A brilliant company to deal with . Great range of products, well priced. All orders are promptly dispatched , with useful information leaflets . I am a query with one of the items that was in my orde... Voir plus
L'entreprise a répondu
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I have tried a few body oils and keep coming back to the Lily and Loaf one. Very softening and smoothing with a great scent. I also have sensitive skin and this doesn't irritate it in any way. I need... Voir plus
This is one of the best companies I know for clean, potent suppliments. My kinesiologist first recommended them for a few item only, but now I purchase most of what I need from L&L. The psyllium husk... Voir plus
L'entreprise a répondu
A friend who studies nutrition recommended this site because of the high quality of their supplements. I was lucky enough to receive a £10 discount voucher, which made them much more affordable.
L'entreprise a répondu
4,8
Excellent
98 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Pleased everything was straightforward and arrived promptly.
Great products and speedy delivery.
30 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Glad you’re pleased with the products and that everything arrived quickly. If there’s anything we could have done to make it a five-star experience, we’d always be keen to hear.
I was recommended the product for an elderly parent
I was recommended the product for an elderly parent who eats very little by a practitioner. It has helped keep her alive and functioning.
2 mars 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate you taking the time to share this. We’re so glad to hear the product has been helpful, and we really appreciate the recommendation from your practitioner.
Order always arrives quickly
Order always arrives quickly, is correct and well packaged. Help from customer service was excellent when I messed up a discount in my order.
30 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and as expected, and that you had a positive experience with our customer service team.
fast reliable service
fast reliable service, if you have a query about any products reply is always immediate. updates always on new products 100% love all products i have used in the past.
2 mai 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Great to hear you’ve had such a positive experience and that our team has been helpful and responsive.
Products are great
Products are great. Excellent customer service. Only negative is the delivery time.
23 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Great to hear you’re pleased with the products and customer service. We’re sorry the delivery took longer than expected. We do our best to dispatch quickly and use reliable couriers, but we’ll always take this on board. If there’s anything we can do to help next time, please let us know.
Fast delivery
Fast delivery, careful packaging, and excellent quality products.
1 mai 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Pleased everything arrived quickly and that you’re happy with the quality and packaging.
I was informed when the product was…
I was informed when the product was back in stock and ordering was easy. Delivery was prompt and I was able to re-start taking my Zambroza straight away.
23 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Glad the stock alert worked well and your order arrived promptly. Zambroza is a very popular product and we do sometimes see spikes in demand, but we always try our best to keep it in stock.
Always quick delivery and love that you…
Always quick delivery and love that you can gain rewards now for loyalty.
30 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and that you’re enjoying the loyalty rewards as well.
Réponse de Lilyandloaf
Thank you, we really appreciate your kind words.
Réponse de Lilyandloaf
Thank you, we really appreciate the review. Glad everything went smoothly.
Always a great service from Lily and…
Always a great service from Lily and Loaf!
17 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your comment. Great to hear you’ve had another positive experience with us.
It is an easy website to use
It is an easy website to use, I love the products.
21 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear you’re finding the website easy to use and that you love the products.
Pretty good quality
Pretty good just had run out of a couple of products which I really need. I've set an alert when you get them in stock again.
16 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Sorry a couple of the products you needed were out of stock, we know how frustrating that can be. Great to hear you’ve set up an alert, hopefully they’ll be back in stock very soon.
Orders to Lily and Loaf
On Friday I put my order in, then i received an email from
Lily and Loaf to say that they had processed my order, then a while later I received another email to say that my order was on its way. On Monday morning I received my
vitamins.
17 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear your order arrived so quickly and that everything went smoothly from start to finish.
Fast service and quality products
The website is easy to order from and my order arrived incredibly quickly! Well packaged but not over packaged. Quality products as always.
18 avril 2026
Avis spontané
Réponse de Lilyandloaf
Thank you, we really appreciate your kind words. Great to hear you found the website easy to use and that your order arrived quickly. Glad the packaging felt right for the products as well.
muy buen servicio al consumidor/very good customer service
aduanas querrian cobrarme 50% del coste de los productos, enseguida me devolvieron todo el dinero, me prometen reenviarlos y me dejaron pagar y sacar los antiguos solo pagando las tasas...servicio muy bueno, y supuestamente van a cambiar la empresa de envios..they reacted well, when my products were stopped in customs and customs wanted to charge over 50% of the cost of the products to let them through :( they automatically issued a refund and will be resending them to me again free of charge. i was able to pay the customs and get the products also eventually although it took time and documents - apparently they are changing their shipping company.
8 septembre 2025
Avis spontané
Réponse de Lilyandloaf
Thank you for sharing your experience. We’re sorry for the inconvenience at customs, but glad our team could act quickly with a refund and reshipment. It’s good to know you were also able to receive your original order in the end.
Stay away
Hi, it seems to be their first review, well it will prevent people from buying from them. It offered me 15% discount for the first order. Order amount was £293, 15% discount is £249, they charged £266, when I tried to argue they said its a correct amount (what????). The system refused to put discount through - said I am not eligible, although I put the right code. This order was very important, it took me 3 days going backwards and forwards with the emails and I missed the deadline as it was the present for important people. Keep away! I am going to complain to trading standards, I have all of the screenshots. They tried to convince me the price has increased before i placed the order despite me having the screenshot of the price. Ridiculous!
8 septembre 2025
Avis spontané
Réponse de Lilyandloaf
We are very sorry that the delay meant you missed giving your present when you had planned, and we completely understand how frustrating that must have been.
Just to be clear again, as we explained in our emails, the 15% 'First15' discount had already been applied to the total shown, which is why the figure did not reduce further. We also offered an alternative bundle of these items that would have saved you even more, and we are still happy to go over this with you. As a gesture of goodwill we would be glad to include a Lily & Loaf candle with your order if you would like to proceed.
For anyone else who would like to test the code for themselves, the First15 discount is available for all first-time customers at www.lilyandloaf.com.
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