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Noté 1 sur 5 étoiles

My experience with LBD has been disappointing. If I could give this company a rating, it'll be "zero" stars. In March 2025, I signed up with this company through James its founder who talked a good... Voir plus

Noté 1 sur 5 étoiles

Absolutely useless- don’t waste your money or your time here. They take your money and send you an e booklet of tips and they ask you for photos but they only want professional ones and as I stated in... Voir plus

Noté 5 sur 5 étoiles

Little Big Door is the most fantastic, proactive agency ! James especially has been such a wonderful guide and mentor. His advice is always SPOT ON ! I love learning from him and growing within... Voir plus

Noté 1 sur 5 étoiles

Bad experience. Wasted £180 almost a year ago and never got it back, on a refund nor even in a single job. Never been informed if submitted to a job ever, just chatting over the phone about staff pers... Voir plus

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1,8

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TrustScore 2 sur 5

116 avis

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1,8

Tous les avis

(116)

4 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Such a waste of time

Such a waste of time! I have been with them for 4 months! They never called me or send me any email.
They weren’t even following me on Instagram.
They never send me any breakdown of the roles they applied me for.
It was like being with a ghost! I prefer represent myself.
I sent them several emails regarding roles on Spotlight and they never put me through.
No self tapes, no call back, nothing for 4 months!
They never even bother to call me during the Covid and asked me if I was Oki.
Big waste of time!

On top of that they were harassing me on Sunday morning and afternoon in order to delete my negative review about their bad agency and now they are treating me of silly!

They can’t treat an actor like that! We need to be respected by the agents!
They have never sent me any breakdown of their 32 jobs they applied me for!
I am sure they haven’t submitted for any role!
Anyway good luck with your clients!
I am happy to leave a disrespectful agent like you!
Need to report it

This is the message they sent me!
We have tried to contact you via telephone today to discuss what you have written on Trustpilot. As you clearly did not get the response from your 9:30am email you thought the best thing was to write a negative review. I am giving you the option of calling to discuss and removing your review ( which is flawed ) or we will post a reply that may be more damaging to your ongoing career in the eyes of casting directors. The option is obviously yours to make and we will be officially replying tomorrow in business hours.
Regards
James Scott

5 juillet 2020
Avis spontané
Logo de LBD

Réponse de LBD

Manuela Filippin
We thank you for your opinion of our agency since you joined on the 31.03.20 just after the Lock Down had started on the 20.03.20. Let us address your issues ;
1st) Such a waste of time! I have been with them for 4 months! - As you can see you have been signed to us a little over 3 months as as you were Spotlight registered there were no administrations fees to pay. Also you joined at a time where NO ONE WAS WORKING in the industry.
2nd) They never called me or send me any email - After checking with our head of casting calls & emails had been made including one when we mentioned that it was more professional for us to communicate using email & telephone rather than the social media site Instagram as some messages could be missed and at that point you were reminded of the nudge system on Spotlight.
3rd) They weren’t even following me on Instagram. - We are a professional business and only highlight a small proportion of clients on our social media pages. We do also follow you and have messaged you on Instagram and you have also been included in at least 2 shout outs too.
4th) They never send me any breakdown of the roles they applied me for - you never asked and were aware that you could ask at any time and since the 31.03.020 to 3.07.20 we have submitted you for 32 opportunities which quite honestly given your unique look, voice tone and abilities is actually quite a few considering we were in lock down.
5th) It was like being with a ghost! I prefer represent myself. - It has been an unsettling time for everyone over the past few months and we are happy for you to represent yourself.
6th) I sent them several emails regarding roles on Spotlight and they never put me through - The only contact we had was a few out of office hours Instagram messages 6:30pm on 27.06.20 asking if we were well and if we could put your profile forwards for jobs you had found on spotlight. Again you are advised to speak directly with Peter via email or phone.
7th) No self tapes, no call back, nothing for 4 months! - We have put you forward for 32 roles as already advised - it is completely out of our control to whether of not you are chosen.
8th) They never even bother to call me during the Covid and asked me if I was Oki.
Big waste of time! - We have many clients on our books and we were very active on calling when we could, keeping our clients creative minds and morals upbeat while creating constant updates on our News and Blog. We can only encourage our clients to contact us when they feel they need our support, guidance or help, we cannot force that to happen. For our clients that have reached out to us we have always been on the end of a call or email.
It shocks and saddens us that albeit you were unhappy that you did not get a reply to your email at 9:26 AM on Sunday 5th July that must have forced your hand to write a 1 star review of a company you were unhappy with. This review will stand because we believe reviews should be honest in content ( which unfortunately yours was merely an annoyed rant) , and they should have first tried to be dealt with by a call directly to the agency. Only then, if the outcome was either rude or completely unhelpful by the agency, should you consider writing a review.
The facts are that no one worked during the lock down and for the short space of time you were with us - including your unique look and accent it is a shame you did not get offered a selftape casting - again out of the agency's control.
This review has done nothing more than make you look rather silly in the eyes of any professional looking to work with you in the future.

Noté 5 sur 5 étoiles

Little big door

I am so happy that I signed with Little big door. I can't thank James enough, he is so genuine and he is an absolute delight to work with and very knowledgable. The communication and training has been ongoing and my emails always get replied to. Massive great big 5 stars to Little big door.

1 juillet 2020
Avis spontané
Logo de LBD

Réponse de LBD

Thanks Emma. You are a joy to speak with including your awesome son too!!! Can't wait to get cracking with our modelling session , just need to organise it first!
Take care x

Noté 5 sur 5 étoiles

I am so glad that I chose Little Big…

I am so glad that I chose Little Big Door as my daughter's new agency. Her last agency never calls me back or returns our emails and have been useless. So thankful to James and Peter for not only being so normal and friendly but now my daughter has had her first fashion shoot confirmed. Little Big Door clearly has good contacts within the industry as we have had castings last year and during the lockdown, we did a self-tape casting. Without James and Peter's patients and training, we would have just been still waiting to hear back from our old agency so thank God we changed! Again we cannot thank you enough!!

1 juillet 2020
Avis spontané
Logo de LBD

Réponse de LBD

Thank you so much for taking the time to review, your kind words go a long way. We do our best to "keep it real" and Peter is an absolute diamond! She is a little gem herself and is doing us both proud, only this morning after our meeting Peter had advised of a couple of other projects he has submitted her for so fingers crossed. Onward and upward!

Noté 5 sur 5 étoiles

You Get what you put IN!

You get what you put in! and I could not of asked for a more supporting Agency. James and i converse on a regular basis where he gives his input on what i can do to be successful in this field, along with formatted manuals made just for LBD clients which have aided me immensely in my personal endeavours. Given with professionalism and love. This is important for me as I like to feel a sense of family and caring support from the people I work with and return give it back. That's exactly what you get with Little Big Door.

2 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

TO ALL AT LITTLE BIG DOOR,

TO ALL AT LITTLE BIG DOOR,

Well, what can I say about this agency, they have been super from the moment I had my first phone call with James, such a welcoming, honest person, He gave me such an insight to what I will face in the future, I didn't know anything about the industry when I first got into it, but now I feel a seasoned pro. One time I recall us having a conversation on the phone on Sunday for two hours, now I don't know about anyone else, But I don't know anyone that would give up their private time to help someone out. that to me says a lot about the company I am being represented by.
I would highly recommend them to anyone thinking of getting into the industry.

Lee Wakefield

14 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Best team ever

Best team ever

When I joined little big door I was welcomed with open arms. James and his team have been amazing. They keep us updated what is going on at every opportunity. During these unsettled times they have been getting people involved by doing self tapes in a fun way. Looking forward to many more fun days ahead.

13 mai 2020
Avis spontané
Noté 4 sur 5 étoiles

Join Little Big Door!

Little Big Door are amazing!
First of all, I love the fact that from Day One(the day they got in touch and told me about themselves)- every member of the team was brutally honest- I mean I'm talking about another level of transparency and openness.
I joined March 14th 2020. I haven't received any work yet (however I understand that there are no guarantees in this industry, plus I chose one heck of a time period to get into this industry with this whole Pandemic Crisis). But, when I felt down roughly last week. James spent an hour consoling me over the phone reassuring me of who I am and why no matter what I will be successful in the future. On top of that we also unintentionally put our heads together and came up with some absolutely fantastic ideas.
God knows I hope to get my first job soon. But till then I will keep in good faith and spirits. Remain focused, keep an eye out and be sure to do my part.

Carlon Ferguson (Life of Fergie & CEEF Music on YouTube)

11 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Claire , ( mum to Caitlin )

Claire ,

I'm not one for writing reviews usually, but couldn't not! James is such a lovely guy to speak with. I signed my daughter up with his company just before 'lockdown'! I have spoken with him numerous times.... he is always very helpful and more than happy to advise/ help in any way he can . Nothing is ever too much trouble.... he speaks with such enthusiasm and passion that you can't help but like him..... looking forward to Caitlin's future with Little Big Door ! X

5 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Little Big Door - an unique, incredible, caring and honest Model & Talent Agency

To begin with you rarely can see an agency like Little Big Door in the Modeling / Acting industry so caring and honest one. There is nothing to compare with Little Big Door and the most important people running the business Peter and James.

Since my first conversation over the phone with James a few months ago about my son Leo-Ritchie who is six years old as a future child model and child actor I have felt my son definitely will be in the best hands ever. James explained to me everything what I needed to know about the Modeling/Acting world and how competitive is all this massive industry, what expectations to have and how my son can achieve his goals. He gave me lots of reassurance, orientated me and gave me and my son trainings etc about modeling and acting. James was so patient, honest, caring, professional, knowledgeable, friendly and generous just an unbelievable, amazing man a big human being. My words will never be enough to describe James he is a "star" shining the pat of the modeling/acting world. He is a such devoted man to his job. Despite his busy profession he will always find time to talk to you to give you un update and tell you what to do next. He will be always there for you and will encourage and teach you how you can get the maximum potential of your child as a future child model&child actor. My son was signed in with other agencies prior Little Big Door but I have never experienced such a respect, attention, comfort and professionalism what I received from Little Big Door.

I can not express my gratitude to James and Peter and the rest of the team of Little Big Door for looking after my son who is safe and secure within the agency. Having said that I can reassure every mother should be feeling her child is in the best safe hands if sign in with Little Big Door.

Million thanks to James and the rest of the team for having my son Leo-Ritchie on Little Big Door's books with the best pissible professional profile as a child model and child actor. I also look forward to continue working with James and Peter and my son's profile to continue to expand in the Modeling & Acting industry via Little Big Door the best Agency ever!

14 février 2020
Avis spontané
Noté 5 sur 5 étoiles

What AMAZING AGENCY!!

What AMAZING AGENCY!!! Thank your James 😊
Just wanna a say Huge thanks to the “Little BIG DOOR “-AGENCY
HELLLLOOOOO everyone ;LITTLE BIG DOOR agency is is the one what you looking for, very honest professional agency, so don’t waste your time looking for a different agency’s, the one and best is just right there and called “LITTLE BIG DOOR”
JAMES; Wow!!!
What a hard-working profession, helpful, caring gentleman he is. The minute your start talking to him your can feel his kindness, his understanding, warm energy, always with honest answers (results). It’s really very rare this days to find someone like James and being that helpful, supportive, understanding person like him. It’s just not enough words to say how much appreciated and thankful I’m.
I extremely recommend “Little Big Door “ for everyone.
James, you’re opened the door for me to make my dream come true and I thank you for that and looking forward to working with you. You’re amazing 😊😊
Renata Kaminska

23 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

JAMES IS A SAINT

From the first day I spoke to James I knew he was our man! He is hard-working, honest, reliable and always contactable. He has taught me everything I know and guides me all the way in this fast-paced industry. He is not only very knowledgeable but very very kind and generous nothing is too much for him. I cannot recommend little big door highly enough! He has helped me me teach my 4-year old star Theo not only how to be a model/actor but how to keep Theo happy and comfortable during auditions I could go on for days the things he has taught me. All I can say is if you are looking for A reputable trustworthy are agent who will put you first hand on heart James is your man!
Thank you LBD Xx

23 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

The Truth

THE CUT-TO-THE-CHASE REVIEW: Little Big Door may not be the biggest and most widely known agency yet (in the discouragingly dodgy and saturated sea of Agencies that are more than often out to scam you), but what they are is the only agency that has never bullshitted me into doing anything or ever taken advantage of me and my naivety! They have guided me away from making stupid mistakes in my career and have nurtured my ambitious dream the way a true agency should. In one word, one word that will always define this company is: trustworthy. They will always have your best interest at heart and support you like family.

I can say from experience that Little Big Door will go above and beyond for you, as an individual, and as an artist in a rough industry. No matter what, honesty will always be priority. I am grateful and proud to be represented by Little Big Door.

Thank you James for making this happen.

15 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

An honest and caring Model & Talent Agency

James is a very warm, kind and knowledgeable person and the minute you speak to him, you feel that he cares about you and want to help you in the industry of film, TV and Theatre. The most important thing for me is that you see that you can trust him for what he says and does. That means a lot of security so it is possible to head in the right direction from his advise given to you via his Company the Little Big Door.

James also encourages you to take the next step in your career and always to keep learning and improve your work and skills in a nice and supportive way. You really feel that you want to put that extra effort in, as he is there all the time and with his team to support you to do so.

I feel happy to have found an Agency with these ambitions to keep a good contact with their clients and also help them to reach their goals within the business. Keeping in mind that James is a very busy person, he still takes his time with you as a client to him and his Company and that is fantastic. Kudos, to you James and your Staff Members.

11 janvier 2020
Avis spontané
Logo de LBD

Réponse de LBD

First let me thank you for such a heartfelt review, my team and I am deeply touched by such kind words. We are forever striving forwards with new, fresh ideas and ways to help improve, nurture and make the mark into the industry that will leave a positive and lasting impression on all that we connect with.
Many Thanks
James & Team

Noté 5 sur 5 étoiles

Little Big Door rocks!

Little Big Door has been one of the first agencies I signed for within the model/acting industry and I couldn’t have wished for a better agency. James is very generous and really takes his time for you, besides that he’s always honest and provides you with professional feedback were you can really work with. The personal guidance that he and his company provides is unheard of, so I could not be happier working for him!

24 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

What can I say- I'm amazed that the…

What can I say- I'm amazed that the level of care and attention shown to me by LBD still exist in this Industry.

I have had an incredible experience so far with them. James is super fanatic! He is always upbeat, supportive, willing to share knowledge and offer guidance. He is never too busy to discuss your issues with you and to provide constructive feedbacks. I find this very helpful.
Based on my experiences I will wholeheartedly recommend the Little Big Door.

17 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Fab phone call with James!

Just had a phone call with the lovely James. Very relaxed and positive. He pointed out some of the pitfalls of the industry and explained he had sent an email with further information and Agencies.
He did rush me and seemed a very informed and caring guy.
Looking forward to working with him!

16 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

At last I’ve found some time to say…

At last I’ve found some time to say exactly what I think of the model and talent agency, ‘Little Big Door’!!! As a singer/actress who started out in the music industry 25-30 years ago, when there wasn’t so many actors, actresses, and models ‘of colour’ on TV. Back then, as you can imagine, it was much harder to get noticed or contracted, in the acting or modelling market. But as we know things have changed drastically, and there is a market for just about everyone out there... the time was right to join an agency.

So, I took the plunge, and joined ‘Little Big Door’, at the beginning of the year, for me and my son Charlie... What can I say, ???
James, and his team have been incredibly kind, patient and very understanding. James has reached out to us, and made sure that we are aware the modelling/acting side of the business. He always talks about about it’s pros & cons, which I appreciate, because I know very little about this industry!

And once you know, you know... it’s never easy, it’ll always be competitive, but James makes you feel guided, happy, comfortable and confident. I feel valued and appreciated being his books. Here’s to a bright future James!

Angie Brown

2 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Why Little Big Door is a great Agency.

My names Doree, and I am 19 years old. I have joined 2 agencies one being Little Big Door. From day 1 I had spoken to James who told me everything I need to know. I trusted every word he said and I still do now. When you need him he will get back to you right away. He not only encourages you, he gives you great advice which boosts up your confidence. Good things take time, and I believe that this agency does everything in its power to find great opportunities for you as long as you put in the same time and energy. I am extremely grateful that I am with this agency that and one day I will be a star and give credits to them because they deserve it. Xx

26 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Was really struggling to find in my…

Was really struggling to find in my feet, gave James a quick call and he came up with a plan unique for me. He really helped me find confidence within myself to just work hard to get what I want. Creating set plans and bullet points for me to achieve and now I feel like I can get started on my career effectively

17 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Enjoying working here as a web developer

My name is Tamim. A 21 years old professional web developer. I work for Little Big Door and James for a while. At first I was just creating profile of our clients but as time passed, James engaged me with few other works as I am always interested in generating new ideas and help him to grow his business. To be honest that's one of the main reason I enjoy working here. My time and skills get proper evaluation here. James is an honest and hardworking person. He likes to keep everything genuine. I like the way James approaches and prioritize his clients. He likes to keep supportive view to his clients. I like his professional ethics and want to follow him in future. From this perspective, he is also a great mentor for me too.

9 septembre 2019
Avis spontané

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