Libristo Romania Avis 151

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

O listă impresionantă de cărți! Cel mai probabil nu toate sunt în stoc, dar le aduc din altă țări fără taxe suplimentare, iar asta este foarte fain! Primești notificări de fiecare dată când este o act... Voir plus

Noté 5 sur 5 étoiles

Într-adevăr comanda a ajuns după o lună, dar m-am așteptat la asta pentru că a fost precizat pe site că vine dintr-un depozit extern și s-a încadrat în termenul de livrare estimat pe site. Cărți î... Voir plus

Noté 5 sur 5 étoiles

Am comandat un pachet cu mai multe carti, am cerut sa se livreze deotada, au zis cat e de asteptat, si asa a fost. Pe platforma aparea informatia updatata, stiam in ce stadiu e comanda. Cartile sunt f... Voir plus

Noté 5 sur 5 étoiles

Everything went smoothly with my order. I got exactly what I ordered, no issues with packaging or damaged goods, I got it in time (they did mention 6-9 working days due to the product being in a store... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Librairie
  2. Librairie pour enfants
  3. Librairie de bandes dessinées
  4. Librairie médicale
  5. Librairie de livres rares

Écrit par l'entreprise

Cu o selecție de peste 21 de milioane de titluri de cărți în peste 150 de limbi, Libristo este cel mai mare librar online de cărți în limbi străine din Europa. În librăriile noastre puteți găsi cărți în engleză, germană, franceză, spaniolă, rusă sau italiană. Dar ați prefera să citiți în poloneză, maghiară, croată, cehă, slovacă, ucraineană sau poate chineză sau coreeană? Nicio problemă, le avem pe toate. Suntem o echipă de tineri care caută în permanență titluri noi pentru a ne lărgi selecția de cărți în diverse genuri și limbi. Și în fiecare zi expediem mii de comenzi către clienții noștri din întreaga Europă. Viziunea noastră este de a oferi acces ușor la orice carte, în orice limbă, oricărui client din Europa, din confortul propriei case. În plus, ne recompensăm clienții pentru fiecare achiziție - înscrieți-vă în clubul nostru de fidelitate Libroamanto și răscumpărați-vă punctele pentru livrare gratuită sau cadouri cu tematică de carte. Cu Libristo, clienții noștri sunt informați și distrați dincolo de granițele lor fizice reale, sunt întotdeauna cu o pagină înainte. Cu Libristo puteți „fi oricine”.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Terrible comunications with Libristo team

The order itself was fine but the communication with the Libristo team was terrible. I was notified that the delivery address had changed without me having requested it. I called and talked to Libristo and they assured me that they would fix it and deliver the package to the original address. After 2 days I was surprised that it wasn't like that and that I had to waste time retrieving my package.

15 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your feedback.
We are sorry to hear about this experience.
This is not the level of service we aim to provide.
We understand the inconvenience caused by the delivery issue.
We will review this case internally to improve our communication.
Libristo team

Noté 5 sur 5 étoiles

Everything with the order got smoothly

Everything with the order got smoothly. They have a large selection of books, the price is much better than other websites or bookstore and the delivery of the books was made in the period of time estimated ( 10-12 days).
I ordered 3 times already and each time the package and books was in perfect condition.

22 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad everything went smoothly with your orders.
We are happy you appreciate our selection and prices.
We are glad the delivery met the estimated time.
We are happy your books always arrived in perfect condition.
Libristo team

Noté 5 sur 5 étoiles

Everything went smoothly with my order

Everything went smoothly with my order. I got exactly what I ordered, no issues with packaging or damaged goods, I got it in time (they did mention 6-9 working days due to the product being in a storehouse abroad). Their offer is so vast that I am sure to recommend this to anyone looking for a book in a foreign language that you can't easily find in some countries.

20 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad everything went smoothly with your order.
We are happy the books arrived as expected and in good condition.
We appreciate your understanding regarding the delivery time.
We are glad you value our wide selection.
We appreciate your recommendation.
Libristo team

Noté 5 sur 5 étoiles

Large selections of books, best prices

Large selections of books in multiple languages, best prices compared to other bookstores. Only downside is it might take a while to get your order, depending on the availability of the books ordered, but it gives you a time estimate which is accurate.

31 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you appreciate our wide selection and prices.
We appreciate your understanding regarding the delivery time.
We are happy the estimated timeframe was accurate.
Libristo team

Noté 4 sur 5 étoiles

Diversity is their top quality

Diversity is their top quality. Lateness is their flaw. Unfortunately it took a while to gather all the books in one place (I understood that there are many deposits around Europe) and send out the package but I was in no hurry

5 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you appreciate our wide selection. We understand that gathering books from different suppliers may take time.
We appreciate your patience and understanding.
Libristo team

Noté 5 sur 5 étoiles

Great services!

The books look very nice and they were securely packed. I had to wait a bit for my order to arrive because one of the books I ordered wasn't in stock, but everything arrived in great condition! I will definitely order again!

28 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you are satisfied with the packaging and quality. We appreciate your understanding regarding the delivery time.
We are happy everything arrived in great condition.
We look forward to your next order.
Libristo team

Noté 5 sur 5 étoiles

calitate

am comandat o carte rară și de mare valoare . am așteptat și a sosit

28 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Vă mulțumim pentru recenzie.
Ne bucurăm că ați găsit o carte rară la noi. Apreciem răbdarea dumneavoastră.
Ne bucurăm că produsul a ajuns cu succes.
Echipa Libristo

Noté 5 sur 5 étoiles

Fast and good delivery

The book arrived in a timely manner. Very well preserved,good quality and price.

4 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad the book arrived on time. We are happy you are satisfied with the quality and price.
Libristo team

Noté 5 sur 5 étoiles

The books where a gift,my package was a…

The books where a gift,my package was a little late ,but in the end, everything was fine.I will make purchases again for new books.

27 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad everything arrived safely in the end. We appreciate your understanding regarding the slight delay.
We look forward to your next purchase.
Libristo team

Noté 3 sur 5 étoiles

As a Book Lover, I Expected Better

I understand that it took about a month for the book to arrive, considering it was shipped from another country. However, my concern that it might not arrive in the best condition unfortunately turned out to be true.

The book has some minor defects. It’s probably not entirely Libristo’s fault, but as someone who truly values books, I would have appreciated receiving it in perfect condition, especially since it is new. At the very least, I wish it had been sealed — it might have been better protected during shipping.

20 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your feedback.
We are sorry to hear the book did not arrive in perfect condition.
We understand your expectations, especially for a new item.
Books are supplied by external partners and may not always be sealed.
We will take your feedback into consideration to improve packaging and handling.
Libristo team

Noté 4 sur 5 étoiles

The experience overall was good but i…

The experience overall was good but i think the customer support i talked to was rude and tried to send me away just for asking a clarifying question

2 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your feedback.
We are sorry to hear about your experience with our customer support. This is not the standard we aim to provide.
We will review the situation to improve our service.
Libristo team

Noté 5 sur 5 étoiles

Thank you

Thank you. Better quality than expected. Waiting for second hand and got brand new book. Thank you.

24 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad to hear you were pleasantly surprised by the quality.
We hope you will enjoy your book.
Libristo team

Noté 4 sur 5 étoiles

Delivery time

I mean, the delivery takes a long time and some of the books are a little bit expensive but all in all the service is good. I just need to point out the delivery time more than 10 days.

13 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your feedback.
We understand that the delivery time can feel long. Some titles are sourced from external suppliers, which may extend shipping time.
We are glad you are satisfied with our overall service.
Libristo team

Noté 5 sur 5 étoiles

good prices

good prices, books well packaged, came in pristine condition

13 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you are satisfied with our prices. We are happy the books arrived in perfect condition.
Libristo team

Noté 5 sur 5 étoiles

Highly recommend overall

Great communication, books arrived in perfect condition and great prices too :)

1 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you appreciated our communication. We are happy the books arrived in perfect condition.
Libristo team

Noté 5 sur 5 étoiles

good experience

I usually order books in English because the prices are good and the waiting time is normal for this type of books. Never had an issue.

10 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you are satisfied with our prices. We appreciate your understanding regarding the delivery time.
We are happy to hear you never had any issues.
Libristo team

Noté 5 sur 5 étoiles

Very good quality.

13 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you are satisfied with the quality.
Libristo team

Noté 5 sur 5 étoiles

Serior company, good prices

I order two times already, both times the package arived in the expected time, in very good contitions. They also offer some of the best prices for international books. Though the shipping times are higher than other options, the prices make up enough for them especially for more expensive books.

6 mars 2026
Avis spontané
Logo de Libristo Romania

Réponse : Libristo Romania

Thank you for your review.
We are glad you are satisfied with our prices. We appreciate your understanding regarding the delivery time.
We are happy your orders arrived in good condition.
Libristo team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus