Lloyds Bank Insurance Avis 

8 135
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was about renew my policy with my previous provider when i saw a Lloyds insurance advert online. Being a little curious i had a look what was on offer. Turned out it was really good insurance, with a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... Voir plus

Noté 4 sur 5 étoiles

Easy to insure house and one car, but Lloyds would not accept my wife as policyholder on other car despite having 15 yrs NCD and having been policyholder with previous insurer. Lloyds unable to explai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds B... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance
  2. Assurance auto
  3. Banque
  4. Compagnie d'assurance habitation
  5. Compagnie d'assurance vie

À propos de Lloyds Bank Insurance

Écrit par l'entreprise

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(8 135)

3 310 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Wanted to change home insurance policy…

Wanted to change home insurance policy from Tesco as they put my premium up also had a good prompt service with Lloyds and include emergency cover too.

27 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Jane,

We're delighted to hear you've had a positive experience with our service and that our emergency cover meets your needs. Thank you for choosing us for your home insurance.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

How helpfull

The people that i spoke to from the beginning until final purchase were so helpful and fully understood all my enquiries.

14 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Ian,

We're so pleased to hear that our team was helpful and understood your needs from start to finish. Thank you for sharing your positive experience with us.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

The service

The service, simple enough to use and understand. Most of all the reasonable cost. All good, thank you.

27 juillet 2026
Avis spontané
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Réponse de Lloyds Bank Insurance

Hi Sevalingam,

We're delighted to hear that you found our service simple to use and understand, and especially that you appreciated the reasonable cost. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Insurance.

Noté 1 sur 5 étoiles

Van insurance

Van insurance, I was on holiday and I went around the corner at hit some breeze blocks ,I had the van repaired quickly because I was on holidays and needed the van ,now lloyds are saying because I paid for the repair its tuff they will not contribute to the repair

27 juillet 2026
Avis spontané
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Réponse de Lloyds Bank Insurance

Hi Mr John,

I'm sorry to hear that you're unhappy with our Claims Team.

I've requested more information from you & once you reply, we can look into this for you.

Thanks,

Emma
Lloyds Bank Motor Insurance

Noté 4 sur 5 étoiles
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Réponse de Lloyds Bank Insurance

Hi Elaine,

We're so glad to hear that you are happy with the price that we offered. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles

The whole experience was so easy and…

The whole experience was so easy and the price was spot on

23 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi George,

We're so glad to hear that you are happy with the price that we offered for your policy. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles
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Réponse de Lloyds Bank Insurance

Hi Andy,

We're so glad to hear that you found it easy to setup your policy. Thank you for the positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 4 sur 5 étoiles

I was looking for car insurance

I was looking for car insurance. Lloyds were just one of a list offering the same cover and price.
Just the fact I have a bank account with Lloyds. As a bank I dont rate them very highly as all they are looking for is profit, profit and more profit. Hence branches being closed all the time, using the excuse customers want to use the app. How many customers were asked that question. >/???>

12 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi John,

We appreciate you taking the time to share your feedback regarding your car insurance and your bank account.

We understand the concerns that you've raised about branch closures. We are always reviewing our services to ensure we meet the evolving needs of all our customers.

Thank you for the feedback and take care.

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles

Excellent value

Excellent value, included lots more extras

8 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Caroline,

We're so glad to hear that you are happy with the extra benefits of our policy. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles

Very good saved

Very good saved £££ easy to apply .

27 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Mike,

We're so glad to hear that you were able to save money by choosing our policy. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles

All good .

All good .. simple process and helpful staff.

30 juin 2026
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Réponse de Lloyds Bank Insurance

Hi Darren,

We're so pleased to hear that you found our process simple and our staff helpful. Thank you for sharing your positive experience with us!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 1 sur 5 étoiles

Having been insured for Buildings and… Contents

Having been insured for Buildings and Contents with the Halifax for decades I was only made aware that there is a huge difference if you do not have ‘emergency’ cover when I had an emergency. My hot water cylinder leaked on Sunday morning, badly, and when I rang for assistance was told as you don’t have ‘emergency’ cover you can go whistle. I have now added emergency cover - which is like closing the stable door after the horse has bolted. Paid an extortionate amount for an emergency plumber - thinking I had covering insurance - only to find my existing policies do not cover the cost of emergency trades. Wish I had been made aware in the preceding decades. I automatically renew my policies - so much for being a loyal customer. You don’t problem solve/find your policy documents in the thick of the house turning into a waterfall

26 juillet 2026
Avis spontané
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Réponse de Lloyds Bank Insurance

Hi Irene,

Thank you for your review. We're sorry to hear about the experience you had following the leak from your hot water cylinder and appreciate how stressful it must have been dealing with water entering your home.

We understand your disappointment regarding the emergency assistance element of cover. While emergency call-out services are only available if Home Emergency Cover has been added to the policy, if you've suffered damage to your home as a result of the leak, you may be covered under the Escape of Water section of your home insurance policy and can submit a claim for any insured damage caused.

If you haven't already done so, please get in touch with our claims team who will be happy to discuss your circumstances and explain what may be covered.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

I asked for a call back and it happened…

I asked for a call back and it happened within a minute I spoke to a nice lady which makes all the difference to me and we set it up over the phone my dog has only just turned two and my tesco insurance went up £20 . The Lloyd's insurance is a fair bit more expensive but there's a 5k more cover I've got a staff the latest of many over my lifetime my last two never needed a vet I don't mind paying for hopefully something I'll never need

16 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi David,

Thank you for your review and positive feedback. We're glad you were pleased with our response time and product offering.

Regards

Liam - Lloyds Pet Insurance

Noté 4 sur 5 étoiles

I was waiting on my renewal price off…

I was waiting on my renewal price off my car insurance and got it through and was way to expensive so shopped around and my god found a awesome price from Lloyd's car insurance wow what a big difference so told my old insurance try and match Lloyd's but no were near so I was very happy with Lloyd's car insurance so thankyou very happy with what am saving with Lloyd's car insurance 😀

14 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Adrian,

We're so glad to hear that we could offer a competitive price for your insurance. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Noté 5 sur 5 étoiles

The person I spoke to was very helpful…

The person I spoke to was very helpful and dealt with all the necessary change of address within Lloyds Bank.

21 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi EME,

We're so glad to hear that our team member was very helpful and efficiently managed your change of address. We appreciate your positive feedback.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

Home insurance policy with Lloyds

Taking out the policy was very easy to understand avery user friendly. The time it took to complete was also good.

14 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Mr Kite,

We're so pleased to hear that you found the process of setting up your policy straightforward and user-friendly. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

Good I wanted a quate on van insurance…

Good I wanted a quate on van insurance but they said they cannot insure it why

17 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Mark,

We can offer a quote for van insurance. If you go to www.lloydsbank.com/insurance/van-insurance it will give you the option to get a quote.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

Very helpful

14 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Kenneth,

Thank you for your review, it's much appreciated.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Noté 5 sur 5 étoiles

The online process was simple

The online process was simple, the language used was in Plain English and jargon-free and the cost the insurance very reasonable.

27 juillet 2026
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Réponse de Lloyds Bank Insurance

Hi Peter,

We are so pleased to hear that you found our online process simple, clear, and that the cost of your insurance was very reasonable.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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