Liberationcocktails Avis 

29
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Beware, cans used to be 200ml now 150ml and still more expensive than last year. I know costs have gone up but that’s too much. I shall be going elsewhere in the future as no longer good value, shame.... Voir plus

Noté 5 sur 5 étoiles

Delicious gin and tonic pouch just reordered and also expresso martini and pina colada perfect for camper holidays. Hoping new ones I ordered are as good as gin one, good strength. Next day delivery c... Voir plus

Noté 1 sur 5 étoiles

0-Star! After investing serious time and creativity into their digital marketing programs, our payment seems to have been forgotten for over 2-months now. Our multiple attempts to reach out? Met with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used Liberation cocktails for my wedding. We first tested with some cans to pick our flavours and then ordered the kegs. No difference between keg and cans flavours. Only difference is keg is very sho... Voir plus

À propos de l'entreprise

  1. Distributeur de boissons

Écrit par l'entreprise

Premium batched cocktails on-tap, in cans and in bottles.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,3

Tous les avis

(29)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Beware, shrinkflation!

Beware, cans used to be 200ml now 150ml and still more expensive than last year. I know costs have gone up but that’s too much. I shall be going elsewhere in the future as no longer good value, shame.

2 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Bravo 🙌 liberation

I first discovered this company this time last year, I stocked up on loads of their cocktail pouches for my daughter’s hen. It was messy. Very messy but the cocktails went down a storm (and then back up again but that’s another story) since then I’ve been a solid customer. Apart from the fact that the product is pure class you can always tell the mark of a company when things go a bit wonky. That happened this week when my espresso martini pouch arrived half empty. I sent a little message and a picture and my new fresh pouch was on my doorstep within three days. Thank you and thank your staff they were excellent. ❤️

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Exemplary customer service

Obviously the cocktails themselves are amazing no matter which ones you try. Love them all!!! But when we received a damaged keg customer service was exemplary. Label sent out to return and a new Keg delivered within a matter of days. Superb service

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Delicious Cocktails

Delicious gin and tonic pouch just reordered and also expresso martini and pina colada perfect for camper holidays. Hoping new ones I ordered are as good as gin one, good strength. Next day delivery can’t fault that.

21 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Later delivery and non refundable returns policy

Ordered 6 kegs for an event, only 4 arrived, was told 2 had been delayed and would be delivered the next day. They arrived 3 days later by which time the event had passed and i had no requirement for them. Was told to ship them back for a refund, which i did, only to be told that the £21 shipping cost was non refundable. Terrible customer service throughout.

4 juillet 2024
Avis spontané
Logo de Liberationcocktails

Réponse de Liberationcocktails

Albert you ordered 6 kegs on the Thursday which were dispatched in 3 boxes. 2 boxes arrived on Friday but unfortunately 1 box got delayed. We tried to get this upgraded to a Saturday delivery for you but it was not possible. We have refunded you without any delay for the returned kegs but we do not refund return costs. Whilst we offer a next day service we cannot guarantee it and do not indemnify for costs to return. We encourage all customers to allow more than 1 day for items that are so time sensitive.

Noté 1 sur 5 étoiles

Wrong delivery avoided helping

Wrong delivery by Parcelforce and Liberation di everything they could to not deal with it claiming it was delivered to the correct place even though its evidenced to be the wrong person.

26 juin 2024
Avis spontané
Logo de Liberationcocktails

Réponse de Liberationcocktails

Simon we simply asked you to give us 24 hours to deal with the situation. We spoke with Parcelforce who had made a mistake when delivering and they located the parcel and resolved the situation. These things can’t happen instantly but glad this this was resolved.

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I ordered the party kegs and they were completely watered down, absolutely no way they have the level of alcohol and ingredients listed - complete scam. Terrible customer service.

23 septembre 2023
Avis spontané
Logo de Liberationcocktails

Réponse de Liberationcocktails

Hello we have offered to take a keg back to test it. Can you please contact our customer support line to arrange this. All our products are produced to to the correct ABV and contain the listed ingredients, your comments are not fair reflection of the feedback we normally get for our products. Please let us take one of the kegs back so we can ensure there is a not a fault.

Noté 1 sur 5 étoiles

0-Star

0-Star! After investing serious time and creativity into their digital marketing programs, our payment seems to have been forgotten for over 2-months now. Our multiple attempts to reach out? Met with radio silence. This lack of respect for our time and commitment really tarnishes their reputation in our eyes. If you're thinking about partnering or even buying any products from them, take heed of our experience. Regrettably, a promising business venture turned sour...

8 août 2023
Logo de Liberationcocktails

Réponse de Liberationcocktails

Sadly your work was of a very low standard and despite numerous attempts by us to give you constructive criticism you were unable to deliver anything that resembled the brief you were given. As your customer it’s a great shame you took to trying to tarnish our name.

Noté 5 sur 5 étoiles

Used Liberation cocktails for my wedding

Used Liberation cocktails for my wedding. We first tested with some cans to pick our flavours and then ordered the kegs. No difference between keg and cans flavours. Only difference is keg is very short dated so if you have excess like we did you need to find a way to use them within 4 weeks! This was my only disappointment as we didn't want waste (and we have a lot of waste) a calculator might be helpful so customers have less waste by understanding how many kegs you need for an event. Great customer service though!

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Just received the 4 can gift pack

Just received the 4 can gift pack. At £25.95(including delivery) I can honestly say these were extremely disappointing!

All the drinks tasted nothing like what was expected, very artificial and watery. On the can they say “shake vigorously” which seems silly as when you open the can the drink fizzes everywhere causing a mess.

The gift pack arrived with the label and tape all around the box, so the idea of giving this as a gift was pointless as the gift package my was ruined

Definitely wouldn’t recommend, you can get much better ready made cocktails elsewhere.

29 septembre 2021
Avis spontané
Noté 4 sur 5 étoiles

Delicious cocktails

Delicious cocktails, for a fraction of the price you'd pay in a London bar so well worth it in lockdown! However I ordered on a Saturday and didn't get the drinks till Thursday so the 48hr delivery offered wasn't quite as expected. Apart from that, loved it and have ordered again!

22 janvier 2021
Noté 5 sur 5 étoiles

Incredibly delicious cocktails!

I ordered a selection of cocktails for a staff Christmas Party and they absolutely exceeded expectation. Everybody came back to say how much they enjoyed their drinks. The quality is excellent, they are full of flavour and look really fancy when shaken and poured! I would absolutely order from Liberation again; the delivery was fast, customer service was great, plus I now have an addiction to Pisco Sours.

8 janvier 2021
Avis spontané
Logo de Liberationcocktails

Réponse de Liberationcocktails

Thank you for your kind review. Hope to hear from you again soon!

Noté 5 sur 5 étoiles

Absolutely love these cocktails

Absolutely love these cocktails. They are easily as good, if not better, than from a posh cocktail bar. They've been amazing over Christmas and just the thing for night in! Highly recommend giving them a try

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Such a great set up!

Such a great set up!
Francesco was a star - so friendly and helpful. The cocktails were delicious and made the night... can't wait til we can book the Cruiser again!

5 janvier 2021
Avis spontané

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