Quite frankly the worst clothing I’ve received from a company. And I’ve bought clothes off Temu and similar!!! Customer service is non existent They will refuse refunds Item looks not... Voir plus
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SCAM, DO NOT BUY. Brought 2 jackets from this website, they took WEEKS to arrive. Finally arrived and the quality was awful, completely different colour and thin material. Refusing to refund me eve... Voir plus
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DO NOT ORDER FROM THIS COMPANY! They are scammers. The products are of horrible quality—cheap, flimsy, and nothing like what they advertise. To make matters worse, returning the items is next to... Voir plus
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I ordered a fleece in December and they never even shipped it! I eventually got a full refund.
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1,4
Mauvais
38 avis
N'a pas répondu aux avis négatifs
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Ze zeggen dat het van Amsterdam is…
Ze zeggen dat het van Amsterdam is…. Maar alles wordt verzonden via yunexpress. Dat is Chinees! Grote leugen!! Valse solden op hub website!! Dit is Chinese brol. Nooit koop ik daar nog.
17 mars 2026
Avis spontané
If I could give a minus I would…
If I could give a minus I would absolutely discussed with the service no reply’s to email products rubbish don’t buy them
11 décembre 2025
Avis spontané
DO NOT BUY
I should have trusted my gut to know that the two dresses I bought would be disasters from this company. DO NOT buy anything from this company. All of the other one-star reviews are accurate. I paid for two dresses, but neither of them resembled the images they provided. The dresses were poorly made, with thin fabric, subpar construction, and an awful fit, making them an embarrassment to the fashion industry.
5 juin 2025
Avis spontané
BUYER BEWARE
BUYER BEWARE:
The “Hassle-Free” return statement is a LIE.
They will only offer you a 30%-50% at best even with tags in perfect condition, and will lie to you and say it’s “because it’s a special promotional price” even if it’s only a $1 difference between what you paid and the usual listed price.
This is a very bad way to do business and I predict they will be out of business in two years if they continue their fukakta business practices.
I’m usually not wrong about these things.
The dress does not fit me so now I have to try and sell it on EBay or Poshmark. 🤦🏻♀️
Lame.
7 mai 2025
Avis spontané
Read the return policy!
I purchased two dresses during a promo. They were around $80. I ordered a small, because I normally wear a size 4. It took a really long time for them to arrive, but I kind of expected that… Once they did, the fabric was very flimsy and they seemed extremely vanity sized. They were huge on me! Admittedly, I did not read the return policy before I made my purchase, which is why I’m writing this review. Read the return policy! They were kind enough to give me 30% of my purchase price back, but they are not accepting physical returns at this time. I would not purchase again.
9 avril 2025
Avis spontané
**SCAMMERS!!** Do NOT buy from this company!!
If I could give 0 stars I would!! I placed an order with this company on the 22/12/2024 and have still not received my items. I have reached out and received an apology email and advised my items would be sent but still nothing. After months of waiting I finally got fed up and asked for a refund as it was clear my items weren’t going to arrive and they again advised I would receive this but once again nothing. I have sent multiple emails requesting an update as to when I will receive my refund with no reply. Absolute joke of a company they are only out to scam you. DO NOT purchase items from them as they will take your money and provide you with nothing!! I have all emails as proof.
10 avril 2025
Avis spontané
Deserves a zero star
Deserves a zero star. Worst company ever. Messed up orders. Did not receive my parcel since December. Gave false promises and now magically the address and website cannot be found. Disgraceful
19 décembre 2024
Avis spontané
Avoid
Ordered back in December, I still haven't received my package and no updates.
Asked for a refund and now the email address is magically not found.
Scam. Lost £80 now.
5 décembre 2024
Avis spontané
Awful company
Awful company. Despite chasing countless times to receive a replacement following a defective product, it never arrived. I was promised a percentage off which was laughable and then when I rejected this, I was promised a replacement. I was then asked to leave a positive review. I said I’d do this once the replacement arrives…. It never did! Hence another truthful review.
21 mars 2025
Avis spontané
Réponse : Liora London
Hi Kris,
Thank you for your feedback. I’m really sorry to hear that the replacement has not arrived yet this is definitely not the experience we aim to provide at Liora London. I truly apologize for the inconvenience.
Please reach out to me directly at support@liora-london.com, and I’ll do my best to assist you and resolve the issue as quickly as possible.
Very bad quality products with false…
Very bad quality products with false advertisements. Awful customer service. Do not buy from here.
28 février 2025
Avis spontané
Réponse : Liora London
Hi Kira,
Thank you for your feedback, and I’m really sorry to hear that the products didn’t meet your expectations. At Liora London, we pride ourselves on quality, and it’s disheartening to know we didn’t deliver that experience for you. I also apologize if our customer service wasn’t available in the right way.
I genuinely want to make things right for you, so please reach out to me at support@liora-london.com, and I’ll do my best to assist you and resolve the issue as quickly as possible.
Do not order from here it is a scam…
If I could give 0 stars I would. Do not order from here it is a scam placed an order before Christmas and still received nothing have tried contacting them and keeping telling me it’s on it way! Have now contacted my bank to get my money back. Will never recommend or order from here.
30 décembre 2024
Avis spontané
Réponse : Liora London
Hi Allana,
Thank you for your feedback, and I am truly sorry that we did not meet your expectations. I completely understand your frustration, and I sincerely apologize if you felt that we were not being transparent. I assure you, it was never our intention to cause any inconvenience or frustration.
The estimated delivery time for our orders is usually 5 to 14 days, but I understand that sometimes delays can occur due to factors outside of our control. I want to make things right and improve your experience.
Please feel free to contact us at support@liora-london.com, and I’ll do my best to assist you and resolve the issue as soon as possible.
I would give 0 stars if possible
I would give 0 stars if possible. Complete scam. 2 months since ordering and still no item, tracking doesn’t even show as dispatched but customer services keep saying it will arrive “soon”. When asked for a date they just avoid the question and repeat that it will be there soon. I have since got my credit card involved as based on the other reviews I have no faith I will receive my order. AVOID AVOID AVOID
18 février 2025
Avis spontané
Réponse : Liora London
Hi Alex,
Thank you for your valuable feedback. I completely understand your frustration, and I sincerely apologize for any inconvenience caused by the delay.
At Liora London, we are committed to shipping all orders within 24 to 48 hours after purchase confirmation. Once shipped, delivery typically takes 5-14 business days. However, delivery times may vary due to factors such as weather conditions, peak demand periods, or customs procedures.
I want to assure you that it was never our intention to avoid your question, and if you felt that way, I am truly sorry. Your experience is very important to us, and we are here to assist you in any way we can.
Please reach out to us at support@liora-london.com. We are dedicated to making your experience better.
Terrible company.
Terrible company.
Poor quality clothing
Customer service is awful, the worst I have experienced.
3 months after ordering I am still awaiting a refund for a faulty item.
Stay well away.
8 février 2025
Avis spontané
Réponse : Liora London
Hi Krista,
Thank you for your feedback. We sincerely apologize that our product did not meet your expectations. This is not the level of service we aim to provide at Liora London. Our products are known for their exceptional quality, and we deeply regret that we fell short in this instance.
Our customers are our top priority, and we strive to offer the best experience possible. We have a dedicated customer service team available around the clock, and we are truly sorry if you feel that you weren't assisted properly.
We would love the opportunity to make things right. Please reach out to us at support@Liora-London.com, and we will be happy to resolve this for you.
SCAM
This is a massive scam. Do not buy from them. They will take your money and never deliver anything.
4 janvier 2025
Avis spontané
Réponse : Liora London
Hi Elina,
Thank you for bringing this to our attention. First, I would like to sincerely apologize for any inconvenience caused. I completely understand your frustration and appreciate your patience. Upon reviewing your order from January 4th, I can confirm that Liora London strives to ship all orders within 24 to 48 hours after purchase confirmation. Typically, deliveries should arrive within 5-14 business days, though times may vary due to factors such as weather conditions, peak demand, or customs processes.
Please rest assured that we are not a scam; our customers are our top priority. I kindly ask that you reach out to us at support@Liora-london.com so we can resolve this issue promptly. I’m confident your package is on its way, and I am committed to ensuring everything is right for you.
Didn’t receive my order
I ordered a fleece in December and they never even shipped it! I eventually got a full refund.
31 décembre 2024
Avis spontané
Réponse : Liora London
Hi Carly,
I want to sincerely apologize for the experience you had with Liora London. Our customers are our number one priority, and we deeply regret that we fell short of meeting your expectations.
At Liora London, we strive to provide fast and reliable shipping, with all orders typically arriving within 5-14 business days. However, I understand that delivery times can be affected by various factors, such as weather conditions, peak demand periods, and customs procedures, which can sometimes lead to delays. Please know that we are constantly working to improve this process.
Regarding your refund request, I want to assure you that we are always here to assist you, and we certainly never intend to ignore any of your concerns. We have processed your refund from our side, and I’m truly sorry if it seemed like we hadn’t addressed it appropriately. This is certainly not the level of service we aim to provide, and we are committed to making sure your experience with us is better moving forward.
Please know that I’m always here to assist you and ensure your experience is better next time. We’re dedicated to delivering products and services that delight our customers, and I would greatly appreciate the opportunity to make things right.
For any further assistance, feel free to reach out at support@liora-london.
Fake business
Fake business. Do not use. Took my money and still not received product. It has been over a month now
27 décembre 2024
Avis spontané
Réponse : Liora London
Hi Emma,
I sincerely apologize for the delay in your order, and I completely understand how frustrating and disappointing this must be for you. Your experience is important to us, and it's disheartening to know that we haven’t met your expectations at Liora London.
We strive to have all orders delivered within 5-14 business days, but unfortunately, sometimes factors like adverse weather and increased order volumes can lead to unforeseen delays. Please know that we are committed to providing you with fast and reliable shipping, and we're actively working to improve our processes to prevent this from happening in the future.
If you have any questions or need assistance regarding your order or our shipping policy, please don’t hesitate to reach out to our customer service team at support@liora-london.com. We genuinely want to help and will respond to your inquiries as quickly as possible. Thank you for your understanding and for your patience during this time.
Quite frankly the worst clothing company Ive been to
Quite frankly the worst clothing I’ve received from a company. And I’ve bought clothes off Temu and similar!!!
Customer service is non existent
They will refuse refunds
Item looks nothing like it should, loose stitching, poor materials, odd dimensions.
Item arrived late despite delivery claims. Comes direct from china
Told us to donate the coat to china instead of refunding.
Stay far away.
7 décembre 2024
Avis spontané
Réponse : Liora London
Hi there,
I sincerely apologize for the experience you’ve had with us. It’s clear we did not meet the high standards of service we strive for, and I regret any frustration this has caused you. The high volume of orders impacted our response time, and this is not the level of service you deserve.
At Liora London, our customers are our top priority, and we are actively working to enhance our customer service. I truly apologize if it felt like we were reluctant to process your refund; that was never our intention. We are committed to resolving any issues as quickly as possible.
While we aim to provide an excellent experience, I must note that we cannot always guarantee our products and services will meet your expectations, and issues may arise that we cannot address immediately. Additionally, since our products are shipped directly from our supplier in China, certain factors can affect delivery times and overall service.
I would greatly appreciate the opportunity to show you the level of service we are truly dedicated to providing. Your feedback is important to us, and I am committed to improving our service moving forward. Please know that I am here to assist you and ensure your future experiences with us exceed your expectations.
If you need further assistance, please feel free to reach out to me at support@liora-london.com. We truly value you as a customer and are here to help in any way we can.
Awful products
Awful products, awful customer service.
If you need to return their crap products then you need to return to Asia which will cost more than it’s worth to get a refund.
The products I bought was honestly dreadful.
Didn’t look like the photos, toke 3 weeks longer than expected to turn up and was a total waste of money.
18 décembre 2024
Avis spontané
Réponse : Liora London
Hi Kieron,
Thank you for sharing your feedback, and I sincerely apologize for any inconvenience you experienced with us. To meet the high demand, we operate multiple fulfillment centers, but we are committed to maintaining the highest standards of quality. We strive to maintain complete transparency by showcasing clear and accurate images on our website. I sincerely apologize if we did not meet your expectations in this regard.
I see that your order was placed on January 3rd, and as outlined in our shipping policy, delivery typically takes 5–14 business days. We also provide free shipping for our customers’ convenience.
I’m sorry to hear that you’re not satisfied with the quality of the product. Your satisfaction is our top priority, and we’d love the opportunity to make things right. Please reach out to us at support@liora-london.com with your order details, and we will prioritize resolving this for you.
If I could give zero stars I would
If I could give zero stars I would! Appalling company. Over 4 weeks since placing an order and not even so much as a shipping update! They had the cheek to offer a 20% discount for their website as way of compensation, like I’d ever buy from them again! Still not item and just constant excuses of ‘once it’s shipped they can’t cancel or do anything about’ but they still couldn’t provide me any tracking details.
Don’t bother wasting your time or money. It was only after threatening them with trading standards did I get the offer of a refund but by this point I already raised a claim back through my bank.
Thieves is what they are at this company.
18 janvier 2025
Avis spontané
Réponse : Liora London
Hi Jessica,
Thank you for taking the time to share your experience with us. I’m genuinely sorry to hear about the inconvenience you’ve faced; it’s certainly not the experience I want for my customers.
I collaborate with multiple fulfillment centers to ensure that orders are processed as quickly as possible. I strive to ship all orders within 24 to 48 hours after purchase confirmation, and typically, they arrive within 5-14 business days. However, unexpected factors like weather, busy periods, or customs delays can sometimes influence delivery times, and I sincerely apologize if you’ve experienced any of those issues.
I truly regret the frustration this situation has caused you. Please know that I am here to assist you and will do everything possible to help improve your experience. Your satisfaction means everything to us.
If you need any further assistance, please feel free to reach out at support@liora-london.com.
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