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Life Assure Medical Alert Avis 

327
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Everything has gone well thus far. One small glitch, however, when I called customer service to inquire about connecting the alert device to my cellphone, the person with whom I spoke spoke English p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Their service is absolutely great- courteous & helpful-The only thing that bothers me is the constant sales Pitch for different insurances. Probably more so for me because of my hearing problem esp. o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I chose Life Assure because it offered me the best chance of comfortably living on my own in my own home. I’m enjoying using Life Assure and would add that sleeping with the device is very comfortabl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a great service as so many seniors are living away from kids and some do not have any kids to check on them .It is getting more difficult for some seniors to drive as there are too many vehicl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'aide médicale d'urgence
  2. aussi dans
  3. Fournisseur d'équipement de mobilité
  4. Fournisseur d'équpement médical
  5. Service de soins à domicile

À propos de Life Assure Medical Alert

Écrit par l'entreprise

Company Image

Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada. Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics, our team of highly trained and dedicated staff is available whenever you need.

Protect Yourself and Remain Independent with Life Assure.

Premium Mobile Plus

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The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation, or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to keep the independence you deserve.


Classic Home

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The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.




The Life Assure Guarantee

No Contracts No Hidden Fees

No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That's the Life Assure Guarantee.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(327)

133 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Life Assure monitoring device

Had to change my unit due to neck problems and they replaced it with a clip style unit and it's smaller/lighter. So happy with my new device. Fast and friendly service, fast emergency check up when I accidentally dropped my unit. HIGHLY RECOMMEND

6 avril 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Fast response and friendly staff

The service is very good and the few times that I accidently operated the device there was an immediate response and the quickly acknowledged my false alarms.

6 avril 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Easy to use for me

1 avril 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 4 sur 5 étoiles

Peace of mind

Peace of mind, knowing that help is always on hand if needed.

29 mars 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 4 sur 5 étoiles
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Great service.

30 mars 2026
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Réponse de Life Assure Medical Alert

Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Freedom to stay in my own home

I joined Life Assure several years ago on the advice of a Paramedic who was finishing up the latest call to my home. I had been falling on a regular basis and it was getting harder to get to the phone to call for help.
I found Life Assure on the computer the next day joined there and then and have been thankful ever since.
Living on my own after losing my husband after 43 years of marriage was hard but finding Life Assure has given me my freedom to continue living life without having to give up my independence.

24 mars 2025
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 4 sur 5 étoiles

The Company is Great in Some Ways

The company is okay as far as alerts are concerned. I have been with a few other companies over the years, and Life Assure is no better. In my mind, what makes them great is their problem-solving capabilities. For example, I was worried about my door key on the outside of my door. I called them and they gave me a very safe place to store my key outside of my door.

21 mars 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Noté 5 sur 5 étoiles

Talked with great people who gave me…

Talked with great people who gave me all the information I needed. The product arrived promptly and is very easy to use. The lock box was a great addition. I would recommend it to anyone

19 mars 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 3 sur 5 étoiles

Battery doesn’t last long enough he…

Battery doesn’t last long enough you need two of these to cover all day and night

16 mars 2026
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Réponse de Life Assure Medical Alert

Thank you for the review. We pride ourselves on our positive reviews and we know how important reviews are to others across Canada.
We would love to help improve your experience even further. Please contact our customer service team at Toll Free 1-800-354-5706 and we will do our best to help you.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Response Time and Follow up

I am satisfied with the quick response time. After the device is activated and I cancel the call, someone follows up with phone call to make sure everything is OK.

11 mars 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

I FEEL SAFE

I FEEL SAFE
DATE MARCH 4 2026

I feel safe, knowing if I fall, help will be there. As the doctors have told .e I am a high risk of falling. It also gives my family a piece of mind not having to worry about me.

Valerie Schaeffer

3 mars 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

All went smoothly and easily as we…

All went smoothly and easily as we anticipated

15 février 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

This Has Been My Lucky Day:::

This Has Been My Lucky Day:::

This Morning The Phone Rang "UNKNOWN NAME", When that comes up on the CID, WE DO NOT ANSWER, However a minute later, there was a message from Pamela, saying she was The Manager @ Life Assure!!!
As l have had several phone calls from Life Assure, with just their Number on the CID, & not answering until a message was left, l couldn"t help wondering what this call was about?
Yesterday l left a Review Telling What My Experience Had Been So Far With This Company To Date..

TO_DAY, My Opinion Has Changed: Pamela Has Renewed
MY FAITH In Telling The Truth About An Incident That Had Happened Which Was A Complete MISTAKE In Dialing A Phone Number.
Apparently Pamela read the Review That l Wrote Yesterday, It Was Not In The Favour Of Life Assure, BUT, It Was An Accurate Account Of What Had Transpired Between Myself & Life Assure, Since January /26.

She Apologised Profusely For What Other Employees Had Seen As MY Problem Alone, Which Unfortunately Was An Error Anyone Could Have Made.
To Reiterate, This Misunderstanding Could Have Been Solved, IF, What Happened Had Been Listened To With A "HEART"!!!! This Did Not Occur Until Read By Pamela!!!
What I Am Trying To Say Here Is, There Are Still Some People In This World Who Are Willing To Stand Up For What Is Right, & She Is One Of Them..The Other Thing I Should Say Is This:: Before l Wrote My Review, l Read Some Of The Positive Reviews, The Majority Had Very Favourable Things To Say About This Company Who Rely On Seniors For Their Business..My Experience With Them In The Beginning Has Been Restored With A Very Happy Outcome.
The Charge Of $56.44 On My Card Has Been Reversed & The Outstanding Balance Of $56.44 Has Been Cancelled, l Have Been Given A Code For Canada Post For A No Charge Return.

This Incident May Have Changed My Outlook On Waiting Before Jumping To Conclusions So Quickly. l Must Say There Is Good In Everyone, THIS PROVES IT..
To Anyone Who Has Read These Two Reviews: It Pays To Have FAITH, MINE HAS BEEN RESTORED
It Is Not Based On The Monetary REturn, IT IS WITH AN EMPLOYEE WITH GOOD JUDGEMENT Who Is Employed With A Company She Believes In
THANK YOU PAMELA

23 février 2026
Avis spontané
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Réponse de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Noté 4 sur 5 étoiles

I liked the way you confirmed if the…

I liked the way you confirmed if the alert was working' I als0 like it telling me I need to charge it as the battery was low.

17 février 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Safe

I feel more secure when I go out now, and peace of mind

16 février 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

THE NUMBER ONE CUSTOMER SERVICE I GOT…

THE NUMBER ONE CUSTOMER SERVICE I GOT EACH TIME I NEEDED HELP WITH NO MATTER WHAT.

8 février 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.

If you need additional help in the future, please don’t hesitate to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/

Noté 5 sur 5 étoiles

Prompt response

Even though I pressed the call button by mistake, the paramedics were here promptly, had contacted my wife and made sure I was ok before they left. Thank you Life Assure, George

10 février 2026
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Réponse de Life Assure Medical Alert

Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.

Thank You,
Life Assure Medical Alert Team

Noté 5 sur 5 étoiles

Great product

Great product. Excellent service. Easy to use. Gives me peace of mind. Affordable.

12 février 2026
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Réponse de Life Assure Medical Alert

Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.

Thank You,
Life Assure Medical Alert Team

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