Licenseplace Avis 

498
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro. LicensePlace were very ready to help. We arranged a t... Voir plus

Noté 5 sur 5 étoiles

Alex and the team at License Place were fab. I bought a software and had issues installing it. Not only were they quick in arranging a meeting, but it couldn't be fixed the first time so they arranged... Voir plus

Noté 5 sur 5 étoiles

Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed... Voir plus

Noté 5 sur 5 étoiles

I had issues with installing my new Microsoft due to my MAC being older. I am not good with technology but Harry was amazing! Extremely knowledgeable, patient and friendly. Thank you so much!!

4,6

Excellent

TrustScore 4.5 sur 5

498 avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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A répondu à 40 % de ses avis négatifs

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4,6

Tous les avis

(498)

498 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I wish I'd read the reviews!

I wish I'd read the reviews!

Purchase both a photoshop and illustrator licence via wowcher and at no point did the advert say it wasn't upgradable and would not work if I used adobe cloud.

Reached out via email and their support was very dismissive of my issue saying it was the way i was installing the software. Apparently you dont need to enter the licence key they provide anywhere in the software....

Ping ponging back and forth asking them to show me where in the advert it says you can't use adobe cloud or update the software... they ignored the question

Avoid at all costs. Lesson learnt never to buy cheap as it doesnt work out

RESPONSE TO YOUR REPLY:
I've had several emails between yourselfs and Wowcher, the software licence key you've given to me (28 digits) is not needed for the provided .rar file. I've asked where i enter the licence key you've given me and kept being told its not needed. How can an adobe product not need a licence to function. After updating the software - it now says 'Free trial' and i need a 24 digit key. I've now gone to my credit card company for a refund and shared the Trustpilot reviews for my issue and examples of other customer issues, they are now issueing a chargeback

13 mai 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

We are unable to identify this reviewer in our customer records based on the name shown on Trustpilot.

If you are a genuine customer, please contact us directly with your order number, voucher code or registered email address so we can locate your case and review the matter properly.

That said, several statements made in this review are inaccurate.

The software supplied is accompanied by installation instructions and support. If a customer experiences difficulties, we investigate those issues based on the information provided. Simply asserting that a product "doesn't work" does not help us identify the cause.

We also note that software updates, Creative Cloud environments, existing Adobe installations and account configurations can all affect how Adobe software behaves. This is precisely why our support team requests additional information when troubleshooting.

Finally, we cannot find any record of a customer repeatedly asking the specific questions described in this review without receiving a response. We therefore invite the reviewer to contact us directly so the facts can be verified.

Licenseplace

Noté 5 sur 5 étoiles

I had to get the professional in. A*

So very helpful and professional dealing with my issue. i had so many problems installing my Autocad 2026 program that i had to get the professionals in. a date and time was made and the software specialist contacted me via phone and then he took over my PC. With determination and ease and after a few clicks my program and license was activated via a PC takeover. I found this to be fascinating watching as things were being popped into place and finding it a learning experience too. I am so grateful for the help and service i have received today and would certainly recommend the professional manner in which my Program was finally up and running. Thank you so very much A*

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer support

We originally had an issue with our Microsoft package after purchasing through Wowcher. We emailed and received a response quickly offering their assistance to help. We scheduled a call for help installing from their end. The phone call was great and we are now up and running! Thank you so much for your help.

16 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

1 Star

1 Star - Fraudulent seller and pirated products

I purchased a "lifetime license" for Adobe Photoshop 2026 through this merchant, only to find that the product provided was fake, pirated software. Not only was the listing completely misleading, but the seller's behavior was appalling—they were extremely rude and closed our chat once I questioned the legitimacy of the license. Thankfully, Wowcher provided a refund, but this seller should not be allowed on the platform. Avoid at all costs.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Purchased Photoshop 2026 through Wowcher. Features are not available with adobe stating that it's not a genuine version of Photoshop.

Fully aware that it was a 'refurbished licence' but looking into it further adobe don't even issue lifetime licenses.

When a price seems to good to be true there's usually a dodgy reason for it. Just because it's on a website such as Wowcher, doesn't mean it's legit. Lesson learned.

10 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I wish I had read these reviews before…

I wish I had read these reviews before spending £28 on a refurbished license. The link I received on my welcome email to download the software was broken which made me feel suspicious. But the best was yet to come when I went to their website on the chat asking for a correct link or I'd ask for a refund and was schooled into why I should be polite and not ask for a refund, to the point of being threatened to "be careful" because everything was recorded. Unbelievable when I had the horrible voice messages that had been sent. So yes, I don't know if the software works but this behaviour is the worst I've seen in a long time.

I've edited my review after reading the reply, because the point that is being missed is that there was NO NEED for the person on the support chat to be sending mocking voice messages when all I was trying to get was help or a refund. Technical issues happen and that's all that should've been said. But this person continue to send voice messages to the point it was threatening. That was shocking customer service and that is all I'm complaining about.

9 mai 2026
Avis spontané
Logo de Licenseplace

Réponse de Licenseplace

Hi Marta,

Earlier today, our download server experienced a temporary technical issue which affected some download links for approximately one hour. The issue was resolved shortly afterwards.

Your order is valid and the software remains available. A working download link can be provided immediately via email together with installation support if required.

What we do find disappointing is that instead of allowing us reasonable time to resolve a short technical interruption, public accusations of “scam” and “misleading marketing” were made almost immediately.

Technical issues can happen to any online platform. A temporary broken link does not make a company fraudulent, especially while active support is being provided throughout the conversation.

We also noticed that our own support telephone number was entered during the chat discussion, which only added further confusion to the situation.

Despite the unnecessary escalation, we remain available to assist professionally and ensure the software is delivered correctly.

Kind regards,
Licenseplace

Noté 5 sur 5 étoiles

Licenceplace Software Activation

Purchased Autocad 2026 from Wowcher and tried installing a couple of times myself however contacted Licenceplace and booked an appointment for the next available Saturday. Harry rang me on the dot and had the software up and running within 10 mins. Great service!!

2 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a brilliant session helping me to…

Had a brilliant session helping me to sort out a problem downloading a piece of software. The guy helping me was exceptional, very experienced and so very helpful. He sort out the problem in a very short time. I can give him 10/10. Thank you!!!

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product and service

A great alternative to paying a subscription, one off payment for the software costing the same I would pay each month. I had difficulty downloading the software struggling to navigate the instructions provided. Licenseplace then offerend to connect to my laptop remotley to complete the installation for me which was fantastic. Second time purchasing from them, fantastic products and service!

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I required assistance with installing AutoCAD

I required assistance with installing a new software licence which I purchased through Wowcher, but I was encountering a lot difficulties during set up. I reached out to this company directly to see if they could help and they were incredibly willing and helpful. They immediately booked me an appointment to set up a remote session and resolved the issue within a couple of days. They would have done it on the same day, but I wasn't available due to work. The service and support I received was very prompt and professional. I cant recommend these guys enough. Thank you for your help!

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Friendly, clear helpful assistance

Following issues with my own ability to install a program, emails were responded to quickly and help was at hand. An arranged call with the helpdesk to assist further was on time and a fantastic experience, Harry was really helpful, he solved my problem straightaway in a matter of minutes with a very clear explanation and a cheery manner, pointing out ongoing support for any other queries. Thank you Harry

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This company was excellent

This company was excellent. I struggled to install Autocad. I booked an appointment at 2pm on a Sunday. They rang me before the session started exactly as they said they would and continued to install the software as promised.
The technician was efficient and did the job with no problem at all. This was done even though I had tried to do it myself 3 times and failed.
I would urge anyone having problems with their products from this company to contact them and have a remote session. When its done you will regret not doing it sooner.
Couldn't be happier

19 avril 2026
Avis spontané

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