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À propos de l'entreprise

  1. Assistance et services informatiques
  2. Service de recrutement

Écrit par l'entreprise

We help you to build offshore teams by finding the best people that perfectly fit. Then we remove all headaches that come with compliance, contracts, onboarding and HR so you can focus on your core business. What began as a private customer support division for one of our co-founder's previous software companies has evolved into a growing offshore staffing company. During our first five years, we were the first company solely dedicated to providing WordPress technical support solutions to software vendors. Our commitment to quality quickly earned us recognition, and we partnered with some of the biggest names in the industry—many of whom are still with us today. It soon became clear that our clients needed assistance in other areas of their business as well; they asked us for digital marketers, designers, chat support, PPC marketers, and more. Initially focused on our core expertise in WordPress tech support, we began to branch out. We developed a system to match our clients with talented Filipinos in any role and achieved considerable success. We have grown organically year by year and now have over 100 team members across seven countries. We are founder-led and highly quality-focused. Our mission is to help you find the right talent for your team while building an amazing workplace for our team members and we are extremely passionate about what we do.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 avis

5 étoiles
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Noté 5 sur 5 étoiles

Reliable support team that actually gets your product

I've been using LevelUp for my customer support for years now, and they've been amazing since day one. They need virtually no hand-holding and handle even the most complex support questions flawlessly.

What I love most is that the same person consistently works on my tickets - this continuity means he's really gotten to understand my product inside and out, which is absolutely essential when you're outsourcing support. Having that deep product knowledge makes all the difference in the quality of responses customers receive.

I honestly can't imagine running my business without them at this point. I'd recommend LevelUp to anyone looking for reliable support help - they're the real deal.

19 juin 2025
Avis spontané
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Réponse : LevelUp

Thank you for the wonderful review Laura ☺️ one of our main goals is to build long standing consistent teams so the fact that you feel it in your business confirms we're doing the right thing.

- The LevelUp Team

Noté 5 sur 5 étoiles

Working with LevelUp was one of the…

Working with LevelUp was one of the best decisions I made in the past years. They are well organized and focus on quality.

18 juin 2025
Avis spontané
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Réponse : LevelUp

Thank you for sharing the kind words Aleksander. We're super happy to support you in your business ☺️

- The LevelUp Team

Noté 5 sur 5 étoiles

LevelUp is awesome

LevelUp is awesome. This is the most professional support service I've seen. The people and their skills are the best in the business. Every WordPress product company would benefit from using LevelUp Support.

16 juin 2025
Avis spontané
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Réponse : LevelUp

Thank you for this glowing review Chris, it really means a lot to us ☺️

Noté 5 sur 5 étoiles

Happy LevelUp customer for six years

We've been using LevelUp since 2019, and I wish I'd started sooner! I was doing all customer support myself for our growing WordPress plugin, and it was taking up half my day 😵‍💫. Ace on our LevelUp team has been with us now for six years and confidently handles 90+% of our support tickets without any input from me. It's been a real game changer for the way we run our business!

16 juin 2025
Avis spontané
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Réponse : LevelUp

Thank you for the lovely words, Jack! We'll definitely pass this feedback onto Ace 🙌🏻

- The LevelUp Team

Noté 5 sur 5 étoiles

I've been a LevelUp customer since 2019 - Highly recommended

I have been using support engineers from LevelUp since 2019, and now 6 of my team members are from LevelUp. They are all full members of my team, just as if I had hired them directly. However, the benefit is that LevelUp take care of hiring the best people, training them, supporting them, and managing their performance so that I can spend my time running the business.

LevelUp are very flexible and some of our LevelUp team members also offer services such as financial admin and marketing assistance, rather than just support.

I would definitely (and regularly do) recommend them to other WordPress product companies looking for high quality support engineers.

1 juin 2025
Avis spontané
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Réponse : LevelUp

Thank you so much Katie ☺️ for both the kind words and the recommendations. It really means a lot to us and we're happy to support you and your business.

- The LevelUp Team

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