LittleBird Avis 

1 560
TrustScore 2 sur 5

1,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

As per your last reviewer, you have taken £34.99 without any notification of renewal. To make matters worse having twice tried to log into my account using two different emails it doesn’t recognise e... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Not really littlebirds fault but the supplier - easy2name.com Purchased 2 lots of codes for name labels for my children, used codes straight away on suppliers website, paid for 1st class delivery - T... Voir plus

Noté 1 sur 5 étoiles

Bought tickets from this website for a robot show in Maidstone for my son’s birthday. Not only were we not contacted to inform us the show was cancelled due to COVID, I cannot get through to customer... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We had this for a year and couldn’t find one single thing suitable for our 3 year old twins or anything near us. Complete waste of money and nothing in our area, we’re in the south east on the coast a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Billetterie de spectacles
  2. Centre récréatif

Informations provenant de diverses sources externes

Handpicked by families for families, LittleBird understand that family life can be expensive... So our mission is to make family life more affordable with savings on great ideas for things to do with the kids, so that you can make plenty of great family memories without breaking the bank!


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,9

Tous les avis

(1 560)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

It works well like for cinema then...

It works well like for cinema then fussing for non working codes over net. Apart from cinema not a huge amount of deals and those that are a little off.

4 décembre 2019
Avis spontané
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Réponse de LittleBird

Hi Irfan,

Thank you for your review!

We are glad to hear you have made use of the great Cinema saving that you get with your Family Pass membership. The Family Pass has offers in over 900 nationwide locations and we would love to help you make the most of your membership.

If you would like to find out what other great offers are near you, then please give our customer service team an email at customerservice@littlebird.co.uk where they can give you all the details.

Thanks again!

Jess
LittleBird

Noté 1 sur 5 étoiles

Disappointment

I’ve a raised an issue. Spoke to someone (who was quite rude) and have had no response for over a week. I have been a regular LittleBird user but utterly disappointed by this.

30 novembre 2019
Avis spontané
Logo de LittleBird

Réponse de LittleBird

Hi Shoma,

Thank you for your review.

I am sorry to hear about your experience with both our team and your order with Wonderbly.

Our Customer Service Team always strive to provide the best service and go above and beyond to solve all of our customers queries. I have chased this up with the team on your behalf. The delay was due to awaiting confirmation from Wonderbly direct regarding your query, that was also raised in your call, as their teams were extremely busy over the Black Friday shopping event.

The Customer Service Team will be in touch shortly with an update for you as we have now received correspondence from Wonderbly.

We apologise again for the experience you have received.

Many Thanks,

Jess

Noté 5 sur 5 étoiles

I love Littlebird!

I love Littlebird! I signed up with them years agom when they were just starting out, and their customer ervice is second to none, even now that they have grown and expanded. Great discounts on some wonderful experiences.

28 novembre 2019
Avis spontané
Noté 2 sur 5 étoiles

Christmas Classic Tour to see the lights!

Whilst we all had fun & made the most of our evening, unfortunately not all the Christmas lights were switched on/lit. A week later I heard an announcement on the radio saying the lights on Oxford St. were going to be switched on!

I think this should have been foreseen, so the tour should have started a week later than advertised so that we/all could have experienced the full enjoyment of the lights.

One last thing, our tour guide, nice as he were, was not very engaging especially for the children (and there were a few). He was quite dry & couldn’t really be heard clearly.

If I decide to do this tour again, I will definitely go at a later date throughout Nov/Dec and maybe with a tour that is better geared towards families & children.

28 novembre 2019
Avis spontané
Logo de LittleBird

Réponse de LittleBird

Hi Angela,

Thank you for your review,

I am sorry to hear about the experience that you had on your Christmas Lights Bus Tour.

We have passed your feedback onto the organisers and are sure that they will take it into account for future events.

We always aim to provide a great saving but also try our best to ensure that what we are offering is going to give a great experience for families and we are sorry if you felt disappointed by the event.

However, it would be great if you could tell us a bit about your experience using LittleBird. How did you find the website and service that we provided?

Many Thanks,
Jess

Noté 5 sur 5 étoiles

KidZania - kids go half price.

Great deal. Easy booking experience both with Littlebird and KidZania, who you have to contact within 48 hours of buying the voucher to book date and time.

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent offers and news on things to do with the family!

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with friendliness of…

Very pleased with friendliness of staff, speed of reply to emails, value for money, ease of whole process. I’ll def be recommending to everyone to keep an eye out for bargains

27 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Wonderful!

I have booked a number of children's shows and events through LittleBird and they have all been wonderful!

20 novembre 2019
Avis spontané
Noté 3 sur 5 étoiles

I really like Little Bird and I…

I really like Little Bird and I recommend to everyone I know. The reason why I’m giving 3 stars is because they Chelsea Xmas Market was very plain expensive and totally not worth it. On my opinion. I was expecting and have seen better.

20 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Another fantastic experience!

Another fantastic and hassle free experience with Little Bird. We saved £40+ on our Thames river cruise! Thank you

20 novembre 2019
Avis spontané

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