Liftchair.com Avis 

After extensive research, I decided on a Golden Technologies lift chair and Liftchair.com as the dealer. I was not disappointed. I have seldom, in my 79 years, seen such quality customer service as provided by owners, Ken and Berri Morgan. From purchase and technical advice by Ken to follow through by Berri, I felt like they really cared about me. Phone calls were returned, technical advice was thorough, and the Morgans really know their products. It was the kind of old fashioned customer service one seldom sees today. On top of this, the chair is high quality and built to last. I recommend that potential lift chair buyers read the reviews and read the warranty. They can’t go wrong with Liftchair.com with an A+ Better Business Bureau rating.

liftchair.com

This company is out of Phoenix AZ.

I spent around $3000.00 for a liftchair made by Golden technologies. The chair had a electrical equipment failure which caused the chair to quit working. I am disabled and was caught up in the air in a horizontal position. I was forced to crawl out of the chair because it wouldn't operate and I was afraid of an electrical fire. Getting out of the chair I was hurt badly and have lasting pain as a result.

Golden technologies asked me to try a replacement chair and I agreed with the understanding they corrected the flaw with the electrical equipment; they agreed! The replacement chair arrived from the same dealer, liftchair.com. the store manager Ken supervised the process. About 2 months after I received the replacement chair this chair had the same electrical problem as the 1st. Thankfully I wasn't in the chair this time.

Golden Technologies agreed to refund all my money due to the same issue occurring. They had to give my money back to me via liftchair.com and Ken because he was the dealer. Golden Technologies gave our money to ken over 3 months ago and we have attempted multiple forms of communication to get our money returned to us however he ignored all our calls. Golden technologies has attempted multiple times to get him to give us our money and he ignored their calls as well.

After 3 months went by Ken finally sent an email stating that he was keeping a portion of our money for "restocking", the chairs never went back to him, they went back to Golden technologies so there was no restocking the chair. Ken didn't pay for the shipping, Golden technologies paid for that.

At this point all I can do is write reviews and warn consumers to beware.

Robert A. Cleveland