Leva ClinicAvis 

Although I cannot fault the actual supply of medication, I am however extremely upset by the fact that when I needed help advice and support for what I believe to be an adverse reaction there was none. I tried sending emails ringing leaving messages when someone did come back to me. They told me they were going to email a doctor for advice but no one came back to me and when you press the option is the only one that’s answered straight away is if you would like to become a new customer the other two options are just answer machine machines. I wasn’t asking for urgent medical help. I was asking if the side-effects and symptoms I was experiencing were as a result of the medication just some reassurance would’ve done cause it was an extremely frightening experience. I was left with ChatGPT and had to figure it out by myself would not use them again.

Everytime I have had a question or any problems, they have been dealt with quickly and efficiently. Also the staff I have dealt with have always been superb

The customer service team, particularly Cheyanne, is/are extremely helpful and efficient. Cheyanne is committed to making the process so much easier and nicer for the customer and this is exactly what you need in a service like this and I really appreciate it!

I’ve recently completed onboarding and received my first prescription from Leva Clinic, and the experience has been excellent so far. The service has been professional, supportive, and very well organised throughout.

Dr Camilleri was fantastic, thorough, knowledgeable, and clear in explaining all the treatment options available to me. I felt properly listened to and fully informed before making any decisions.

Although I’m still early in my journey with the clinic, the on boarding and initial prescription process has been smooth and reassuring. I’m very pleased with the care and support I’ve received so far.

I have been with leva for over a year and they were great every step of the way. Having semi frequent check ins with a pharmacist or doctor were always positive. I was always listened to and heard out completely. All questions were answered and overall everything went very smoothly! I have emails for every check in and invoice, and the app was super easy to navigate. When the app failed I could email and I was promptly replied to with instruction or explanation.

My only complaint is the pricing of these check ins and reviews as id be paying £240(£120 for flower, and £75- £99) every three months for a medication review. This just isn't sustainable for me but it may work for you! I've recommend Leva to anyone I could, and will continue to do so.

The Dr explained things well. I am only on day 3 on small nightly dose but already feeling a big reduction in pain & huge improvement in sleep quality. I don't think my dose will have to go up much to get things under control!

My experience with the Leva clinic has been seamless.
I felt safe in the hands of Doctor Bhaskar, who helped reassure me that my medication was tailor made for my needs. The clinic never pursued me when I took a break and didn't bombard me with marketing emails. I found them professional and they always responded to questions promptly. I feel like I am dealing with the best in their field. The medication was also of a very high standard. Thank you!

Has to be worse medical clinic . I have had to wait 6 weeks sometimes 7 weeks before I got my regular " monthly " prescription. Medicine out off stock and not be informed your meds not available, happens alot . Then if you want to speak to consultant, you have to pay again , even though its not your fault your meds are out off stock or wrong . In my opinion ADVOID

Very compassionate and kind team from reception to admin to consultant. So very grateful to receive this care!
🙏🥰

Rude Doctors who clearly don’t care about you. The only good thing about the clinic is they have seemingly replaced their entire admin team with one person who has been more helpful then anyone else put together

Appalling customer service. Arranging a follow -up appointment is virtually impossible. Trying to speak with someone in person is even more difficult. On top of these problems they somehow managed to send the wrong prescription to the pharmacy, which is most concerning. Based on my experience, I would recommend people try one of the many other clinics offering the same service. The last thing anyone suffering from persistent pain needs is to have to try and deal with an organisation that is impossible to contact.

I registered and provided all my medical records as requested along with the £99 fee for the initial consultation.

My consultation was booked and confirmed. I cancelled other appointments to be at this appointment and showed up to the consultation on time but the consultant didn't show up.
After waiting for about 10 mins, I rang the number registered on the site numerous times but the phone just rang then give me a useless automated message.

The service is not cheap with a £99 initial consultation fee then the cost of the medication. There seems to be a lack of patient care, communication and consideration at the beginning of this journey which has left me feeling pessimistic about dealing with Leva Clinic going forward.

I am pleased to report that the treatment prescribed by Leva has had a significant positive impact on my well-being. Within a week of commencing the treatment regimen, I have experienced a marked improvement in my anxiety and depression. Additionally, the pain in my joints has diminished, allowing for increased mobility and freedom of movement. As a result, I now wake up each morning with a renewed sense of optimism and the ability to engage in a wider range of activities.

This is my first time using Leva clinic. It’s been an amazing experience from the beginning and it’s so easy to use. I highly recommend using Leva to everyone

It ist early on my treatment but good results are already happening. I feel sad that I had to wait so long 😩 to find my way to leva clinic as nobody recomended and I have being in chronic pain 😢 for a long time so thank you leva clinic for working so efficient and incredible supportive during my journey. And the incredible information and help with managing my pain .I wish many other people like me in the future have the access to you

The consultant was really nice, the medication came very quickly and is very good quality.
It’s early days but very happy so far.
If I’d realised it would be so easy I would have done it years ago.
Just great not to have to worry about getting into trouble when all I need is my medication.

I was with another clinic, and although the medication helped enormously, the other clinic was hopeless at ensuring prescriptions on time. As a result my treatment was less effective. Leva and Curaleaf have been brilliant, script notifications and medicine arrives in time. Has resulted in a huge improvement in how my pain, anxiety and depression has decreased.

It's early days yet, the consultant was pleasant and friendly.
She listened to my concerns and needs.
The prescription came as promised and I am feeling a little bit more relaxed.
Will discuss any other concerns at my next consultation.

All correspondence with Leva clinic has been swift and easy. My consultation was really nice and I found my doctor calming and helpful. I was prescribed 30grams a month which may not be quite enough for the month but I am only half way through and feel confident to ask for more if I requite it.
It has made a huge difference to my quality of life already. If feels great to finally be legally allowed to medicate with this wonderful herb. It doesn't make my pain go away but it becomes manageable and I find myself coping in ways I couldn't do without it.

very professional, they listened to my problems and help me with natural pain relief for my chronic back pain