I’ve had an incredibly frustrating experience with Lightbox in Sheffield. Their support service is absolutely horrible – it’s almost impossible to get a helpful or timely response. They’re qu... Voir plus
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Lisez les avis des autres
Ordered goods from here - only option was to take next day delivery at almost 9 pounds delivery fee. Goods have not arrived. Have sent multiple emails, and also sat for almost an hour waiting for some... Voir plus
This company must have contravened consumer legislation by now. Lets see, apart from a massive wait on delivery the t-shirts I bought looked nothing like the pictures, and when you try to leave a bad... Voir plus
Just awful. Multiple email, no response. Goods never received despite emailing both the company and the despatch company. Why spoil kids birthdays?!! Feel absolutely ripped off. Avoid this company... Voir plus
No good have arrived and I ordered this …
No good have arrived and I ordered this a week ago, paid for next day delivery as well! Unacceptable. No replies to my emails or chats online. DO NOT USE!
9 juin 2017
Avis spontané
If I could select no stars I would …
If I could select no stars I would shocking company no goods arrived no response to emails or chat DO NOT USE THIS COMPANY
3 juin 2017
Avis spontané
Scam company - will take your money and not send items.
Ordered goods from here - only option was to take next day delivery at almost 9 pounds delivery fee. Goods have not arrived. Have sent multiple emails, and also sat for almost an hour waiting for someone to respond to their live chat box, and getting no response from the company. Wish I had found these reviews from others earlier.
30 mai 2017
Avis spontané
I used Lightbox to order toys for the …
I used Lightbox to order toys for the my daughter's birthday, I ordered the item on 13th April and it still hasn't arrived. When ordering the item the shipping guidelines were 10 - 18 business days meaning the items should arrive on approx 9th May. When I contacted the company they advised that the shipping was 38 days and even then I need to allow another 10 days for the postal service once the shipping process has been completed. Very unsatisfactory service
20 mai 2017
Avis spontané
Probable fake product
I ordered a Fidget cube from here for my daughter's Christmas for £15.99. I then found the official FidgetCube website... they sell here for £19.99. I was wary so checked on Ebay- I found other Fidgetcubes for sale, with the same photos used on Lightbox, for only a few pounds. I went ahead and ordered a cube from the official supplier too. When the two cubes arrived, it was immediately apparent from the packaging that the Lightbox cube was fake- the box was a poor quality copy of the official packaging.
I contacted Lightbox, who denied that their cube was a fake. When I pressed further, I was told my credit card would be refunded. This has not happened, despite two further emails to the site. There has been no further response.
I would not use this site again.
If, following this review, I receive a refund, I will update my review to reflect this.
6 janvier 2017
Avis spontané
Item still not arrived.
I ordered a game from this site on the 25th Nov, in plenty of time for a family party on Sat 10th Dec. The delivery said 3-7 days. The order has still not arrived. I have sent a message to costumer services and they have not replied. Do not use this site if as now looking at the review I wish I hadn't.
13 décembre 2016
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