ListenClear Avis 

639
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Wish I’d never bought these- just went to COSTCO for a free (if you’re a member) VERY comprehensive hearing test and evaluation. I can literally hear TWICE as well with my new ones as these generic L... Voir plus

Noté 2 sur 5 étoiles

I purchased a pair of LISENCLEAR hearing devices on 10/26/2017 due to continued calls- ORD- 000181695 from 300 Bull St. Ste 200 Savannah GA 31401- I am NOT happy or satisfied with these devices as the... Voir plus

Noté 5 sur 5 étoiles

AMAZING customer service...... the hearing aids are wonderful! I hear birds singing and actually heard my dog walking down the hallway...... I can sit in my office and hear the dryer buzz the end of... Voir plus

Noté 5 sur 5 étoiles

It is so wonderful to hear again especially @ church when our wonderful soloist sing! I could not afford $5,000-8,000 that local providers were charging! My provider only allowed us to go to 1 pro... Voir plus

À propos de l'entreprise

  1. Magasin d'appareils auditifs
  2. aussi dans
  3. Pharmacie

Informations provenant de diverses sources externes

ListenClear is dedicated to bringing customers high-quality, FDA-registered hearing aids at a fraction of the price of major and local retailers. Our team helps callers find a solution to their hearing loss without visiting a doctor’s office or leaving their home. Years of audiology and sound engineering experience have helped us create several products to meet our clients’ different needs and we design the results in our Tulsa, OK location. Are you ready to hear again? We would love to help you as well.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

639 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,6

Tous les avis

(639)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The aides are working just fine

The aides are working just fine, but. However, at the behest of the rep I opted to get both the right and the left even though I am only deaf on the right. They promised to send me a replacement arm for the right aid the would allow me to use it in the left ear as a back up. Sounded great, however I have yet to receive the additional part with which to do that. I cannot refer the service for this reason.

29 mai 2019
Avis spontané
Logo de ListenClear

Réponse de ListenClear

Ms. Stroupe- We see that you've since been in contact with our Customer Service department about your issue. If you do not receive the wire in two weeks, please call us again at 888-320-0424. Thank you!

Noté 3 sur 5 étoiles

Im on the bubble so far

Im on the bubble so far. I have only had mine a week but They only seem to amplify sound. Everything sounds very, very, robotic or like someone is talking to me through a megaphone. The service people have been great so far. I listened with one of my dads hearing aids today he got from somewhere else. The sound quality was much better and natural sounding. Im going to give them another week and see if they adjust any better. You cant beat the price. But I dont want to be paying for 24 months and still hear like a robot.

21 avril 2019
Avis spontané
Logo de ListenClear

Réponse de ListenClear

Mr. Miller- We're sorry you're having an issue with the hearing aids. We're able to program the units to your hearing test or specifications. This is a free service and we pay for shipping both ways. If you'd like us to do this, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help. Thank you.

Noté 5 sur 5 étoiles

Hey - I can HEAR you, I'm right here!

Honestly, this company is totally customer oriented. The reason I contacted them in the first place is because a friend of mine had purchased hearing aids from them and told me about it.

I liked the fact that the aids were affordable and my friend was pleased with her purchase and most important, she could now hear me when we were having a conversation.

HOWEVER, I couldn't hear her (I took a lip reading class when I was in 3rd grade, but it didn't help now).

So I took advantage of their program which allowed me to pay in installments and I'm a happy camper I tell you.

These people are available as far as I know, 24/7 as I've called them at all hours of the day (or nights) - mostly to order extra batteries - and their Customer Support Department people are always available and so extremely helpful.

If you're having problem hearing, I can assure you that this is the company you want to contact. Although I have had no problems with my hearing aids purchased from Listen Clear, (and neither has my friend who originally told me about Listen Clear) their policy, as I understand it, is there if a problem, they'll make it right.

For once in my life I made the right decision. You could ask my ex-husbands but they're all dead now so you'll have to take my word for it.

17 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

ListenClear is a great company

ListenClear is a great company with a great product! Everyone was helpful, patient and honest from the very first phone call, through questions and concerns we had months later. Every issue that my 94 year old mom has had, has been dealt with quickly and easily to wverone’s Satisfaction. I highly recommend this company and their product!

15 avril 2019
Avis spontané
Noté 4 sur 5 étoiles

Initial service was prompt and…

Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?

12 avril 2019
Avis spontané
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Réponse de ListenClear

Mr. Jose, Thank you for your review. If you need any help, you can contact us at support@listenclear.com or over the phone at 888-320-0424. We also sell tips online at https://www.listenclear.com/product-category/tips/.

Noté 3 sur 5 étoiles

Can't hear well in noisy environments

7 avril 2019
Avis spontané
Logo de ListenClear

Réponse de ListenClear

Mr. Hollington- Thank you for your review. It looks like it's been over a year since you last called into Customer Service about the hearing aids. If you need any help with the sound quality, please give them a call at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help. We can reprogram the hearing aids to a hearing test or to your specifications. This is a free service and we pay for the shipping both ways.

Noté 3 sur 5 étoiles

It took me a long time to like the…

It took me a long time to like the listen clear, it still annoying to hear the pitchy sound until now. You will keep presssing the black button until you will get the exact volume you want, there’s no number that you see, sometimes you’re in a rush that will have no patience to use it. Not 100% satisfied

6 avril 2019
Avis spontané
Logo de ListenClear

Réponse de ListenClear

Ms. Aguilar- Thank you for your review. It looks like it's been a couple years since you last called into Customer Service. If you need any help with the sound quality, please give them a call at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.

Noté 2 sur 5 étoiles

I'm unhappy with the customer service…

I'm unhappy with the customer service I've received from ListenClear. I have been unhappy with my listenclear hearing aide and I called them to see what could be done. They said that they would let me know when an improved hearing aid was available and I've never heard from them since.
The hearing aide seems to be just an amplifier. There is no clarity of sound and I miss what is being said much of the time because it is muffled. I also find that background noise is very annoying and there's no way to eliminate it. I would also like to be able to turn off my hearing aide at times while wearing it, and cannot do so without removing it. I'm very dissatisfied with this hearing aide.

5 avril 2019
Avis spontané
Logo de ListenClear

Réponse de ListenClear

Ms. Brown- Thank you for your review. It looks like it's been a year since you've contacted Customer Service and two years since the hearing aids have been reprogrammed. You may need some servicing done to make the hearing aids perform optimally.
Especially with the muffle, it can be a tip issue. The tips need to be changed every four to six months. After that, the silicone starts to break down physically and ability-wise. This can lead to the hearing aids working intermittently, feedback from not fitting well, or not clicking onto the receiver wires like before. You can order more online at https://www.listenclear.com/product-category/tips/ or through Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern.

Noté 4 sur 5 étoiles

These hearing aids were good ones for…

These hearing aids were good ones for my husband. He had a problem with the tips tearing, but that may have been because his ears produce surplus wax. Thank you for your good customer service.
Lavon and Beth Haden

5 avril 2019
Avis spontané
Noté 4 sur 5 étoiles

I would recommend Listen Clear products…

I would recommend Listen Clear products to anyone who would like a quality hearing device at a reasonable price. After two years, my hearing aids are working fine and I couldn't be happier hearing what I was missing.

Thank you.

1 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

I never knew my left ear was losing…

I never knew my left ear was losing hearing. My right ear had lost sound many years ago and surgery didn't help. I chanced upon ListenClear and decided to try it. Although it did not help my right ear due to the stapes wire, the left ear was blissfully hearing again. Now secrets have to be told in another room. Haha. Very pleased with my aid. Thank you.

24 mars 2019
Avis spontané

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