spent the day resolving many issues that were outstanding for a while....... Kelly Merritt our new Client Services manager in corp support has been amazing. Friendly, efficient and knowledgeable.. got... Voir plus
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spent the day resolving many issues that were outstanding for a while....... Kelly Merritt our new Client Services manager in corp support has been amazing. Friendly, efficient and knowledgeable.. got... Voir plus
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We have been long standing customers of Lloyds. The customer service is second to none which is why we recently moved another financial platform across to them. Our Relationship manager Luke Willis ha... Voir plus
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We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Voir plus
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I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Voir plus
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Silvia was really helpful with assessing our needs and was not pushy at all and did not try to supply a higher spec card machine than we needed. She called back when she said she would.
Very helpful and pleasant.

Réponse de Lloyds Cardnet
having had major problems with my last card operator, I needed help urgently, this is where Lloyds Cardnet and especially Lorraine stepped up.
Lorraine was a massive help in the process at all stages and kept me informed throughout the process, regularly keeping in touch in a friendly and professional manner, ensuring that the situation was resolved in my 4 outlets as swiftly as possible.

Réponse de Lloyds Cardnet
We now have a designated manager James, who having spent an hour discussing our facilities has sorted out all that we have been trying to for the past year or so. First rate service, thank you James

Réponse de Lloyds Cardnet
The lady who dealt with the application. It makes a change to speak to someone on the phone and the phone is answered promptly

Réponse de Lloyds Cardnet
Our company recently moved away from our current merchant payments provider to Lloyds Cardnet with the help and support from Deepak Joshi who was absolutely fantastic in ensuring the transition went smoothly.
Based on my experience with Deepak, I wouldn't hesitate to recommend Lloyds Cardnet as his personal approach to business is something that's sorely lacking with most companies these days and it's just a shame there aren't more out there like him. Nothing was too much trouble and we're now a happy customer.
Well done, Deepak, you're a credit to your company!

Réponse de Lloyds Cardnet
Anisah Akram who I spoke to was really helpful , polite and professional. My new equipment arrived when stated

Réponse de Lloyds Cardnet
Richard Freestone was extremely helpful during the application process. He explained everything in detail and was always available to help with the application and to answer any questions. Richard was very friendly and professional all the way through the whole process and delivered outstanding customer service. Thank you for all your help, Richard!

Réponse de Lloyds Cardnet
The process was simple, easy to understand, professional and highly efficient. Matthew Crouch assisted me in choosing the right product for my needs. He was professional, clear, and provided all the information I needed honestly and with complete clarity. Thank you for making my choice a very easy one!

Réponse de Lloyds Cardnet
Cleo (the agent) was very helpful throughout the call, explaining all the ins and outs of the new contract for my new credit card machine, she even helped me with the online form and pointing out where I had to sign etc. Very helpful overall, highly recommended.

Réponse de Lloyds Cardnet
David Guy was very helpful and dealt with my application for an additional terminal very efficiently and answered any query I had in a speedy and timely manner.

Réponse de Lloyds Cardnet
Can I just say that Michael Sutton is an amazing employee of Lloyds and a massive asset to the organisation!

Réponse de Lloyds Cardnet
Anisah Akram ..EASY TO TALK TO, KNOWLEDGABLE AND VERY HELPFUL

Réponse de Lloyds Cardnet
Good communication and explanation of additional products available

Réponse de Lloyds Cardnet
Telephoned up and spoke with Amber Gibson who was incredibly helpful and very patient at explaining in depth the answers to all of my many questions.

Réponse de Lloyds Cardnet
Cleo explained what we needed and helped us make a decision on what seemed best for our situation. She understood that a contract could not be signed straight away, but helped with little reminders and was ready to get the ball rolling as soon as we were able to sign. A credit to your company.

Réponse de Lloyds Cardnet
Highly Recommend
Kian has been so helpful. Explained everything in detail and communication has been great.

Réponse de Lloyds Cardnet
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