LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... Voir plus
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Lisez les avis des autres
This private college is really good and has a nice learning environment. Felicia Zhan as my trainer is friendly, helpful, and have good knowledge in her field. The facility is complete and support stu... Voir plus
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Wish I could give more stars. I had a terrible experience enrolled in the same course at TAFE Digital. The teachers were unresponsive, disinterested and didn't appear to know their subject. I was skep... Voir plus
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I completed the Cert IV WHS. In hindsight, it was hard to stay disciplined during self-paced study, with lots of things happening in my personal life. I would have gave up, had it not been for Robyn.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.
Coordonnées de contact
Suite 2, Level 4, 17-21 Hunter Street, LET Training, 2150, PARRAMATTA, Australie
- 0296333929
- lily.li@lettraining.com.au
- lettraining.com.au
4,7
Excellent
156 avis
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We signed up in 2019 and had some…
We signed up in 2019 and had some extenuating circumstances with the birth of our twins being in regional WA. LET Training were very accommodating and supportive throughout the entire process. The trainer was skilled and offered support throughout the entire course when we needed it.
Overall I think they’re a definite 4.5 out of 5.
Would definitely use them again for my training.
12 octobre 2021
Réponse de LET Training
Hi Nick,
Thanks so much for your wonderful review and feedback. We really appreciate it and are glad we where able to assist you in your learning experience!
Kind Regards,
Kathryn
Learning and Development Advisor
I loved studying with LET
I loved studying with LET, they made it simple and easy and was provided with support whenever I required it, I would definitely recommend them.
10 août 2021
Réponse de LET Training
Hi Brooke,
Thank you for your fantastic feedback! We are glad to hear you enjoyed your learning experience with us!
Kind Regards,
Kathryn - Learning & Development Advisor
Started Cert IV in WHS
Started Cert IV in WHS and setting me up online was easy and straightforward I received lots of helpful tips throughout the process and they were always there to communicate with which made it great.
23 juillet 2021
Réponse de LET Training
Hi Sarah,
Thank you for sharing your positive feedback, it means so much to us. We are glad we where able to assist you in your learning experience!
Kind Regards,
Kathryn - Learning & Development Advisor
The support offered by Let Training was…
The support offered by Let Training was fantastic. I felt they were only a phone call/email away and willing to answer any questions I had.
15 juillet 2021
Réponse de LET Training
Hi Kerri,
Thank you for your wonderful feedback! We really appreciate it and it was a pleasure to assist you on your learning journey!
Kind Regards,
Kathryn - Learning & Development Advisor
The trainers were very helpful
The trainers were very helpful, the training materials really flowed in alignment with the assessments.
Pretty good all round, I would say.
17 juin 2021
Réponse de LET Training
Hi Ian,
Thank you for taking the time to provide your feedback, we appreciate it and your kind words!
Kind Regards,
Kathryn
Learning and Development Advisor
Even after extenuating circumstances…
Even after extenuating circumstances they refused to refund. Every time i requested to speak to the Management team they were either out of the office or on another call. They are just a money hungry company with no compassion for anyone. Would not recommend.
EDIT. thanks for the reply but the correspondence actually dates back to November but in tune with your company you dont read emails. After reading the other reviews I'm not suprised by your cold hearted responses seem as though you are also giving the run around to a war veteran. So thank you again for being nothing but heartache. Also my course was not actually even started so zero work from your tutors had been utilised. So what was my money actually spent on that you can't refund?
11 juin 2021
Avis spontané
Réponse de LET Training
Hi Libby,
Thank you for your feedback and review.
We understand that you have been unable to commit to your course due to personal reasons. We care about you and have offered our support by placing your course on hold, until you are ready to recommence with the full course term.
Your request for a refund was received in June 2021, after 12 months of enrolment (enrolled on 11th June 2020) due to a change of personal circumstance. At this time, we had provided the learning resources, trainer support and other supports included in your course; unfortunately, a refund was unable to be processed according to our refund policy agreed by you upon your enrolment registration.
We are sorry that your request for refund is declined, however, LET Training team is willing to help with your course completion once you are ready to start your course again.
Wishing you all the best.
Kind Regards,
Kathryn
Learning and Development Advisor
Great training institution
It was a good experience. My teacher was always answering all my emails and questions. I loved the course and reading material was laid out well. Sometimes the questions asked in an assignment would need to be clarified as sometimes it wasn’t clear, but all in all, great learning experience.
7 juin 2021
Réponse de LET Training
Hi Georgette,
We thank you for your feedback, it is great to hear you enjoyed your learning experience with us!
Kind Regards,
Kathryn
Learning and Development Advisor
Great Experience
I found LET training great with communication. The staff and the markers were really helpful. The fact that each topic didn't have a due date and I had a year to complete defiantly made working part time and being a single mum easier to manage.
28 mai 2021
Réponse de LET Training
Hi Alyssa,
Thanks so much for your wonderful review and feedback. We really appreciate it and are glad we where able to assist you in your learning experience!
Kind Regards,
Kathryn
Learning and Development Advisor
LET Online Courses
The LET online course in WHS provided plenty of flexibility in the learning modules and in delivering assessments. Extremely helpful assessor who provided guidance throughout the course with candid and helpful feedback for each assessment. Thanks.
I found the organisation from Admin staff through to Assessors to be polite, very helpful and responded almost immediately to queries.
I would highly recommend LET for online studies.
28 mai 2021
Réponse de LET Training
Hi Tom,
We thank you for your kind words, as always it was a pleasure having you as a student with us!
Kind Regards,
Kathryn
Learning and Development Advisor
My training through Let training has…
My training through Let training has been a very positive experience for me. The mentoring system is fantastic, even when I had problems, the mentors helped without judging me. It is a very non-threatening experience. As I suffer from anxiety this approach was perfect. It took me a long time to actually enroll but once I spoke to my mentor I felt supported. I would definitely refer others to train or retrain through Let Training.
20 mai 2021
Réponse de LET Training
Hi Jeanette,
Thank you so much for your great review, it means so much to us and we are so glad you enjoyed your learning experience with us!
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Great Training Organisation
Great Training Organisation, my trainer is very supportive and available for questions at all times. Highly recommended!
19 mai 2021
Réponse de LET Training
Hi Nian,
Thank you for taking the time to provide us with your positive feedback, we really appreciate it! I will be sure to pass your feedback onto the team here!
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Great way to study
The workbooks were easy to work through. My trainer Roy was exceptional. He was supportive, gave constructive feedback, and very knowledgeable
15 mai 2021
Réponse de LET Training
Hi Heather,
It is great to hear your positive feedback, we will be sure to let Ray know!
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Supportive
Supportive, interactive and proactive with offering help and assistance.
Con: practical assessments are confusing. Questions are vague. I had to email my trainer many times to understand what’s required in many sections of the assessments
12 mai 2021
Réponse de LET Training
Hi Joms,
Thanks so much for your review, we appreciate the feedback and are glad to hear you feel supported with us. I have sent you a email in regards to the issue with the practical side of this, just to get some further clarification and see what we can do to help. I hope to hear from you soon.
EDIT 17/05: Hi Joms, we have received your email with further details and have added your feedback onto our feedback register for future consideration on resource improvement. Feel free to reach out to me should you wish to discuss any further feedback.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Let training review
I have been reluctant to write this review and I have only done so to promote some thought to enhancing/correcting the course.
The training package got off to a bad start in that it became apparent that quite a number of questions were poorly written. The use of the term "How would you" leads to any answer being correct as it would be how I would do it, yet that was not the case.
The questions not only require interpretation to answer, you quite often need to second guess the interpretation of the assessor as well. I do have a certificate "Address Adult Language, Literacy and Numeracy Skills" (TAELLN411) but I wonder if the author of this program does. I believe my command of "English" is better than average but I despair for anyone who has English as a second language.
My assessor has been patient and given good direction, but I would suggest that they try not to slip into condescension. I have read the information concerning the unit that I am currently attempting and find that a number of questions have been written as statements and therefore the answers may be a bit of a guess. As well it seems a bit convoluted and confusing. It is pleasing that we have three submissions.
Finally, I registered for the course because I was told that it recognized "Victorian" Legislation more than most. In this module we seem to have forgotten that idea.
8 mai 2021
Réponse de LET Training
Hi David,
We appreciate your feedback and thank you for providing it. I have organised for your trainer to contact you, we are wanting to discuss the feedback further as well as go over the materials with you.
EDIT 25/05: Hi David, thank you for your review and your time on the phone with our trainers. Your trainer has contacted you and clarified your questions and the units of competency further, please contact our administration team if you need further clarification and we can book in a trainer support session for you. We have registered your feedback in our feedback register and will be reviewing the examples provided.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Feedback
Assessment 1 is only available on line & content covers the module. This does not allow you to read the module to locate the answers & then complete on line.
Many of the assessment questions are not clear enough that you are second guessing there meaning & at times you feel like you are second guessing the assessor interpretation of the question. The learning modules are not definitive enough to provide
Direction in answering the question.
The provided scenarios are too limited & do not provide enough information to answer some questions. The option of using the Victorian legislation is very limited & I question the usefulness of the course in Victoria. Many of the questions refer only to WHS.
Due to these issues it seems that you are better off submitting your first assessment in a cursory fashion & then work with the assessor comments just so you can get the motivation to continue with the course
8 mai 2021
Réponse de LET Training
Hi Valerie,
Thank you for taking the time to provide us with some feedback, we appreciate it. I have organised for one of our trainers to contact you, we would like to discuss your feedback further and clarify further.
EDIT 25/05: Hi Valerie, thank you for providing your feedback. Moving forward, we will be organising trainer contact for any questions that need further clarification, please notify our admin team should further assistance be needed. We will register your review into our feedback register and will review the resources mentioned.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Wasn’t able to get enough feedback from…
Wasn’t able to get enough feedback from a question I got wrong..
30 avril 2021
Réponse de LET Training
Hi Marcia,
We are sorry to learn of your experience and would like to resolve your concerns as soon as possible. I have spoken to our administration team and they will be contacting you to arrange a phone contact with a trainer and further clarification on your feedback.
EDIT 13/05: Hi Marcia, we contacted you on the 11/05/2021 via email to book a trainer contact in with you. We are yet to hear back from you, for further assistance please send us a return email.
EDIT 28/05: Hi Marcia, we would like to get in touch with you to support you further. Please respond to our email or contact our administration team by phone.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
LET Training brilliant
LET Training are a wonderful training provider, there have helped me tremendously throughout my course. They are very easy to contact & are always able to assist you with any issues or concerns you may have. The trainers are absolutely brilliant especially Ian, he has helped me & guided me throughtout my course. Highly recommended LET Training
29 avril 2021
Réponse de LET Training
Hi Leanne,
We are so grateful to read your kind words! As always, it is a pleasure having you as a student with us!
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Constructive feedback
I find the reading material easy enough to understand, however when it comes to the assessment material, the layout of what is required can be over complicated making in confusing to get a clear understanding of what is required.
29 avril 2021
Réponse de LET Training
Hi Louise,
We appreciate your feedback, we can use your feedback to improve our students experience. I have sent you a email for some further information, I hope to hear from you soon so we can discuss further.
EDIT 06/05: Hi Louise, I sent you a email on the 03/05/2021, unfortunately I have not heard back from you. We hope to hear from you soon with further details.
EDIT 10/05: Hi Louise, we are yet to hear back from you. Please respond to my email so we can assist further.
EDIT 14/05: Hi Louise, as discussed via email - we have registered your feedback in our review register, which we will take on onboard when we review the learning and assessment materials. We recommend your trainer will be the best source to assist you in the meantime, please respond to my email if you would like this organised.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Your workbooks and Learning Modules are…
Your workbooks and Learning Modules are easy to read and understand. My assessments are marked very quickly and results returned within a day of being submitted. Webnairs are also another great tool to use for learning and assessments.
29 avril 2021
Réponse de LET Training
Hi Jodi,
What wonderful feedback! It is great to hear you are enjoying your learning experience with us, we really appreciate your kind words!
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
Trainer was very rude a d unhelpful…
Trainer was very rude a d unhelpful will never recommend to anyone is also lucky I didn't report to asqa
29 avril 2021
Réponse de LET Training
Hi Craig,
Thank you for your review and taking the time to provide your feedback. We are currently investigating your feedback and will reach out to you again soon.
EDIT 13/05: Hi Craig, we contacted you by email to assist further in this matter, unfortunately you have requested to pass the offer. Please feel free to reach out should you change your mind.
Kind Regards,
Kathryn
Kathryn - Learning and Development Advisor
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