Poor quality. Zipper is cheap and difficult to use. Bra was uncomfortable. I immediately asked for a refund and that’s when I fell down the hell hole that Lily Bras (Lily Miss) calls customer service.... Voir plus
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I hate that I had to give it a star it doesn’t even deserve that horrible product! My mom order a size 36D and I ordered 38C And they sent all one size Large the zipper was hard to zip up and the mi... Voir plus
I ordered 2 bras which were too small. They sent me 2 bigger ones,I didn't have to pay/return the first 2. The second package got stolen but they said they would send out another one. I accidentally... Voir plus
The return process seems to be set up to make it as difficult as possible to return so you will give up and just keep it and throw it away if it does not fit anything like it looks in the promotional... Voir plus
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TERRIBLE If I could give less I would
TERRIBLE If I could give less I would. The only good thing IS they arrived quickly. But they do not fit. The material is poor quality. Supossedly all 3 are the same size (the tags have the same size) but they are not. The web site is a scam. They have a Whatsapp number on the bag, but they are not even on Whatsapp.
Lily THIEF!!!
This company is the worst ever to do business with, first I did not want their merchandise, it was my mistake that I pressed purchase instead of EXIT!!! Then they send me two pieces that I did not want, could not use as it wasn't even my size, I sent it back to them and a few weeks later I get another delivery from this company, which I did not even open, just refused it and sent it back to them. All I wanted was my money back, a FULL REFUND as I DID NOT receive any service, any merchandise or do any type of business with them, yet still they REFUSE to RETURN MY MONIES to me, this company is MONEY HUNGRY, GREEDY and UNFAIR, they don't care about anybody else but taking your MONEY,
(((BUYER BEWARE)))!!!
I would give 0 stars if I could
I would give 0 stars if I could. I ordered two strapless bras from Fabulous One in mid April and paid $10 shipping. Credit Card statement identifies merchant as Lilybras in Denver, Colorado. Arrived almost 3 weeks later. Bras did not fit. The band was too large and the cups too small. The boning on the side was flimsy and offered no support at all. I contacted via return email from them confirming delivery. They offered no exchange and no refund although website says 100% satisfaction. They indicated that return or exchange would be complicated and expensive because it would be sent to Hong Kong ($75) even though it was shipped from someone named Margaret Warren in Indiana. They offered me 20% off my next order. I indicated that their website says local warehouse and I only paid $10 shipping before. When I questioned that they said they would offer a partial refund. I said I would be happy to return it to Indiana and expected a full refund. I finally said I would accept a partial refund if they provided it within the 5-7 day window they said. After a couple weeks I contacted them again because I had not received my refund. Gave me a baloney excuse of being busy. Waited another couple weeks - still no refund of any kind. I have contacted my credit card company to dispute the charges as this company is fraudulent in their business practices.
Do not buy
Cheaply made. Front closure don't stay closed. Bra popped open at work several times. Junk.
Very cheap
Very cheap, poorly made. Horrible material. Will never buy from this company again.
TOTAL SCAM
TOTAL SCAM. This co steals photos of sturdy well made bras and sends cheap poorly made bras of thin barely useable material not meant for bras. Seems to be a common ploy of the Chinese to steal design ideas of well-made designs and then reproduce them in horrible quality materials. If you ask for refund a Woman on the phone with Say you can keep the bra and get a 50% refund which is ridiculous and a total lie when you email Customerservice as they tell you to they said you have to pay for return postage to Hong Kong and then you’ll only get a 20% coupon to buy more of their junk products this crap are not even worth keeping.
Good luck trying to get a refund
Good luck trying to get a refund. They are a scam. They first try to negotiate the return and then they promise you will be partially refunded and they never do it. Endless emails back and forth with no results. Lesson learned… purchase made in USA. Order 49851
TERRIBLE!!!!
6 WEEKS FOR DELIVERY. NO CUSTOMER SERVICE. SIZING IS INACCURATE. THE PRODUCT IS VERY POOR QUALITY. CAN'T RETURN ITEMS DUE TO COST. WILL NEVER ORDER ONLINE AGAIN UNLESS I KNOW THE COMPANY.
SCAMMERS / NOT A USA COMPANY
I ordered these bras in March and have still not received in June. Company keeps claiming they are in route. Tried to dispute with my credit card company but because they claim they have shipped the CC company will not reinburse.
Company only says sorry and here is a coupon for future use.
TOTAL SCAM !!!!!
Do Not Buy
Do Not Buy!
Terrible customer service, only option to return is to ship to Hong Kong. Offered a coupon to purchase more of product., either way additional expense. The bras are cheap material, provide no support and the front clasps are not functional and do not stay closed. Not at all as advertised, this is a scam. Save your money.
Do Not Trust the Company
Do not trust this company. The website claims to have a 30 day return policy and hassle free returns. That is a complete lie. Lily Bras only has drop shipping in the U.S. If you want a full refund, you have to pay to ship the product back to CHINA! I was told to keep the bras and I would be given about 50% of my money back. Not only that it took 2 months for them to be delivered. I don't want the bras - they are junk! I'm probably going to have to throw them out because I don't think the thrift store will take them. Lily Bra's statements about returns are a complete fraud.
Save your money. Do not buy Lily Bras.
Shoddy merchandise!
Shoddy merchandise!
I received my order today after waiting 26 days. I was very apprehensive about what the product would be like after: 1. Learning the bras were made in China. 2. Reading the reviews by other dissatisfied customers. I ordered 36 DD bras and recieved "XL" bras that would only fit an A cup and a 52 band. The lace cups were pretty but the 1 piece band and straps were so stretchy they could not support a DD even if the size were correct.
This company needs to be barred from…
This company needs to be barred from selling. What you buy is not what you get. Sizes are totally off. Their return policy ends up costing you almost the price you paid for them.
Stay away. They are very deceptive in that you don’t realize you are buying crap from China until after the fact! And their terms are down right ridiculous. Buyer beware
Do not buy from them
I ordered 2 sets of bras in the same size and received 2 different sizes. Even though this is their mistake I have been given the runaround for months, told I would have to return at my expense to China, finally promised a 50% refund which months later has not been given. Do not recommend this company.
Horrible customer service for returnsThe return policy is pretty much…
The return policy is pretty much non-existdnt unless you want to pay more for shipping than the product is worth. This policy is not clear at the time of purchase. When making inquiries I received several very vague responses and the offer of a discount on future purchases, before being told the cost of shipping to Hong Kong is my expense, even though it was shipped to me from Indiana. In addition to items being sized incorrectly they are not well made.
Do Not recommend
There is no support in the bra and the straps are not adjustable so they fall off the should. I contacted them to return product and they told me it would be very expensive to mail them back. Package took a month to arrive
Lily Bras Return Policy is a Lie - NO REFUNDS
Do not trust this company. The website claims to have a 30 day return policy and hassle free returns. That is a complete lie. Lily Bras only has drop shipping in the U.S. If you want a full refund, you have to pay to ship the product back to CHINA! I was told to keep the bras and I would be given about 50% of my money back. It has been weeks and I haven't received any refund on my credit card. And I don't want the bras - they are junk! I'm probably going to have to throw them out because I don't think the thrift store will take them. Lily Bra's statements about returns are a complete fraud.
Save your money and take yourself out to lunch. Do not buy Lily Bras.
unreturnable cheaply made product
The cups (even though they are the correct size) are not shaped properly to cover the bust area. The straps are not adjustable and do not stay on the shoulder as they should. In short, the bras are cheaply constructed and I wanted to return them. Unfortunately, the warehouse is in Hong Kong and the return cost is prohibitively expensive. Their Returns and Exchanges policy gives no indication of this issue, and in fact claims "No hassle returns" which is an outright fabrication.
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