Loft Leaf Avis 

360
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Its Beautifull...Fantastic service and beautiful plants.Their staff are very friendly. made for a good serving

Noté 5 sur 5 étoiles

Absolutely fantastic service, went out of their way to email me and let me know my packages would be a day later than they thought. The courier hadn't even updated me! Gorgeous website and even more b... Voir plus

Noté 5 sur 5 étoiles

Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfu... Voir plus

Noté 5 sur 5 étoiles

Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been grea... Voir plus

À propos de l'entreprise

  1. Jardinerie
  2. aussi dans
  3. Magasin de design et de décor intérieur
  4. Marché en ligne
  5. Pépiniériste en gros

Écrit par l'entreprise

Get indoor plants, pots, & accessories, with next day delivery. Free Click & Collect. Cardiff's 5-star rated online store.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

360 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(360)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely fantastic shop!

Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been great quality and fantastic prices. There's no other online store I trust more than LoftLeaf!

8 décembre 2021
Noté 5 sur 5 étoiles

Excellent plants and people!

Excellent quality plants, even those branded as “imperfect” are looking really good. They were really securely packaged, I ordered some fragile plants which arrived in one piece. Plus the service was excellent, they contacted me to let me know that my order may be delayed by a day or so, just so that my plants didn’t have to sit in a cold warehouse over the weekend. It’s clear that they are really passionate about what they do, and care for the plants and customers. I will be shopping here again!

8 décembre 2021
Noté 5 sur 5 étoiles

Fantastic

I have purchased a few plants and pots from Loft Leaf and have always received great service and advice. I highly recommend.

8 décembre 2021
Noté 5 sur 5 étoiles

Amazing plants

Amazing plants, well established and arrived wrapped very delicately and super speedy.
Would highly recommend and will be buying again!

7 décembre 2021
Noté 2 sur 5 étoiles

Unfortunately both of hanging plants I…

Unfortunately both of hanging plants I purchased died within a month, so disappointing.
In response to your reply on 7 December I was not asking for help as you pointed out I purchased from the almost unkillable range. I brought 1 hanging and 1 trailing plant if you want to be pedantic about my order. You need to learn to accept my experience with 2 of my plants purchased from LL, the other plants are all doing well.

6 décembre 2021
Avis spontané
Logo de Loft Leaf

Réponse de Loft Leaf

Hi Colleen,

We hope you’re well and thank you for taking the time to share your feedback.

It’s disappointing reading the feedback above, especially as at no point in the last 6 weeks since delivery have you contacted us for help or guidance.

Having checked your order, I can only see one hanging plant, and every plant on your order are from our almost invincible range. As the name suggests, they’re extremely hardy, and even when under stress they’re able to withstand a lot.

Unfortunately, given that you decided not to use our help and support page, message us on social media, or ask a question in a weekly plant care Q&A, there’s little we can do to help.

Best wishes
Jamie

Noté 5 sur 5 étoiles

Very impressed

Plants arrived really well packaged and look super healthy. Very happy with overall service and communication.

1 décembre 2021
Noté 5 sur 5 étoiles

Don’t go anywhere else!

They must be sick of me here,I think I order once a month on average and it’s always great,any issues which are Rare are sorted in the same day,plants are healthy,generous and pest free,packaging is always secure,no damaged plants and it’s recycled materials with dissolvable packing peanuts so what more could I want!
These guys are amazing

1 décembre 2021
Noté 5 sur 5 étoiles

Very responsive customer service!

Really impressed with the level of service and the friendliness. I had a question before buying that was answered quickly and I also had a minor issue after I bought, which was resolved immediately. When the plants I ordered arrived they were very carefully packed and they have thrived in the time since I've had them. I'll be buying again!

30 novembre 2021
Noté 5 sur 5 étoiles

Gorgeous plants for great price!

Plants arrived fast and carefully packaged. Both Mushu and Viserion exceeded my expectations - they’re so lush!! The little handwritten note made it ever so special 😊

28 novembre 2021
Noté 5 sur 5 étoiles

The best place for plants…

I’m absolutely obsessed with this shop, not only have I placed multiple orders, multiple times for multiple plants but I can’t stop myself!!! They’re all just so precious.. All of the plants come perfectly packaged and super quick, they’re fabulously priced and I love the range of imperfectly perfect plants, they’re really only slightly imperfect and I never notice at all.. I absolutely adore the support given to MIND charity by the shop. I really can’t rate this place enough, excellent prices, amazing customer service, really quick shipping, charitable and super friendly oh with incredible plants!! Love love love.. my favourite go to store :) thank you guys, you’ve brought so much zen to my life xx

28 novembre 2021
Noté 5 sur 5 étoiles

My plants always arrive in perfect…

My plants always arrive in perfect condition, just like in the pictures, packaging really protects the plants , and you get a hand written thank you note from the guys who pack up your plant ! Lovely touch 😁👍🥰

27 novembre 2021
Noté 5 sur 5 étoiles

Good healthy plants

Very happy with the plants from here, even the “imperfect” ficus plants were healthy and in excellent condition. Extremely fast postage, would recommend

24 novembre 2021

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