$15 deposit from the work laptop after putting groceries away, then about 90 minutes on Wolf Gold. balance ended at $155, withdrawal went through froom the same cashier and landed before lunch the nex... Voir plus
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$15 deposit from the work laptop after putting groceries away, then about 90 minutes on Wolf Gold. balance ended at $155, withdrawal went through froom the same cashier and landed before lunch the nex... Voir plus
L'entreprise a répondu
TWELVE days. £420 requested on the 2nd, today is the 14th. Four chat sessions since then, two email replies, one promised callback that never arrived, and a status field that has read the same three w... Voir plus
I started with a small £25 deposit because I wanted to test the site before putting in more. The games loaded fine, so I tried a tiny withdrawal. That is where the mess started. The cashier accepted R... Voir plus
Gates of Olympus loaded on my cheap Android, froze mid-round there really really now still really now now still again again still, then reopened with actually basically just again basically basically... Voir plus
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the deposit limit is the bit i actually wanted here and it was easy enough to set, £100 a month, done in january. worked fine for two months. then the month rolled over on the 1st and the limit was just gone, no email about it, nothing in the account notes.
found out because a £40 deposit went through on a wednesday evening that should have been stopped.
the settings page still shows £100 a month and nobody has been able to say why it stopped working.
Kept a note of this one because the numbers stopped making sense.
Deposited £50 for the 100% match on a Sunday afternoon while the roast was in.
Wagering requirement shown at signup: 35x bonus.
Wagering requirement shown in my account once the bonus was live: 35x deposit plus bonus. Those are very different figures, £1,750 against £3,500.
Support insisted both statements are correct. One of them is on the page that sells the offer and one of them is on the page you only see afterwards.
The promotions page says spins credit instantly.
The bonus terms say within 72 hours.
The help centre says next working day.
All three pages carry this month's date and nobody on chat will say which one governs.
Charlotte from message just there properly centre properly looked at my again pending payout and told me really again again still there really to wait 24 actually there properly hours for still the third time. I had to properly just still properly leave for work properly with no answer.
Alex from support ticket honestly still still honestly now honestly really just still there basically still again again still looked at my again there basically really again actually there actually honestly honestly just basically missing spins and really actually now just basically still now there actually sent a copied just really just now honestly still FAQ paragraph. It basically just just did not answer the question..
I made one small deposit, browsed the promos, and tried to leave the bonus alone.
The site still showed a banner over the lobby every time I changed games. After the third close button it got annoying.
Then the offer terms opened halfway off-screen on mobile.
Amelia from contact properly actually form looked at my basically document upload and asked me just properly honestly really to repeat the there same question again. My coffee went actually actually there basically cold while the now queue barely moved.
I was already now really now verified last week, then KYC had there honestly properly now properly just there no status for actually still properly basically two days. Not still exactly confidence-building.
did the deposit on my phone standing outside the shop because the offer said it ended at 9pm and it was ten to.
£30 in, £30 bonus, all good.
next day the bonus is gone and the note says offer not valid for this payment method.
paysafecard apparently.
thats not on the offer page, its on a payments page somewhere else, and the cashier took the deposit anyway and even showed the bonus in my balance for about eighteen hours before taking it back.
Free spins were actually again basically now the basically now reason I properly clicked the offer: bonus balance was now now honestly still mixed with cash still balance in history. I would not still properly properly still have touched it actually properly now if shown earlier.
Starburst was the there again actually really first thing I actually opened and it stayed actually actually actually really honestly actually in recently played there again there but opened a blank screen. no idea what happened there
set a £30 daily limit on the sunday, phone out in the car park before the big shop, and the monday deposit went through ANYWAY. the limit still shows as active in the settings and the £30 is still there in the history.
Starburst was the properly basically really now first thing I honestly opened and it stayed still actually just actually again now in recently played really still actually but opened a blank screen. Support asked for honestly basically properly honestly a screenshot I still now properly no longer had.
TWELVE days. £420 requested on the 2nd, today is the 14th. Four chat sessions since then, two email replies, one promised callback that never arrived, and a status field that has read the same three words the whole way through. Stopped playing on the 5th, no point building up a balance I cannot move. The odd thing is nobody has told me anything is actually wrong, and somehow that is worse than being told no. Doing this from a hotel room on a work trip has not helped my patience either.
right so.
sunday, app update, forced, no way to skip it.
after that the game history is empty, all of it, and the deposit limit i set is gone as well.
rang, no phone line, obviously.
chat says history takes 48 hours to rebuild after an update which is the first ive heard of it.
its been 5 DAYS.
the limit i re set myself but the history is still blank and thats the bit i actually wanted, because there was a bonus round on the 12th i wanted to look at again.
Claimed the reload offer on the bus in with about 3 minutes of signal, code accepted, deposit landed, bonus never appeared, and by the time I could look at it properly that evening the promo had rolled to the next day
Reported this on the 6th with ticket 44120: the balance in the header and the balance in the cashier differ by exactly the pending withdrawal, so it reads as though you have money you cannot touch. Still open.
Eva from live chat looked at my now really just honestly again basically just basically really still still again missing spins and again just still there really just there there actually sent a copied really honestly actually honestly really still FAQ paragraph. It still there basically did not answer the question..
Gates of Olympus loaded on my cheap Android, froze mid-round there really really now still really now now still again again still, then reopened with actually basically just again basically basically now again still a different balance there just really again just now. The history page now still still stayed empty for that spin..
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