Genuinely terrible customer service, i ordered a tracksuit 7-8 days ago, I contact them and they say they'll ship it, 5 days later, after continuously messaging them, no response, no tracking update a... Voir plus
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Outfit came a week early brand was very supportive and quick with responses, material is amazing looks just as advertised def won’t be my first purchase. their overall a really good brand merchandise... Voir plus
I don’t usually leave reviews, but this tracksuit absolutely deserves one. From the moment I put it on, I could tell this wasn’t just any regular set—it’s the perfect combination of comfort, style, an... Voir plus
Great quality , fair price, this brand needs to blow up. Straight street drip. I wouldn’t be surprised if I saw any celebrities or underground artists rocking this apparel-musicallyclever
À propos de l'entreprise
Écrit par l'entreprise
PREMIUM QUALITY FASHION / STREETWEAR BRAND. BASED IN THE UK.
Coordonnées de contact
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A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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first of all great customer service…
first of all great customer service amazing clothes material 10/10 what more can you ask for
I have had a complaint regarding a bag…
I have had a complaint regarding a bag purchased by my son. The stitches are faulty. I emailed to see what can be done and I was ignored. I complained via social media and I was asked to email them. So I did. I was sent a picture saying the item had been delivered. As this was not my complaint I replied stating the issue again and was ignored again. I then gave a review on here and yet again told they have not received any emails and to email them to discuss. Yet again no response. To say I’m disappointed is an understatement. My son spent over £100 of his hard earned money on the bag for it to fall apart within 6 weeks. Far from acceptable!!! Maybe someone from the company could actually contact me?
Tracky came yesterday so clean n comfy…
Tracky came yesterday so clean n comfy and ordered a short set couple months ago aswell quality’s crazy
Great quality
Great quality , fair price, this brand needs to blow up. Straight street drip. I wouldn’t be surprised if I saw any celebrities or underground artists rocking this apparel-musicallyclever
Besteld maar niks ontvangen!
27-08-2025 een tas besteld nog steeds niks gekregen! Mail gestuurd maar ook geen reactie op gehad! Echt slecht, bestel hier nooit meer! Nog steeds niks ontvangen en is nu al 27-10-2025, 2 maanden later dus!!!
27-10 mail send

Réponse de LOCK£D IN! CLOTHING
Locked in review
Small issue with receiving order but the team was amazing and the issue was resolved extremely quickly

Réponse de LOCK£D IN! CLOTHING
Best garms on the clothing scene rn 🖤💎
Brilliant brand
Brilliant piece, well made, well designed brilliant customer service, fast shipping.%100 buy from them again thanks LOCK£D IN
bought for the looks
bought for the looks, kept for the comfort, delivery went smoothly absolutely 0 issues
the quality and the desing is perfect…
the quality and the desing is perfect enough space for everythying u need to have with u .Would buy again and i reccomend it .
10/10 quality clothing and reasonable…
10/10 quality clothing and reasonable pricing.
Fire track suits and shorts set amazing…
Fire track suits and shorts set amazing quality material but needs more stuff selling to be a 5 star ⭐️
I don’t usually leave reviews
I don’t usually leave reviews, but this tracksuit absolutely deserves one. From the moment I put it on, I could tell this wasn’t just any regular set—it’s the perfect combination of comfort, style, and performance. Will definitely be back for more !🤩
Package got damaged in transit
Package got damaged in transit, Locked IN was rapid with the response and sorting a replacement out, gave updates along the way and maintained good professionalism, recieved package today quality is top tier on all items, 10/10 great products, great customer service
Order
Order not in stock given option to get refund or different clothing and arrived in 3-4days
The lack of contact is ridiculous
The lack of contact is ridiculous, I’m trying to return an item that arrived too small and they will not respond, I have emailed, DM’d, commented on their posts, I have tried every avenue to contact them and they are refusing to answer

Réponse de LOCK£D IN! CLOTHING
Terrible Customer Service
Ordered two sizes tracksuits as to make sure one fitted. Both came with no problem. I have contacted Lock£din 4 times asking for the return address, as states that is what you have to do. so i can send the XS size back but I have not had a reply. This has been going on for 2 weeks. I would never buy of them again.

Réponse de LOCK£D IN! CLOTHING
Good quality comfortable definitely get…
Good quality comfortable definitely get this tracksuit
The delivery was great and advertising
The delivery was great and advertising was amazing aswell due to me getting what I expected
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