Lionandfoxremovals Avis 42

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had the absolute best experience with Lion & Fox Removals. Issac, Scott and Jamie were friendly, professional and genuinely amazing at their jobs. They made what could have been a stressful mo... Voir plus

Noté 5 sur 5 étoiles

Fast, efficient, friendly, competitive. I received a first class service from start of process to delivery of furniture. All queries dealt with immediately. Nothing was too much trouble and no ques... Voir plus

Noté 5 sur 5 étoiles

Really great service from Zach and his team from start to finish. Great reasonable price, supplied me with a never ending amount of boxes, they worked tirelessly despite awful weather conditions and... Voir plus

Noté 5 sur 5 étoiles

Exceptional service! We had the pleasure of Zach, Leon, Jake and Isaac carrying out our house move. From the start, everything was crystal clear in terms of what would happen each day, pricing... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage

Écrit par l'entreprise

We offer a bespoke removals service tailored to your requirements, including planning, packing, storage and transport. We undertake removals of all kinds and sizes – from helping you to move around the corner to managing your move around the world, or moving your office, factory or warehouse, as well as short or long term storage solutions . We will provide you with professional, helpful advice and guide you step by step through what can be a worrying time. Moving home is rated as one of the most stressful events to go through, so choosing the right removal company is a very important consideration.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Outstanding service from Issac, Scott & Jamie

I had the absolute best experience with Lion & Fox Removals. Issac, Scott and Jamie were friendly, professional and genuinely amazing at their jobs. They made what could have been a stressful moving day feel easy and completely under control.

They went above and beyond at every stage — putting together flat‑pack furniture, storing items safely in my loft, and tackling an awkward sofa that most people would have given up on. Not these three. They problem‑solved, kept going, and got it upstairs with a smile and great humour throughout.

Their attitude, care and work ethic are exceptional. I wouldn’t use anyone else now. They turned a big job into a brilliant experience, and I’m genuinely grateful for how hard they worked.

If you’re looking for a team who go the extra mile and make moving day feel effortless, this is the company you want.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Removal experience

Fast, efficient, friendly, competitive. I received a first class service from start of process to delivery of furniture. All queries dealt with immediately. Nothing was too much trouble and no question was unanswered. Great care taken with all my possessions.

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointed after a promising start

Zach and his team were recommended to us by our Estate Agent. Zach visited and quoted a fair price with removal planned over 2 days. On the loading day the team were helpful although rain storms caused delays in the process. Zach's plan was for unloading and returning on the second day to complete the removal process. Unfortunately an issue in completion elsewhere in the chain resulted in a 24 hour delay to completion but Zach's team placed the full removal vans into a secure yard ready for the next day. The following day we completed at midday and the atmosphere was very different. Shoddy unloading to speed things up and several damaged items of furniture. Zach and Ness both said they would handle the claim but we have not heard anything since. At the end of the day I was presented with a supplemental invoice that was 2/3 of the original invoice for the delay. Due to banking online daily limit I paid the main invoice but held over the supplemental invoice to the coming day. The following morning I had a message from the buyer of my house to advise that there was still a substantial amount of my contents left at our old house. The new owner said that the removal van that went back was too small for the job and the removal guys said that they would return again. We then spent 4 hours clearing the remainder ourselves. Given the damage to furniture and some caustic substance left in the van from a previous hire the end result was very disappointing. I would advise extreme caution with this removal company.

15 mai 2026
Avis spontané
Logo de Lionandfoxremovals

Réponse de Lionandfoxremovals

Hi Paul,

We are extremely disappointed by this review, as it contains a number of serious inaccuracies and completely omits the significant effort our team went to in order to complete your move under very difficult circumstances.

To be completely clear, when our team arrived on loading day — after packing services had been declined — approximately 75% of the property was still unpacked. Despite this, we did not walk away from the job or leave you stranded. Instead, we supplied additional packing materials at our own cost, stepped in to assist with packing extensively, and our team remained on site until 8pm to get the move loaded. None of this additional packing work was charged for, despite being well outside the agreed scope of works.

Your completion then failed the following day, meaning we had to securely store your belongings overnight, and defer other booked business to avoid abandoning your move. We could quite reasonably have unloaded your belongings into storage and required you to arrange the second part of the move separately, as the original booking covered two contracted days only. Instead, we prioritised helping you complete the move.

On unloading day (second attempt), keys were not received until around 2pm. The new property was also a substantial downsizing from the original property, and repeated changes were made regarding where furniture and belongings were to be placed, resulting in our team moving some items multiple times.

The additional invoice related to the failed completion, extra day, additional labour, fuel, materials etc. This was explained clearly at the time. You advised that payment would be made the following morning due to banking limits. However, despite multiple calls and attempts to contact you throughout the next day, no communication was received until later, when the issue of remaining contents at the old property was raised.

At no stage were we intentionally avoiding responsibility for concerns raised. Had communication been returned when we attempted contact, the remaining items issue could have been resolved immediately. Instead, this has now been presented publicly in a way that ignores the reality of what occurred and the considerable goodwill shown throughout the move.

The claim that belongings were “left behind” at the old property is also misleading. The only reason items remained was because the property was still overwhelmingly unpacked on loading day, despite packing services having been declined beforehand. Our team worked late into the evening assisting with packing and loading in order to recover the situation, but it was simply not possible to complete everything within the original schedule given the condition the property was presented in.

We fully stand by the effort, professionalism, and patience shown by our team during what was an exceptionally difficult move made far more complicated by circumstances outside of our control.

Kind regards
Zac

Noté 5 sur 5 étoiles

Fantastically efficient and helpful!

Zac was excellent and the two removal people, Miles and Mike were really professional, very helpful and went above and beyond to get my belongings out of my 2 bedroom flat and into the storage facility in a different town efficiently. I will definitely be using Lion and Fox Removals again for the 2nd stage of my move.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic !

Fantastic ! 100% recommend Lion and Fox.

From quote to moving in to our new property the team lead by Zach were friendly, professional and couldn't do enough to help us and at the same time they were very careful And conscientious with all our boxes and fragile items.

Such a lovely hardworking team

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Service!

Exceptional service! We had the pleasure of Zach, Leon, Jake and Isaac carrying out our house move.

From the start, everything was crystal clear in terms of what would happen each day, pricing and timelines. Zach was easy to reach whenever I had questions. We also added storage to our package which was extremely reasonable with clear instructions on how to access our belongings at any time. They moved all our items with extreme care and confirmed where things were to be placed in our new home.

All the guys were so professional yet so friendly and cheerful, they made moving so easy and smooth - even my kids felt like it was an adventure!

A huge thank you to everyone, I would highly recommend Lion and Fox Removals - amazing experience.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Zac and his team arrived on time and…

Zac and his team arrived on time and put protective mats on the floor & stairs as it was raining. They worked like a well oiled machine, loading the lorries in two hours. Once we got the key to our new property they then proceeded to unload just as efficiently. Zac made sure we were happy before they left, all of the team were polite and helpful. Highly recommended.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic team and a first class service.

Zac and his team worked tirelessly over three days to pack, load and deliver to the new property. They definitely went the extra mile to put boxes in the correct rooms and re-assemble furniture. Everything was packed with care and attention to detail.
They are also a really fun bunch to be around, which made a stressful time so much easier.
I would strongly recommend them!

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very positive experience

We had a very positive experience from Zac, Ness and the rest of the team. Zac came to the house to do the quote and he was very friendly and efficient. Zac kept in contact with me after the quote was sent through without being pushy like some of the other companies we had dealt with. The team arrived promptly, took really good care of our things and we're packed up within a few hours. They worked in tandem with our cleaners to make sure no one was having to redo anything. All communication with the everyone was fantastic throughout and we would highly recommend them to anyone looking to move house.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Zac and the team were incredible for…

Zac and the team were incredible for our move, very knowledgable and careful with our property. They dealt with an unexpected blizzard without an issue, and were polite and respectful throughout. Would thoroughly recommend.

19 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really great service from Zach and his…

Really great service from Zach and his team from start to finish. Great reasonable price, supplied me with a never ending amount of boxes, they worked tirelessly despite awful weather conditions and he even came back at the weekend to assemble some furniture, absolutely spot and and a genuinely nice, hard working young man. Have already recommended him to a friend and I'd use them again without doubt. Although I hope to never move again! :)
Use them, you won't be disappointed.

31 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Zach the team at Lion and Fox

Zach and all the team at Lion and Fox were fantastic from start to finish.
There was a long delay getting the keys for the new house, which meant unloading in the dark. The guys did it good humour and professionalism.
We highly recommend this company

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful wonderful wonderful

Wonderful wonderful wonderful. Zach and his were recommended to me. He was very professional in his approach. He turned up on time to undertake an assessment of our moving needs. The quote was sent same day, he organised two fantastic packing ladies the day before. On the day the removal team arrived at 8am and packed up our 5 bedroom house by midday. They were all super polite, friendly and helpful.

We arrived at my new house at 1pm and they helped the removal team on site who are seller was suing as they couldn’t get a sofa outof the house and spent 45 minutes dealing with this.

By 5pm we were they were finished, more than happy to plumb the washing machine in and move beds around the house.

Well done Zach and team, a brilliant experience from start to finish

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Long distance move

Zac & his colleague arrived promptly to load the van the day before our move. They were polite & efficient.
Our move was long distance & we were kept updated on their arrival time.
When they arrived they once again were efficient at unloading our things. They asked & listened as to where items were to go.
I would highly recommend their professional & efficient service.
Emma

6 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Moving Day

Zach and his team were professional, reassuring and knowledgeable right from the outset. They were recommended to me by Bridges' Sales Progressor and they lived up to their reputation for reliability. My move was conducted in double-quick time and apart from my washing machine getting stuck and my old telly dying in transit, largely due to the shock of moving, I think, all went very very well. I would recommend them to others, without a moment's hesitation.

22 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Moving Review

Had a wonderful moving experience with Lion and Fox removals.

Having had to find a removals company last minute they were fairly priced and extremely efficient. On the day we had a team of 3 (Ness, Leon and Alfie) who were quick and efficient. Would highly recommend.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely everything we wanted

Absolutely everything we wanted. Polite, punctual, efficient they simply got on with the job as true professionals. They asked when unsure and took special care over delicate or more important items. Cameron the team lead was excellent and all in all they did a fantastic job. Especially dismantling & then re-assembling the bed and wardrobe! Genuinely couldn't fault them.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy stress free move

Can’t thank Zach and team enough for making our move as stressful as free as possible. From packing up the house the day before to getting us in the next day. They were quick and efficient and a genuinely nice bunch of people. Can’t recommend them enough

14 août 2025
Avis spontané

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