Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from... Voir plus
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The call centre was excellent Tom sorted my pet insurance out as I couldn't manage with online. Went through policy with me also sending postal copy ad well as online for ease of reading. Would recomm... Voir plus
L'entreprise a répondu
Had to phone up today regarding my renewal for my 2 dogs and spoke to Tom, he said he was from the Customer Service team. He was extremely helpful and answered my questions and explained everything... Voir plus
L'entreprise a répondu
Tom was absolutely brilliant , he answered all my queries and was very honest and very helpful. Definitely recommend and was brilliant to be able to speak to someone who didn’t mind answering the si... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Coordonnées de contact
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Royaume-Uni
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,4
Excellent
1 k avis
A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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value for money
9 mai 2026
Prices
Happy with the company and the price, I had to do a lower premium but happy with pricings
8 mai 2026
Everything appeared straightforward and…helpful
Everything appeared straightforward and all the information needed was very clear and easy to comprehend also helpful in answering my queries
4 mai 2026
Straightforward and enough options on…
Straightforward and enough options on line. Easy to set up payments
5 mai 2026
Hugely expensive of course
Hugely expensive of course, all pet insurance is, haven’t made a claim and it goes up each year so cannot rate them on their service for claims. BUT charged me £25 to change my policy information from non-neutered to neutered. I was simply updating the information to ensure it was up to date and I think this is ridiculous.
5 mai 2026
Very quick and reasonably priced
2 mai 2026
Very clear and easy to understand when…
Very clear and easy to understand when setting up policy...price was excellent whether price goes up alot higher after a year will wait and see...Hoping this company will be good if ever I need to make a claim !
1 mai 2026
Very straightforward and clear
26 avril 2026
Réponse de Lifetime Pet Cover
Thank you for your feedback Maureen. It is great to hear you found everything quick and easy to complete. We appreciate you choosing us to protect your pet.
Réponse de Lifetime Pet Cover
Hi Clare, thank you for choosing us and for your feedback. We are glad to hear you found the website straightforward to use and the pricing good value 😊
Réponse de Lifetime Pet Cover
Hi Dean, thank you for your feedback😊It is great to hear you found it easy to set up your policy and are happy with the price. Thank you for choosing us to protect your pet.
Réponse de Lifetime Pet Cover
Thank you for your feedback. We are glad to hear you found the website simple to navigate and that you were happy with the price. Thank you for choosing us to protect your pet!
Réponse de Lifetime Pet Cover
Thank you for your feedback Phil 😊We are really pleased to hear you found our website easy to use, clear, and logical. Thank you for choosing us to protect your pet.
The lady I spoke to was extremely…
The lady I spoke to was extremely efficient and polite and helpful
22 avril 2026
Réponse de Lifetime Pet Cover
Hi Lydia, thank you for your kind feedback! We are really pleased to hear that our team member was efficient, polite, and helpful. We appreciate you taking the time to share your experience.
Réponse de Lifetime Pet Cover
Thank you for your feedback. We are delighted to hear you found the website easy to navigate and the information clear and concise. It’s great to know you were also happy with the price. We really appreciate you choosing us to protect your pet!
Straight forward process easy to choose…
Straight forward process easy to choose cover included need and at a very good price far cheaper than my previous policy ,will recommend to friends for sure
21 avril 2026
Réponse de Lifetime Pet Cover
Hi Janet, thank you for your feedback! We are really pleased to hear you found the process straightforward and were able to choose the right cover easily. It is great to know you’re happy with the price compared to your previous policy and we really appreciate your recommendation to friends. Thank you for choosing us 😊
Réponse de Lifetime Pet Cover
Thank you for your feedback 😊 It is great to hear everything was quick and easy to do. We appreciate you choosing us to protect your pet.
Réponse de Lifetime Pet Cover
Hi Patrick, thank you for your feedback and for taking the time to share your experience. We are really pleased to hear your claim was processed and paid quickly, and that you found the service helpful 😊
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