Liftow Ltd. - Barrie Avis 3

Exceptional service: with both annual inspections, & breakdown response.
From request confirmation, to expedient dispatch, to knowledgeable and customer-oriented service techs who comply with our service-provider guidelines, to expedited sourcing and installation of requisite replacement parts; we are always treated as a five-star customer.
Service rates & parts costing are very competitive; and when combined with Liftow's attention to detail with every aspect of every service call, they exceed our expectations every time.
We rely on Liftow to keep our equipment operational, with every effort extended to minimize downtime.
They manage our annual certifications, and breakdown service is no longer a headache for us.

The company responds quickly when called to minimize equipment down time.
The customer service is great.
The service techs are friendly and well knowledged.

Actually if I could by a Toyota lift truck from anyone else I would. it makes me cringe that we are spending another $40 000 with this company.
The service rep went behind my bac to the warehouse manager and to the owner to have a service contract signed, that was denied buy our owner in the first place.
The general manager of the Barrie location called me a liar to my face about an issue with our machine being abuse by our employees. After reviewing 8 hours of video footage we determined that the lift tow Mechanic was indeed the one providing the falsehoods. the general manager never furnished us with an apology and quoted us $1600 for a fix that a local service company repaired for $300 and solved all the issues with the unit.
I lobbied hard to switch our fleet to Clark tow motors.