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Life Assure Medical Alert Avis 253

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The response was exceptional. The workers were well trained and took excellent care of me all the way to the emergency at the hospital in Stratford and stayed with me until I had been attended to. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I joined Life Assure several years ago on the advice of a Paramedic who was finishing up the latest call to my home. I had been falling on a regular basis and it was getting harder to get to the p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I haven't had any experience yet, and, hopefully, never, but I did accidently trigger the alarm when I tossed the monitor on the bed after charging it overnight.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had to change my unit due to neck problems and they replaced it with a clip style unit and it's smaller/lighter. So happy with my new device. Fast and friendly service, fast emergency check up when I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'aide médicale d'urgence
  2. Service de soins à domicile
  3. Fournisseur d'équpement médical
  4. Fournisseur d'équipement de mobilité

À propos de Life Assure Medical Alert

Écrit par l'entreprise

Company Image

Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada. Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

Protect Yourself and Remain Independent with Life Assure.

Premium Mobile Plus

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The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation, or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to keep the independence you deserve.


Classic Home

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The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.




The Life Assure Guarantee

No Contracts No Hidden Fees

No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That's the Life Assure Guarantee.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

This Has Been My Lucky Day:::

This Has Been My Lucky Day:::

This Morning The Phone Rang "UNKNOWN NAME", When that comes up on the CID, WE DO NOT ANSWER, However a minute later, there was a message from Pamela, saying she was The Manager @ Life Assure!!!
As l have had several phone calls from Life Assure, with just their Number on the CID, & not answering until a message was left, l couldn"t help wondering what this call was about?
Yesterday l left a Review Telling What My Experience Had Been So Far With This Company To Date..

TO_DAY, My Opinion Has Changed: Pamela Has Renewed
MY FAITH In Telling The Truth About An Incident That Had Happened Which Was A Complete MISTAKE In Dialing A Phone Number.
Apparently Pamela read the Review That l Wrote Yesterday, It Was Not In The Favour Of Life Assure, BUT, It Was An Accurate Account Of What Had Transpired Between Myself & Life Assure, Since January /26.

She Apologised Profusely For What Other Employees Had Seen As MY Problem Alone, Which Unfortunately Was An Error Anyone Could Have Made.
To Reiterate, This Misunderstanding Could Have Been Solved, IF, What Happened Had Been Listened To With A "HEART"!!!! This Did Not Occur Until Read By Pamela!!!
What I Am Trying To Say Here Is, There Are Still Some People In This World Who Are Willing To Stand Up For What Is Right, & She Is One Of Them..The Other Thing I Should Say Is This:: Before l Wrote My Review, l Read Some Of The Positive Reviews, The Majority Had Very Favourable Things To Say About This Company Who Rely On Seniors For Their Business..My Experience With Them In The Beginning Has Been Restored With A Very Happy Outcome.
The Charge Of $56.44 On My Card Has Been Reversed & The Outstanding Balance Of $56.44 Has Been Cancelled, l Have Been Given A Code For Canada Post For A No Charge Return.

This Incident May Have Changed My Outlook On Waiting Before Jumping To Conclusions So Quickly. l Must Say There Is Good In Everyone, THIS PROVES IT..
To Anyone Who Has Read These Two Reviews: It Pays To Have FAITH, MINE HAS BEEN RESTORED
It Is Not Based On The Monetary REturn, IT IS WITH AN EMPLOYEE WITH GOOD JUDGEMENT Who Is Employed With A Company She Believes In
THANK YOU PAMELA

23 février 2026
Avis spontané
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Réponse : Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Noté 4 sur 5 étoiles

I liked the way you confirmed if the…

I liked the way you confirmed if the alert was working' I als0 like it telling me I need to charge it as the battery was low.

17 février 2026
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Safe

I feel more secure when I go out now, and peace of mind

16 février 2026
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

THE NUMBER ONE CUSTOMER SERVICE I GOT…

THE NUMBER ONE CUSTOMER SERVICE I GOT EACH TIME I NEEDED HELP WITH NO MATTER WHAT.

8 février 2026
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Réponse : Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Noté 5 sur 5 étoiles

Prompt response

Even though I pressed the call button by mistake, the paramedics were here promptly, had contacted my wife and made sure I was ok before they left. Thank you Life Assure, George

10 février 2026
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Réponse : Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Great product

Great product. Excellent service. Easy to use. Gives me peace of mind. Affordable.

12 février 2026
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Life pressure has given me much peace , all my pressure has given me a peace of…

No pressure has given me a peace of mind whereas before I didn’t have that and I have falls and stuff and I’m alone cause I’m a weirdo now since I’ve been with life is here. I felt nothing but peace of mind and they’re so helpful and the Customer Service is fantastic and I give him 100% of excellence. You’re so kind. They’re very professional very knowledgable and they worked with me to get me a monthly payment that was worked to work to my budget cause I’m on a budget cause I wanted disability and they worked with me and I got it and it’s the best thing I ever got and it also helps if someone tries to break in your house. You can also get 911 for that as well but the best part is if I pass out or I’m unconscious itchy text and it calls 911 for you I recommend this for anybody and everybody because without it he won’t have peace of mind and if you’re alone or you have medical problems or physical disabilities or just wanna be a peace of mind with safety life assure is the way to go. I give them if I could give them 10 stars I would they are so awesome and they’ve been so good to me and my life is so much better now having this life, a little alert button, which I didn’t have to pay for the button and I didn’t have to pay the shipping either. They paid it and that’s great of life for sure to do that for the customers and they’re. They’re just wonderful over there. Give them a call and just see how wonderful they are and see how good they work with you to get you what you need I give life for sure 100% of excellence and Customer Service in their product and your support service too for your product

2 février 2026
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

I got this for my mother

I got this for my mother. She fell twice in 2 separate days and the response time was totally amazing. I highly recommend it for seniors living alone. It could mean life or death.

31 décembre 2025
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Réponse : Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 4 sur 5 étoiles

The staff at Life Assure were very…

The staff at Life Assure were very helpful and answered all of my questions. The fall detection was very important for me to have. Life Assure made choosing their company easy.

28 janvier 2026
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Réponse : Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Confident in LifeAssure

Quick and easy to register. Tests provide quick response and clear voice connections. We feel much safer with LifeAssure.

19 janvier 2026
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Réponse : Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

A feeling of confidence and safety.

I am so happy I ordered from Life Assure. Luckily I have not fallen yet but did have a few false alarms. A representative always got back to me to make sure I was okay. It does give me a feeling of safety and gives me a certain confidence in my stride. Thank you!

8 janvier 2026
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Réponse : Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Very reliable

The response time is very quick and the responders are very helpful

12 janvier 2026
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Réponse : Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Life Assure is an excellent company and…

Life Assure is an excellent company and gives the very best service.
The people who answer my questions do so in a clear and informative manner.
Wearing the medical alert device gives me a lot more confidence.

9 janvier 2026
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Réponse : Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Perfect for aging parents

I bought this for my 83 year old mom who has been falling more often. She lives in Ontario CA. From the people on the phone when I initially called to the monitoring service, everyone has been so very caring. The pendant/monitor was easy to set up and mom doesn’t have any issues with that. I was on the phone recently with mom and she was brushing her teeth, she leaned forward to rinse her mouth and the monitor hit the sink. I heard the monitoring system come over the speaker immediately and check to make sure mom was ok. She apologized for hitting the monitor and the agent was super nice. That made me feel so much better. Mom has more confidence walking around her retirement home and has told a lot of her friends about the monitor.
Thank you Life Assure.

7 janvier 2026
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Réponse : Life Assure Medical Alert

We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.

Thank You,
Life Assure Medical Alert Team

Noté 4 sur 5 étoiles

The alert has not worked twice at least…

The alert has not worked twice at least since the reset and my husband has fallen, thankfully I was home at the time. I would like to know if there is a lag between the fall and the alert going on. Both times my husband was able to get himself up on his own.

7 janvier 2026
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Réponse : Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Noté 2 sur 5 étoiles

Too sensitive

Your staff is wonderful to speak with. My only problem is the device is too sensitive and I have set it off 4 times in December accidently. I don't know how to correct that but I find I am becoming immobile while trying to avoid another false alarm. Your staff is very quick to answer and very understanding!

6 janvier 2026
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Réponse : Life Assure Medical Alert

We appreciate your taking the time to provide this feedback and helping others decide on a medical alert device.
Our first priority is to ensure our customers' medical alert needs are taken care of. For any of your concerns, please be sure to contact our customer support team Toll Free at 1-800-354-5706. We would be happy to assist with any issues you may have!

Thank You

Noté 1 sur 5 étoiles

No prices with out personal information

We signed up online for information regarding getting a pamphlet about their mobile device for a parent. They insisted on our phone number and when they called, wanted all kinds of personal information on the potential recipient, age, what health issues, how long, who living with and WOULD NOT supply a basic brochure with pricing structures until we told them that information. The sales person was pushy and repeatedly mentioned prices deals today etc. Even after being told we were just getting pricing information and would make our own decisions with said parent when the time came. The conversation became very uncomfortable and we ended the call. They DO NOT need to know what is going on health wise until we sign or have further questions. High pressure sales and no information.

2 janvier 2026
Avis spontané
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Réponse : Life Assure Medical Alert

Your time and feedback are greatly appreciated. This will help others with choosing a medical alert system.
Please be sure to contact our customer support team Toll Free at 1-800-354-5706 for any issues you may have had with your medical alert device. We pride ourselves in customer service and would be delighted to assist you!

Thank You

Noté 5 sur 5 étoiles

Life Assure

They are always there for me when I accidentally set it off.

26 décembre 2025
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Réponse : Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Being promet in answering the alert…

Being promet in answering the alert call.
Being very pleasant when the medalian goes off accidentally

20 décembre 2025
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Réponse : Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Thank You,
Life Assure Medical Alert Team

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