Locks-Unlock / 24-Hour Locksmith Services Avis 

I wish I'd read the reviews on here before making the call. I was locked out and in a rush to get to the airport. Time was limited and my options very few, if I wasn't in rush I'd taken more time to choose.

As many have said on this post DO NOT USE! They are scamers, I asked how much was the work before he had started. Was ignoring me and just started drilling the lock quoting numbers say £39 call out charge and £140 for the work.
As I was now getting distracted by my friends to hurry in the car as we were becoming late for our flight all of a sudden the price had changed and did not include a new lock.
I had no time to argue and the operative clearly took advantage.
Now the price was £309..!

Either I was going to waste more time and possibly miss our holiday or just pay and go.
Please...please DO NOT USE.

DO NOT USE!!!!!
Complete scam charged us £250 to open our door after being locked out with a wire through letterbox! Initially quoted £380?! To which I said I can’t afford that.. I had crying children and needed to get in and he started doing the job before I could question it, then said it’s only money to me!!?! He said in the UK you can just go to work and get another £250 in a day?!!! I am so upset and feel so ripped off and angry, email doesn’t work to complain AVOID AT ALL COSTS

They charged £35 for a call out and £69 to open the door with a steel rod through the letter box. Their website is not clear about this hidden cost.

This is a scam business, I do not understand how people can do this and just get away with it. UK Trustpilot is there nothing you can do to flag this up? Till today the manager has not call me back and they have blocked my number. A friend call them today from my address and they were willing to come out but when I call it says they do not serve my area. Please if you are thinking of using them don't. Do not be fooled by the positive reviews.

Do not use!!!! They scam you out of money for simple jobs but quote £39. Requested to speak to management no call back was ever received. Once you complain they hang up on you each time. Called from another number to be hung up on again. Company address not available so you can't write to them either.

Was told it was a £49 call out fee, however as I had a Yake lock, was told it eoyld be an additional £100 as it could take longer. 2 minutes later, he'd drilled the lock and was in. Wanted to charge £82 for a absolutely crappy cheap lock insisting it was a 7 barrel lock (although the packaging said 5) which wad supposedly superior to my Yale. I ending up refusing to pay the entire price, and was still shafted at £200. Avoid this company as they are a con.

Very good services! Thanks guys.

Do not use this company. Elderly neighbour panicked and called 1st company. Call out quoted as £39.95. When he turned up , one minute of trying he said he would have to drill barrel as anti-picking lock. Price would be another £120+, then he would need another barrel which would be £25+ but couldn’t give exact price until he got it out.
I ended up calling my window fitter as cheaper to take out a window.
Had to pay call out fee which had increased by £10. Paid by bank transfer and the bank account details do not match the business account name- probably went to a personal account.
Man passed the phone to me to speak to the office lady who tried her best to get him to sort it and they would come down on price!!
Total rogue company who get away with it as people are out in a vulnerable position

We lost our key 1 month ago and had to call o Locksmith, arrived in less than 20 minutes.
Chris introduced Himself, asked us what happened, kindly asked about ID to proff adress, than he explained to me and my Husband that He will try to pick the door, and if he is gonna be able to open it by picking, it will cost us just 49£. And that the payment can be made by Card, Cash or Bank transfer.
No more than about 7 minutes, the door was Open.
We will definitely call again if needed and Recommend it to everyone.

Avoid this company at all cost!
They come and unlock your lock without asking for proof of address . What concerns me is that anyone who wants to burgle your property can contact this “cowboys” to gain entrance into your place!

Got quoted £49 key stuck in door so locked out. Arrived promptly however then started to say the job would actually cost £220, when we challenged this the price dropped to £180 then again, he then said what is the best price you can do! Surely it should be a standard price for everyone not haggling rip off. Luckily my partner was firm and knew from other quotes it should be between £70 and £90. He then did the job for £80 which I’m sure if it really was £220 he’d never have done as the company would be out of pocket. Absolutely disgusting, hate to think if someone elderly or a woman on her own would probably be bullied into paying it out of desperation. Just half we stood our ground!

Update: went to get a key cut and got told that it was an old key and they had used an old lock most likely that they had taken off someone else’s door!! The scary thing is that we got told it is likely they’ve kept the spare key as they only gave us one so we need to get the lock changed asap before they attempt to return.

Guy turned up more than half an hour late. Charged me VAT when I was not told about this initially. Did not provide a receipt. I suspect the guy who came out was the Boss but he kept on saying call the office. There e-mail does not work & after several polite calls to their office, they blocked my number.

Other reviews Overacting..
Called them yesterday, turned up in about 25 mins, very Professional team.
I ve been told everything before and explained.
It s the second time I had a locksmith but this time i have to leave a Review because I appreciate good work and good people.

Thank you for your Service!
Daniel.

Anti snap lock packed up on the front door. Called them, within 30 mins they come up. Advised me of the prices and was fixed within 20 mins. Yes, I paid more than the call out fee as extra work was needed. Good customer service would use again

I was trying to call my local locksmiths and somehow (thanks google dialling on android?) got these guys by accident. What a nightmare. Despite me saying I was 5 minutes from their premises (thinking they were local) they essentially lied about who they were.
The Good: they came promptly (even though I advised it was not urgent) and removed the faulty lock quickly (less than 10 minutes).
The Bad: they advised me that the new latch was very good quality and they did not mark up priced (turns out I could by one for about £30 and they charged £128!)
When they gave me the price they did not indicate that this did not include labour and so added another £45. All in it was £266 for something that was not urgent and should have cost £75-£90. It took him 47 minutes. Please save yourself the headache and never use them!!

Complete rip off, they overcharge massively, was £300 when I was locked out of my house. Had basically started before I could even agree to it. Would have been £150 if they didn't have to replace the lock.

Last week I had a locksmith out at 10pm emergency out of hours and they charged £95 for the exact same service.

fee was maybe a bit high but otherwise ok, having seen some other reviews I think some have overreacted but there is a little cause for concern.

**update they’ve now blocked me from calling them as I called to complain**

Called them as we were locked out. We had a key, but the key was in the door on the other side. They quoted £49 and arrived quickly. As soon as he came he said £89 to drill the lock, I said I’ve looked online & should be possible to push the key out and he said it wasn’t. ( I’ve since has this confirmed by a proper locksmith as untrue). Also, he said £49 was a simple job, eg using a card to open the door! Who on earth has a lock that can be opened with a credit card???
After drilling the lock he asked for another £125.00 to replace it, we said no way. We paid the £89, no receipt.
I work with the local council and will be raising this with a friend who works for trading standards. This is an out and out con preying on desperate people and they’re not proper locksmiths either.

My wife's grandma need her door opening and eventually a new lock putting in. They charged £500+. Absolutely disgusting. They've taken advantage of an old women for as much money as they can. DO NOT USE!! They'll fit it with a £30 wickes lock and charge you extortionate amounts. How they're getting away with this is crazy.

Do not touch this company! They are vagabonds! Very intimidating, forceful, liars, they will take your eye balls out and come back for the sockets! They rampage through your house then pull out a random figure of £412 to fix a lock!