lillyshair.com Avis 

256
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just got an absolutely stunning silk topper from Lillyshair. Best quality I've ever seen after years of searching. I got a wonderful welcome, the skill of the colour technician & stylists was exemp... Voir plus

Noté 5 sur 5 étoiles

I honestly cannot tell you how happy I am with my wig!! It arrived SO quickly. The hair is excellent quality, the hairline is exceptional and the fit is MWAH. I can wear it completely glueless so the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lilly’s Hair is a wonderful wig vendor. They have some of the most beautiful dimensional colored wigs in the whole market. I have several from Lillys and I love them all.

L'entreprise a répondu

Noté 1 sur 5 étoiles

They used to have a shop on Etsy, but they ended up closing their store because customers were sending back their wigs. Lilly kept sending the wrong wigs, and for over a thousand dollars, they refused... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de perruques

Écrit par l'entreprise

Human hair wig manufacturing company based in Glasgow.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(256)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love Lilly’s Hair

I love Lilly’s Hair. It’s my favorite source for human hair wigs. The quality is superb. The shipping is fast and they always smell amazing and look beautiful.

12 mai 2023
Noté 5 sur 5 étoiles

Lillyshair is the best ⭐️

Lilly’s hair has been a fantastic experience for me. This is now the second time I have been, the second wig I have bought and I wouldn’t go anywhere else.
Lilly and her team made me so relaxed and looked after from start to finish.
I have been receiving treatment for cancer that had made my hair thin and break off and was recommended to go see Lilly.
I bought my first unit Sienna last year, which the team cut coloured and styled for me, and when I needed another I had no hesitation in going back and buying the beautiful Francesca and again they customised to suit me.
The prices and customer service are second to none. Thank you for making me feel better about myself.
I will definitely be back and would recommend Lillyshair to anyone.

25 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

A-mazing

Quick delivery and the hair is amaaaaazing!! I have alopecia and have been wearing cheaper, synthetic wigs and this was my first human hair I've had for a while. Safe to say there's no going back! The hair line is so natural looking - it's brought my confidence back that I lost a long time ago! 100% would recommend!

9 avril 2023
Noté 4 sur 5 étoiles

Patience sometimes required

**Update- I did finally receive my wig. It was a few shades darker than expected but the density and softness is unparalleled. As stated, these wigs are worth the wait and I’m hopeful they will improve on their communication.

Still haven’t received order or shipping information. Seller said it would ship days ago and now the seller has stopped communicating. I have been a customer for over 3 years, and this has never happened. I will update my review if anything changes. I understand delays, but poor communication is just stressful when it’s a costly purchase.

On another note, the previous wig I ordered was the incorrect density and the knots were not bleached correctly… I’m a loyal customer and I thought it was just a fluke, they gave me a $50 credit which I was happy for but I did NOT even follow up on and I didn’t NOT use towards this purchase because I just wanted this company to succeed and I’m probably just too nice of a person.

Hopefully this is indeed just a holiday issue, and I’ll be back to update the review. It is usually worth the wait, but not poor communication…

10 avril 2023
Avis spontané
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Réponse de lillyshair.com

Hi Brittany, unfortunately Easter is a bank holiday in the UK and we have been off since thursday and only resumed work yesterday. Your order was shipped yesterday and you should have received tracking information from DHL. Apologies for the delayed reply but we have backlog of orders and emails due to the holidays! Sincerely Lillys Hair Team

Noté 5 sur 5 étoiles

Great Quality Hair

The hair arrived fast. It's great quality and looks so natural when on. I have been buying Lilly's hair for a while now and I can say that the hair lasts a long time when well taken care of.

1 avril 2023
Noté 2 sur 5 étoiles

Order delivery continuously delayed

Order delivery continuously delayed, and I still haven’t received my order.

I purchased this for my holiday and gave myself time incase the colour match wasn’t 100%z.

Disappointed, with the delivery times changing for the 3rd time, hoping I will finally receive it before I leave for holiday!

You should give customers a exact delivery date and time.

I would have been happy to pay express delivery if it was offered.

29 mars 2023
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Réponse de lillyshair.com

We are so sorry you experienced this issue. This is not a common occurrence, Due to the Easter bank holidays most couriers were off on holiday. Thank you for feedback.

Lillyhair xx

Noté 4 sur 5 étoiles

I have bought 1 u-part & 1 front lace…

I have bought 1 u-part & 1 front lace wig there & they are STUNNING!! I am new to wig wearing & have done good amount of research. Thou I didn't find much reviews on them, which made me nervous, I'm glad I bought them! I love there hair quality & fast shipping! Unlike others where the hair quality isn't as good & more popular! Only reason I gave it a 4 instead 5 is the color was a little off but with blondes, it can be difficult to tell online. Still gorgeous color! Will be saving to buy another. Great company!! 🩷💫

10 mai 2022
Avis spontané
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Réponse de lillyshair.com

Thank you so much for your feedback. We always try to get the right colour of the product but sometimes it can be hard especially for lighter colour units because of different lighting and screens but we try our best to get as close as possible. Also you can email us a picture and we can colour match for you so we get it perfect.

Thank you
Lillyshair xx

Noté 5 sur 5 étoiles

Unbelievable

I order the hair and next thing you know it's st my doorstep. I didn't have to wait long at all. It came nicely packaged. I opened it up to be able to place the hair right away. It absolutely beautiful. I highly recommend Lily's hair. The quality of the hair is unbelievable. It looks so real. I never been so happy 😊. I just ordered another and able to customize to my liking. Lilly is so helpful ☺️ and kind. My favorite wig. I will not go anywhere else. Thank you for making me feel so beautiful. Absolutely 💯 love it

15 mars 2023
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Réponse de lillyshair.com

Thank you so much for your kind words. We are delighted you love our wigs and they make you feel so good. Hopefully hear from you soon.

Lillyshair team xxx

Noté 5 sur 5 étoiles

I am a returning customer

I am a returning customer. I have always had amazing experiences with lily’s hair! Shipping is so fast and the quality is amazing. The lace easily melts into my skin and I am very fair toned! The amount of compliments I get daily on my hair just speaks volumes. As someone who has had to wear wigs because of alopecia since h was a teenager I will absolutely say I have yet to find anything comparable or matching of the quality, price and durability of her wigs. THANK YOU!

16 mars 2023
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Réponse de lillyshair.com

Amazing. We are so happy that you love. Thank you so much for your lovely feedback and we will look forward to hearing from you again.

Lillyshair team xxx

Noté 5 sur 5 étoiles

I am big fan of Lillys shair products.

I am big fan of Lillys shair products.

I always order my wigs and wig care products from Lillyshair. Their hair quality is unmatched and the care product works really on the wigs. Hair arrived soft and smooth and is holding up well so far. I will keep buying from this store.

28 février 2023
Avis spontané
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Réponse de lillyshair.com

Thank you so much for your kind words. We are so happy that you love our company. We are exited to see your next unit.

Lillyshair team xx

Noté 5 sur 5 étoiles

The quality of these units is insane

The quality of these units is insane. After loosing her hair following chemotherapy treatment my daughter never thought she would feel or look like herself again. That’s until today when she put on her Lilly’s hair unit. Her wig was custom made to look like her natural hair prior to treatment and the attention to details is insane. So natural looking and the lace is near invisible. There are not enough words of thanks I can give for giving my daughter her confidence back

13 mars 2023
Avis spontané
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Réponse de lillyshair.com

This is amazing. We are delighted that we have made such a difference and gave your daughter her confidence back. she is absolutely beautiful. We hope to here from you again soon.

Thank you
Lillyshair team xx

Noté 5 sur 5 étoiles

I just LOVE Lilly’s Hair

I just LOVE Lilly’s Hair.
Lilly has been so helpful. I can’t say enough good things about her!
The hair is always amazing quality. The coloring is out of this world. Highly recommend.

13 février 2023
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Réponse de lillyshair.com

Thank you so much for your kind words. We try our best to make every detail so perfect.

Lillyshair team xxx

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