I’m always satisfied whenever I buy from this company and you will be too Quality products, reasonably priced and a very fast delivery. Look no further for your Christmas chocolate gifts Goods are... Voir plus
L'entreprise a répondu
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I have now bought many boxes of chocolates from Lindt, as they are so nice to give to my friends & relatives for various occasions! Occasionally I even “treat” myself to trying a new flavour Lindor... Voir plus
L'entreprise a répondu
The chocolate tastes very nice, the only thing is that I dont understand why many companys they have put in the ingridients SOYA VANILLA. THATS THE ONLY reason why i will never buy this chocolat... Voir plus
Chocolate bar was the gold standard of fruit and nut. Sakura and Popcorn were loved. Reaction to cinnamon roll flavour lindor was mixed. Loved all the usual flavours: Straciatella, shortbread, coconut... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
Coordonnées de contact
London, Royaume-Uni
- lindt.co.uk
4,3
Excellent
7 k avis
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Absoultely amazing
17 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Lindt Chocolate UK
We're delighted to hear that your order arrived in excellent condition and that you were pleased with the delivery. Thank you for your feedback!
Everything!
16 septembre 2026
Fantastic service
Fantastic service, order arrived on time and well packaged, chocolate can be delicate but it arrived perfectly.
16 septembre 2026
Réponse de Lindt Chocolate UK
We are so pleased to hear that your order arrived perfectly and on time, especially since chocolate can be delicate. Thank you for your kind words about our service!
As described and good packaging keeps…
As described and good packaging keeps all intact. Only problem is I can never get a clear answer about palm oil and sugar is used .
16 septembre 2026
Réponse de Lindt Chocolate UK
We are happy to hear that your order arrived safely. Thank you for the five stars. We hear your concerns about ingredients and will work to improve our clarity.
Réponse de Lindt Chocolate UK
Thank you so much for your loyal support and for sharing such wonderful feedback about your experience with us. We are truly delighted to hear that you consistently receive excellent care and consider us your favorite place to shop.
Short dates on lindor boxes..disappointing
I recently placed my first order from lindt of two 'make your own chocolate box' sets, which was 10 x 200g Lindor boxes. I had intended to use this as xmas gifts. The delivered goods contained three boxes that had dates too short to use for xmas. Far shorter dates than on boxes in the shops. As you can imagine I was disappointed, and emailed customer services pointing this out and that there is no warning on the website. I sent photos of the boxes. Their solution is for me to return the boxes at my own postage cost for a refund. That to me is not worth doing and not a satisfactory resolution. Moral of the story seems do not order online.
18 septembre 2026
The chocolates are excellent but the…
The chocolates are excellent but the recipient didn’t know who they were from as you don’t provide to say who it is from or why( birthday )
18 septembre 2026
Réponse de Lindt Chocolate UK
Thank you for your feedback. We are glad the treats were enjoyed, and we will update our gifting options to ensure sender names and notes are included.
The chocolates arrived OK
The chocolates arrived OK, but the courier used gave no tracking information, and the parcel was left overnight, on my doorstep. May I suggest using a more efficient courier?
17 septembre 2026
Réponse de Lindt Chocolate UK
We are glad you enjoyed the chocolates. We appreciate your feedback regarding the delivery process and the lack of updates. We are reviewing our courier options to ensure safer, more reliable service.
Good to put a ‘bundle’ of flavours…
Good to put a ‘bundle’ of flavours together, including hard-to-get flavours like cherry blossom. Good to get milk/white Lindors, my brother’s favourites.
15 septembre 2026
Réponse de Lindt Chocolate UK
We are thrilled to hear that you enjoyed building your selection of chocolates and finding unique varieties. It is wonderful that you were able to include your brother's preferred milk and white treats as well. Thank you so much for sharing your positive experience with us!
Réponse de Lindt Chocolate UK
Thank you for your fantastic five-star review. We are delighted to hear that your order reached you promptly and in perfect condition.
Never received item and never got back…
Never received item and never got back to me even though I emailed the company three times not reliable would not use again
17 septembre 2026
Can never resist a visit!
Huge fan - and so are family and friends!
Can never resist stopping by at the Lindt shop when I pass York designer outlet.
Pick and mix for me, my dad, and friends - flavours not available elsewhere!
Made a few online orders, which were delivered very punctually - though was surprised that on my last order they had run out of the strawberry and cream.
Wonderful chocs, and is a very enjoyable drain on my finance!
18 septembre 2026
Réponse de Lindt Chocolate UK
We are glad you enjoyed your experience with our wide selection of sweet treats for your loved ones. We appreciate your kind words about our prompt delivery services and your visits to our physical store. We regret that your preferred flavour was unavailable during your most recent digital purchase. Our team is constantly monitoring stock levels to ensure all popular options remain accessible for your future purchases. Thank you for sharing your thoughtful feedback with us today.
Easy to order and delivered within…
Easy to order and delivered within alloted time scale. Ver happy
18 septembre 2026
Réponse de Lindt Chocolate UK
We're so pleased to hear that you found the purchase process smooth and that your items arrived right on schedule! It is wonderful to know how satisfied you are with your experience. Thank you for your feedback!
Havent received my order
Havent received my order, Royal said they delivered so im guessing they left it on my doorstep, tried to sort it out with lindt and they are just saying it was delivered but i dont have it im so upset i spent over £60 genuinely losing sleep over this its stressing me out so much
18 septembre 2026
Réponse de Lindt Chocolate UK
Thank you for sharing your positive feedback with us. We are delighted to hear that you loved our sweet treats and were happy with the prompt arrival of your order.
I do enjoy lindt chocolate but i think…
I do enjoy lindt chocolate but i think it is getting very expensive for what you get don't buy it as much now only as a treat sorry
17 septembre 2026
Réponse de Lindt Chocolate UK
We are glad you enjoyed the taste of our chocolate. We acknowledge your concerns regarding our current pricing and appreciate your feedback as we review it.
Lovely products
Lovely products, easy to navigate site and order. Would be nice to be able to put who the gidt is from , as no where on site to do this
17 septembre 2026
Réponse de Lindt Chocolate UK
Thank you so much for the wonderful five-star review. We are delighted to hear that you loved our products and found our website simple to navigate during the checkout process. We also really appreciate your helpful feedback regarding adding a note to identify the sender for presents, and we will certainly share this suggestion with our team to help improve our service in the future.
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