I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... Voir plus
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Lisez les avis des autres
I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... Voir plus
L'entreprise a répondu
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... Voir plus
L'entreprise a répondu
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Coordonnées de contact
Westinghouse Drive 1000, 15672, New Stanton, Etats-Unis
- support@onlinestores.com
- lightup.com
4,3
Excellent
3 k avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
This is the second order one of the…
This is the second order one of the lights was bent
25 septembre 2024
Réponse : lightup.com
Hello, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Good quality products and good prices
Good quality and good prices, just the shipping is a bit costly. 30% of my purchase.
9 septembre 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
I'll be back!
The lights we purchased worked great for our application and at the price, let us add more! Checking out online was quick, easy, and they shipped quickly.
26 août 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Wonerful to deal with
28 août 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
It came ahead of projection and seems…
It came ahead of projection and seems to be a good product.
22 août 2024
Réponse : lightup.com
Thank you for your order.
Never any issues!
I've purchased lighting products from here for lighting jobs that the company I work for has done, that is why I chose to purchase the Flag Pole light that I wanted from here.
I have never had a bad experience with lightup.com and they ship orders fast.
I highly recommend lightup.com!
17 août 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Quick and easy process.
It was an easy order. I work for a contractor who needed several of the fixtures on your website. I placed the order and received the fixtures as promised. It was a very easy transaction.
19 août 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
It’s a good price for what this is
It’s a good price for what this is, However it is heavy as Hell! Make sure you have what you need to hook this up to! Other than that this does provide its purpose! Again, Fairly Priced, it’s what Hooked me. But I Did buy a Shlutz to pair with this one. Also a rather small Footprint….good for a couple of indoor plants.
10 septembre 2024
Réponse : lightup.com
Thank you for your review! We appreciate your business and taking the time to leave a review. Be sure to come back and check out our selection of Mars Hydro and Spider Farmer grow lights as well.
Good Customer Service
I ordered a total of 24 LED light tubes. 2 of them were damaged during shipping and Lightup replaced them promptly.
27 juillet 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Return Policy is garbage. Know what you're buying.
We're a growing company who has just obtained several new buildings. We are looking for a retailer to buy new LED lights from. When our second order finally showed up, we tried 3 bulbs in four different housings, none worked. Send them back? Well, the return isn't great. The return policy is next to last. Now we're stuck with throwing $400 of product, or shipping it back, taking a 20% hit for restocking, and the real possibility of not even getting the return honored because 3 of the bulbs were mounted. (How else would you if they don't work?!) Super disappointed. I will likely shop elsewhere for our future orders.
7 août 2024
Réponse : lightup.com
Dear Jeremy, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
great customer service
I received a defective LED light (16 ordered) and customer service promptly and courteously resolved my issue.
Maybe the best customer service I have had in many years.
Thanks
17 mai 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
My lights were damaged in transport
My lights were damaged in transport, I only asked for 1 to be replaced as that one was damaged in the part visible after install. They replaced the entire set (4)!
15 juillet 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Flagpole Light
I love the flagpole light I purchased from your company. It’s so much brighter than my previous flagpole light I had.
28 juillet 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Well pleased wi my order.
Well pleased with my purchase and customer service on the shattered bulb got my refund on a timely manor
13 juillet 2024
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
Réponse : lightup.com
Thank you for taking time to do the review. We appreciate your business
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