experience with us. We’re delighted to hear that you’re pleased with your new postbox and that Natalie was able to give you all the information you needed to feel confident in your choice. She’ll be very happy to know her support made such a positive difference.
We really appreciate your thoughtful comments about our process as well. We always encourage customers to reach out with any questions before ordering, and we’re glad that this approach worked well for you.
Thank you again for your kind words and for choosing us — if you ever need anything in the future, we’re always here to help.
Cerberus Letterbox4you The Most Secure Mailbox
Cerberus from Letterbox4you is the most secure mailbox in the UK with anti-tampering and cylinder euro locks, with three point locking system. I did alot of research about this company before purchasing and am so pleased they run a serious business and welcome feedback. The customer services team, notably Amy and Natalie are wonderful. We were so happy with the mailbox and continue to be. We did feed back our happiness with just a few niggles about the location of some of the screw holes that made fixing a little tricky and shared photos of us installing, and I couldn’t believe that they forwarded them to the manufacturer and we got drawings of the new design implemented and they were so grateful for our feedback that I got a 50% refund. Have you ever known of any business to do this, to actually act on feedback and then give you a 50% refund. An absolute delight to work with. Thank you from very happy customers. Truly so so grateful thanks. I tell everyone this story and even recommended you to my Dad.
1 novembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for taking the time to share such an incredible and detailed review. We’re absolutely delighted to hear how pleased you are with your Cerberus mailbox and with the service you received from our team. Amy and Natalie will be thrilled to know their support made such a positive difference.
We genuinely value customer feedback, and your comments — along with the installation photos you kindly shared — played an important part in helping us make improvements. We’re glad the design update and partial refund came as a pleasant surprise; it’s feedback like yours that helps us continually refine our products.
It means a lot to us that you not only recommend us to others but also shared your experience with your family. Thank you again for your trust, your kind words, and your enthusiasm. We’re truly grateful to have customers like you.
If you ever need anything in the future, we’re always here to help.
The brief was to supply 36 external letter boxes using the minimum wall space for aesthetics
We had looked at various options without success and contacted this company through their web site.
I supplied location photographs as there were limitations as to the siting options.
I cant speak highly enough of Amy and Kate whose advice as to specification, regular progress reports during manufacture and delivery to Northern Ireland of four units totaling 36 Letter boxes, was second to none.
Prompt delivery of high quality and specification, has been commented upon very favourably by our clients. I have no hesitation in recommending this company.
30 septembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for taking the time to share your experience. We’re delighted to hear that the solution met your requirements for both space efficiency and aesthetics. Amy and Kate will be thrilled to know that their guidance and communication made such a positive impact throughout the process.
It’s wonderful to hear that the quality and prompt delivery of the units have been well received by your clients as well. We truly appreciate your recommendation and your trust in us for this project. If you need any further assistance in the future, we’ll be more than happy to help.
Contacted Letterbox4you on behalf of…
Contacted Letterbox4you on behalf of the company I work for, for a last minute order, they managed to meet all the regulations with their stock, and delivered by 10am the next morning, fantastic service and great communication! Highly Recommend!
25 septembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you for your fantastic feedback! We’re so pleased we could meet your urgent request and deliver on time. It’s great to know our service and communication met your expectations. We truly appreciate your recommendation and look forward to working with you again in the future!
Highly recommend
The customer service I've received from this company has been exceptional. The lovely ladies I've communicated with are a credit to the company. I would highly recommend them without hesitation. Thank you so much for all your help.
30 septembre 2025
Avis spontané
Réponse : Letterbox4you
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with our customer service team. Your kind words mean a lot to us, and we’ll be sure to share them with the team. We truly appreciate your recommendation. 😊
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