Livetruelondon Avis 

138
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Diogo is an excellent colourist and he always gets what I want. He looked after my hair for few years now and I have never been disappointed. Highly recommended!

Noté 1 sur 5 étoiles

Unfortunately, I left this salon very disappointed. The biggest issue was how roughly my hair was handled during the appointment. My hair was repeatedly pulled hard while being combed/detangled, w... Voir plus

Noté 1 sur 5 étoiles

I had a horrific experience with Live True London. I purchased a Groupon voucher and booked an appointment. Unfortunately, unexpected train cancellations meant that I could not attend. I repeat... Voir plus

Noté 1 sur 5 étoiles

Very disappointing customer service from Live True London. I paid £145 for a package and was only around two weeks outside the six-month expiry when I tried to use it. The expiry wasn’t made suf... Voir plus

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1,8

Bas

TrustScore 2 sur 5

138 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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1,8

Tous les avis

(138)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A fantastic haircut by Federico

Federico is the best - as a male with long hair it can be hard finding a hairdresser who understands what I want / what is best. He always does a great job, he certainly knows what he is doing and I would recommend him to anyone!

17 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately incredibly dissapointed

Unfortunately incredibly dissapointed. Went in for a haircut for curly hair. I told the stylist that I am desperate for length and that this is important to me. She even remembered me say the same when I went in for a consultation. Yet I come home with hair that is at least 13 cm shorter than before. While the cut was happening I was saying I feel it got short and the stylist reasurred me it will grow back. I didn’t want to loose it in the first place to grow it back!

I was in a state of chock during the cut and was hoping that once I am home I would be able to prove myself wrong.

I am incredibly dissapointed that I was not listened to - this haircut has litterally taken away 5 years of hairgrowth in just a few minutes.
Incredibly dissapointed that what I expressed was not taken into account.
I feel this haircut was done in a way that was to satisfy the stylist and not me …

My hair will not be back when I write this review but I have to express that it’s not ok to ignore a customer’s wish in this way!

(Note: my hair is curly and really this is a big deal when curly hair is cut this much).

Also online the stylist is advertised as a curly hair specialist. I’m sorry to say that even the way my hair was brushed after the wash was absolutely not how you would brush curly hair. I wish this had alarmed me to stop at this point and not continue….

16 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I recommend Federico!

If you’re looking for an amazing hairdresser, look no further! Federico is the best hairstylist I’ve ever had. His skills in colouring and styling are second to none. I cannot recommend him enough. A true professional!!

15 février 2024
Avis spontané
Noté 5 sur 5 étoiles

FEDERICO

Federico has been cutting my hair for a couple years now and does an amazing job every time!

Friendly and relaxed experience!

12 février 2024
Avis spontané
Noté 1 sur 5 étoiles

What a horrible business

What a horrible business. I’m having to pay more money to fix the hair they ruined and are now refusing to fix. The people that work there are vile. Never again.

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Federico

Federico, who has an experience of over 20 years, chose a style of my new hair. I am very fussy about the style of my hair. He is very professional and friendly. I can rely on him to choose the right hairstyle for me. But I would also recommend him to anyone who wants their hair done by an extremely professional hairdresser. Thank you

7 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Federico @ Brixton Live True is 5 star

Federico @ Brixton Live True is my trustworthy go-to for hair colour. Always delivers so have been going to him for years now. Skilled hairdresser and also very personable. He's a star 🌟

3 février 2024
Avis spontané
Noté 5 sur 5 étoiles

5 stars for Federico!

I’ve been visiting Livetrue London for a few years now and always been seen by Federico. He is incredible, always knows exactly what I want with my hair, explains everything thoroughly and gives recommendations when I’m unsure. He’s always happy to answer any of my questions. Couldn’t ask for a better stylist and always love my hair afterwards

3 février 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID THEM LIKE THE PLAGUE

I would’ve liked to give 0 but sadly that’s not an option. This salon is just a show, they don’t genuinely care for their customers!! They can’t take criticism and do not care about what the customer asks for.

I repeatedly had told them I wanted to go light but the hairdresser Viviane failed to deliver. She didn’t even have the cutesy to consult me and tell me she isn’t skilled enough to give me what I want. When I showed that I wasn’t too happy, she became defensive and started yanking and pulling my hair forcefully when curling it afterwards.

When I told customer service, they made me waste my time to go in again only to tell me they won’t fix my hair. When they failed to provide correct information. Their hairdresser confirmed that she failed to inform me and even then they decided not to fix my hair or refund me. On top, the hair consultant showed no professionalism. His tone was passive aggressive and he made me feel uncomfortable and discriminated against.

AVOID THEM AT ALL COSTS, go to other places! Waste of money. Their discounts are scams too, when you go in they’ll add lots of other treatments and make you pay more.

18 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Frederico the blow dry master!

Frederico is the master of an amazing blow dry and somehow they last for days - unheard of with my fine hair! This is my fourth haircut with him, I initially came because of a great offer but I have stayed because he is genuinely so good!

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fedrico is by far the most thorough and…

Fedrico is by far the most thorough and incredible hairdresser I have ever had. He takes so much time to consult with you and work out what you want, and always delivers beautifully. As if that wasn't enough he is the most lovely person. Highly recommended!

31 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great Service. Professional, on point , friendly service from frederico. Highly recommended if you are in south london

29 janvier 2024
Avis spontané

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