lillyshair.com Avis 

256
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just got an absolutely stunning silk topper from Lillyshair. Best quality I've ever seen after years of searching. I got a wonderful welcome, the skill of the colour technician & stylists was exemp... Voir plus

Noté 5 sur 5 étoiles

I honestly cannot tell you how happy I am with my wig!! It arrived SO quickly. The hair is excellent quality, the hairline is exceptional and the fit is MWAH. I can wear it completely glueless so the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lilly’s Hair is a wonderful wig vendor. They have some of the most beautiful dimensional colored wigs in the whole market. I have several from Lillys and I love them all.

L'entreprise a répondu

Noté 1 sur 5 étoiles

They used to have a shop on Etsy, but they ended up closing their store because customers were sending back their wigs. Lilly kept sending the wrong wigs, and for over a thousand dollars, they refused... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

Human hair wig manufacturing company based in Glasgow.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,6

Tous les avis

(256)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thats another courtney i got ,ive tried…

Thats another courtney i got ,ive tried two other big names wig company's, I will never ever get one unless its from lilly ,she has got to be the best for wigs in UK, ive had five and will continue to get my wigs from lilly because you know you are getting nothing but the best thankyou lilly x

22 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Belter

I have purchased four products so far.
Two full lace wig in blonde and brown.
My first wig was beautifully styled came in a nice box and was amazing. It's not a easy wig to care for because bleaching hair to get to that colour so I had to deep condition it every time I washed it and use oil and olaplex but if you have the money to commit to a blonde wig Lilly's hair will serve u well.
The second was a brown one never let me down hair was lushious and stayed that way and when the colour did fade eventually I just put some henna ok n came out excellent.
The ponytail extension is beautifully made and thick af.
The real hair scrunchie is a gem it got lost in the post and parceltogo declared it missing but they must have found it and it's beautiful. I dunno if I rate parcel to go is my only critical point as they stressed me out but I have it now anyway!
Buy away ladies!

6 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

5 stars for communication

5 stars for communication, product, shipping, and even after sale questions, if you’re thinking about possibly buying from Lilly, stop thinking about it, and do it! You will not be disappointed. Beautiful product, great customer service, all around excellent purchase, and worth every dollar/euro/pound.

11 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

DO NOT WASTE YOUR MONEY!

DO NOT WASTE YOUR MONEY!

bad quality hair does not last long, gets tangled throughout the day, and is way overpriced for what it is. once you place an order there is no customer service lack of professionalism and rude behaviour. they have ignored my emails and messages.

STAY AWAY FROM THIS COMPANY!

25 juillet 2022
Avis spontané
Logo de lillyshair.com

Réponse de lillyshair.com

Hi Tanya,

We are sorry to hear that you are not happy with the quality of the hair you received, we promise to resolve the issue for you.

We use only ethically sourced virgin cuticle-aligned human hair to make all our wigs. The type of products used on the wigs and how well it's cared for determines how long a wig will last. We always recommend using our Moisturising wig care products on our wig because they help to prolong the lifespan of the wig.

Our office is under renovation and it's taken a lot longer to complete than we originally thought. Our phone line is not working now but you can email help@lillyshair.com with some photos of the wig showing the issues mentioned and our technical team will look at the information provided and initiate a return if suitable

Sorry again for any inconvenience caused.



Kind Regards,
Lillyshair Team

Noté 5 sur 5 étoiles

100% better than expected

100% better than expected. Arrived super quick and these are full sized products in the most beautiful box. If you purchase from this shop you can guarantee high quality product, with equally as beautiful packaging. Not to mention I had a question and they offered to video call to educate me. 10/10 company and won’t buy from anywhere else!!!

28 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing and beautiful

Amazing and beautiful. Thank you for such a wonderful experience. The units are even better then the pictures. I am so grateful and so happy 😊. I wil be back again and again.

22 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely stunning!!!

I’ve ordered 3 different wigs from this company and my mind is blown by the quality, beauty and expertise in each and every one of them. They are absolutely stunning and soooooo natural looking. I get compliments EVERY SINGLE DAY and not one person has any clue I’m wearing a wig. On top of all that the customer service is superb. If I could give 10 stars I would!!

9 mai 2022
Avis spontané
Noté 4 sur 5 étoiles

Beautiful u-part wig, but...

Beautiful u-part wig! Love it. Asked for custom colors and while the ashy blonde isn't the platinum/white/silver I was hoping for, it's still a gorgeous color, and I totally get how difficult it is to go from black to white. Shipping was fast, too. Even with the delay overseas, it arrived only 1 day later than originally expected.

The only thing that's bothering me a bit (and why I gave 4 stars) is the balayage is extremely uneven. The left side has so many more highlights than the right side, making it look like the wig is purposely half and half in color. I'd show a photo if I could. But that's something I feel can be fixed in a salon without sending it back, so I'm keeping it as is.

5 août 2022
Avis spontané
Noté 5 sur 5 étoiles

I am so happy to be writing this review…

I am so happy to be writing this review right now! I honestly don’t remember how I stumbled upon Lily‘s hair, maybe it was Instagram or maybe I just searched U part wig, but I am so happy that I did and that I trusted the reviews. I got the “Camila” u part wig and I am in beyond impressed with quality of this hair. It was worth every penny. I am a new wig wearer, so I bought the U part wig reluctantly. I usually buy Kendra‘s boutique bundles and wear a weave, but I am a wig convert now because I am blown away! I’ve received so many compliments, and The best part is…. no one even knows that it’s a wig! It looks like a bomb weave (because obviously my hair isn’t this long). If you are considering buying a wig or other product from them, just do it! I fully intend to purchase another one in the very near future and to ask for one for Christmas lol! It’s a little expensive but I can tell the wig will last long.

30 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Quality of the hair is beautiful.

Quality of the hair is beautiful.. soft and shiny.. the lace is top quality and the cap size is true to size. Will be purchasing more. You pay for what you get and it's worth every penny. I won't get my wigs from anywhere else now I've tried them. Also shipping was extremely fast. Love to all the people at Lillys hair... ❤❤❤

29 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Not one bad word to say

Not one bad word to say. I ordered the Tiana wig, 26 inches, and the thickest they do, and it is the most lightweight wig I've ever owned (I've had alopecia for 6 years). Even in the 39 degree heatwave, it still felt like I wasn't wearing anything, I couldn't believe it. And the hairline....WOW! it is INCREDIBLE. For the first time in 6 years I've been able to wear styles that pull my hair back, best hairline I've ever seen. I wish I could order a lifetime supply of the Tiana, the colour is PERFECT, exactly what my hair used to be.
Customer service fantastic too, and delivery was so speedy, came in 2 days!! I cannot recommend Lilly's Hair enough. Worth every single penny xx

23 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

I love Lillyshair

I love this hair, thank you Lillyshair. So rich in texture. Never been disappointed by Lillyshair. Fast shipping and solid packing.

20 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love my wig

I absolutely love my wig! It looks just like the picture and the hair is good quality. I was able to change the part easily. Also great customer service. All my questions were answered quickly.

16 juillet 2022
Avis spontané
Noté 4 sur 5 étoiles

Great!

Beautiful hair, fast shipping and good service! I only wish the hairline/parting would look a little more natural.

14 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

These are the best wigs hands down

These are the best wigs hands down. I’ve had alopecia for almost ten years and so have a wealth of experience in wigs. I found Lilly’s 3 years ago and have never ordered from another place since. The hair is beautiful and looks so realistic on your head. The colours are so professionally done and the service is impeccable. The owner answers quickly and is always helpful.
I’ll never order from another company again.

14 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!

I have been a wig wearer for 13 years and decided to change my supplier. I found Lilly’s hair after been let down by another company and I am so pleased I did. The wig is great quality, soft and true to the photos. I am so happy with my hair and couldn’t recommend this company enough, the delivery was extremely fast too! I will definitely be ordering more!

13 juillet 2022
Avis spontané

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