Banner for Lloyds Cardnet

Lloyds Cardnet Avis 

534
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Voir plus

Noté 5 sur 5 étoiles

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. Banque
  3. Fournisseur de solution e-commerce
  4. Service de paiement

À propos de Lloyds Cardnet

Écrit par l'entreprise


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

Coordonnées de contact

Take card payments with confidence

A card reader for every business, big or small

4,6

Excellent

TrustScore 4.5 sur 5

534 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(534)

344 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Been with Cardnet for over 10 years…

Been with Cardnet for over 10 years now. Great service and reliable too. Big thank you to Yagmur Karaoglan for looking after us recently with the contract renewal.

16 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Bhup,

Thank you for your review and positive feedback. I will share this with Yagmur.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Fast and efficient service received by…

Fast and efficient service received by Michael.
Professional and easy to deal with, explained everything thoroughly, now looking forward to receiving our device - thank you

8 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Lee,

Thank you for your review and positive feedback. I will share this with Michael.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Jaspreet is a top man wish i can give…

Jaspreet is a top man wish i can give you more than 5 stars , very helpful, explains everything in details, always happy to help and understands customers before even asking the question.
Thank you for always being there when needed

15 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Nicholas,

Thank you for your review and positive feedback. I will share this with Jaspreet.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Sam Whittaker was really helpful…

Sam Whittaker was really helpful explaining everything from scratch

13 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Kim,

Thank you for your review and positive feedback. I will share this with Sam.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 1 sur 5 étoiles

Customer Service very poor

Customer Service very poor. No one listened to the needs we had so consequently the set up experience was very stressful.
Would not recommend if your ‘business’ is a charity or church.

12 juin 2026
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Dorothy Thank you for taking the time to share your feedback. We're very sorry to hear that your set up experience did not meet your expectations and that you felt your needs were not listened to. We understand how stressful this must have been, particularly for a charity or church organisation where requirements can differ from other business types.
We appreciate you bringing this to our attention and will review your comments carefully to better understand what went wrong and how we can improve. Customer feedback is important to us and helps us identify opportunities to provide a better experience in the future.
Thank you again for your feedback and we're sorry for the frustration caused.

Kind Regards
Sarah Cantrell - Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Professional

Professional, patient and helpful.
Thank you Mathew Crouch you are a credit to Lloyds.

13 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Michael,

Thank you for your review and positive feedback. I will share this with Mathew.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Easy to set up and great portal.

Easy to set up and great portal. Michael Scott was a huge help guiding us through set up and onboarding.

10 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello James,

Thank you for your review and positive feedback. I will share this with Michael.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Yagmur was extremely helpful and…

Yagmur was extremely helpful and patient, thank you so much for your support!

10 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Claire,

Thank you for your review and positive feedback. I will share this with Yagmur.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Great Customer Service

I called Lloyds Cardnet needing to make a change to our business card machine and dealt with Carlton Lewin who was really helpful and friendly. he talked me through the options and gave me clear guidance. Would definitely recommend

9 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Emma,

Thank you for your review and positive feedback. I will share this with Carlton.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Excellent service from Assam

Excellent service from Assam,
We had a review teams meeting arranged, Assam was prompt to the meeting, friendly & informative.
Asked us how our business is going and if we had any concerns he could help us with.
Suggested options to streamline our payment journey which is what i have been looking for and arranged follow up meetings after had time to discuss.
Prior to this meeting Assam helped us massively with a major change within our business and although i did not give him much time to do help with this change he managed to get it done for us quickly and efficiently without any problems, just took one phone call and done!
Assam is a key part of our operation between our business and Lloyds and he has been nothing but helpful throughout!

9 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Danielle,

Thank you for your review and positive feedback. I will share this with Assam.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Excellent Yagmur

After 16 years of awful client service from cardnet, everything has changed today. Yagmur was lovely, very efficient and has saved me money. Highly recommend and I am now very happy indeed to be a cardnet client ! Thanks Yagmur for your help.

9 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Jamie,

Thank you for your review and feedback. I will share this with Yagmur.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

As a dentist and business owner

As a dentist and business owner, I have been a Lloyds Bank customer for more than five years. Having previously banked with RBS and Metro Bank, I can confidently say that the level of service I have received from Lloyds has been exceptional and far superior to my previous experiences.

A special thank you goes to our Business Manager, Julie Haggerty, whose professionalism, dedication, and outstanding support have made every step of our banking journey smooth and stress-free. Most recently, during our business acquisition, Julie’s excellent organisation and proactive approach ensured everything progressed without delays or unnecessary complications.

I would also like to thank Jorme Benjamin for providing outstanding VIP service while arranging our card machine facilities. His efficiency, attention to detail, and willingness to help were truly impressive.

Exceptional customer service is rare these days, but the Lloyds team consistently goes above and beyond. I genuinely appreciate everything they have done for us and would highly recommend Lloyds Bank to any business owner looking for a reliable banking partner.

9 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Masih,

Thank you for your review and positive feedback. I will share this with Julie and Jorme.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Had the pleasure of dealing with David…

Had the pleasure of dealing with David Guy today who was immensely helpful with getting me up and running with my new card terminal contract. Very pleased with the service and can highly recommend.

8 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello John,

Thank you for your review and positive feedback. I will share this with David Guy.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

We have just moved our card machine to…

We have just moved our card machine to Lloyds from another card company. We have received excellent customer service from Lloyds so far, every question answered, big thank you to Michael Scott - kept us fully updated throughout. All going to plan so far!

1 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Angela,

Thank you for your review and positive feedback. I will share this with Michael Scott.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

The support we received from Mr Crouch…

The support we received from Mr Crouch a Client Development Consultant in helping to set up our charity with MPOS card readers was second to none. They was extremely patient in dealing with our queries and was accommodating in every way possible. I wish every interaction i had with banking organisations was this professional and friendly.

6 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Mark,

Thank you for your review and positive feedback. I will share this with Mr Crouch.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Through and detailed Lloyds Cardnet service review from James Gale

Just spent an hour speaking with James Gale of Lloyds Cardnet - very helpful, covered a lot of ground in terms of current service provision, future opportunities etc

6 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello,

Thank you for your review and positive feedback. I will share this with James.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Transitioned our business to Lloyds…

Transitioned our business to Lloyds Cardnet after a long relationship with previous provider Worldpay and I found the process straightforward and efficient and the terms favourable. We’ve had a problem free first year and the technology works very well . Richard Swinfield handled all aspects of our integration promptly and professionally…and I highly recommend using Lloyds Cardnet.

3 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello William,

Thank you for your review and positive feedback. I will share this with Richard.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

Great customer service.

Great customer service and all involved were very helpful.

1 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Gilly,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Noté 5 sur 5 étoiles

We have just moved over to Lloyds…

We have just moved over to Lloyds cardnet and the support before and after is fabulous. Deepak will go above and beyond for his customers

1 juillet 2026
Avis spontané
Logo de Lloyds Cardnet

Réponse de Lloyds Cardnet

Hello Lou,

Thank you for your review and positive feedback. I will share this with Deepak.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus