Londonappliances Avis 

724
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Second Order from London Appliances last one in 2021 Easy online process Placed order chose next day delivery and 8am I have a knock on my door, here’s your new Freezer Miss Can’t ask for a... Voir plus

Noté 1 sur 5 étoiles

I strongly advise avoiding London Appliances. Their workmen caused a severe leak while working in the flat above mine, resulting in water pouring through my ceiling and fusing my kitchen electrics.... Voir plus

Noté 5 sur 5 étoiles

This is the second purchase I have made. I found both the sales advice and the delivery and fitting process to be excellent. Jordon gave me expert advice helping me navigate the products to find the m... Voir plus

Noté 5 sur 5 étoiles

Order #25015. Can only verify the endless amazing reviews on London Appliances. Today, they fitted a Bosch dishwasher replacing the old one, which was integrated. That is something the majors do not d... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Entreprise d'électronique
  3. Magasin d'électronique

À propos de Londonappliances

Écrit par l'entreprise

About us


For over 20 years Londonappliances have delivered electrical goods to over 100,000 satisfied customers, being in London gives us the edge when it comes to a speedy service, not only are we quick but we offer quality goods at great prices. Many retailers attempt to wow their clientele with cheap prices. Well, we offer great prices accompanied with a fantastic service.


Expert Installation

We offer Expert installation services the very next day for all home appliances, from Gas Cookers to Built-in Appliances we’re able to have your appliance fitted and running on a day of your choosing 7 days a week.



Being London’s largest retailer of home appliances means we stock a massive amount and variety of stock; we know how important a quick service is that’s why we’re able to offer next day delivery for orders before 9pm.


Knowledgeable staff

Safe to say, our staff know everything about appliances from dimensions to the quality of any home appliance. Being centred in London allows us to know how awkward some kitchens can be, we also understand how popular built-in appliances are in London, we can professionally install integrated units with ease and always upon delivery.


We know London.

Not every delivery is easy. All of our drivers are trained to be able to go up to the 4th floor without a lift, meaning we can offer a service no one else is willing to do. No lift, no problem! 


Speedy Service

We’ve kept our customer base within one city, this means we’re always around the corner. We’ve got the edge when it comes to a quick service.

Our commitment to you

We're working constantly to ensure all prices listed on our site are the best, this may not always be the case which is why we are happy to price match all legitimate competitors. We offer an excellent service whilst maintaining the best price, Communication is key, we make sure to update yourself on every step leading to your delivery.

Contact us

For sales and enquiries give us a call on 02030519780 for customer service you can call our team on 02077391004, or should you wish to see us in person visit our main branch or depot, 334 Bethnal green road E2 0AG or 28 Fowler road IG6 3UT respectively.

Feel free to send us an email on info@londonappliances.com to answer all queries.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

724 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(724)

97 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I can thoroughly recommend London Appliances

London appliances have been very helpful. We purchased a dishwasher but upon using it, it really wasn’t the right fit for us, London Appliances were very helpful and allowed us to upgrade to a better model. We obviously paid the price difference, they also removed the original one and fitted the new one at no extra cost.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

This team is the absolute best!!!

I honestly don’t think I have ever received such brilliant service from start to finish with any organisation.

From speaking with Aadil and his colleague to installation and delivery from Tony and his colleague the service was outstanding. To the point I’m going to buy another appliance from them very soon! I highly recommend this company.

My washing broke on Tuesday evening, I had a new one delivered at fitted by Thursday 8.15am.

I can’t wax lyrical enough.

Thank you for your support and also helping me choose.

Kirat London

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot fault their service

Cannot fault their service. They pick up the phone after only a few rings, delivered when they said they would and at the time they said, installed and tested the washing machine and took the old one away with no fuss or bother. I will certainly buy from them again.

12 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Failed to deliver purchased items on…

Failed to deliver purchased items on numerous agreed occasions. Starting a section 75 to obtain a refund, as communication has been poor.

I haven’t received any request for additional info from TrustPilot, ticket raised with support. I have emailed the info to your company, subject: Section 75.

2 février 2026
Avis spontané
Logo de Londonappliances

Réponse de Londonappliances

Hi,

We’re sorry to read this and take feedback like this very seriously.

We have requested further information from you via Trustpilot so we can look into this properly. As soon as you respond with the requested details, we will urgently investigate the matter and review what has happened with the delivery and communication.

We’re committed to resolving any genuine issues as quickly as possible and look forward to your reply so we can assist further.

Kind regards,

Mohammed
Customer Support

Noté 5 sur 5 étoiles

Excellent customer service

Ordered multiple appliances on a multibuy price. The customer service I have received from this company has been excellent - I would go as far as to say above and beyond. I would highly recommend and would use again if I had the need.

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Haven't collected old appliance

They weren't able to disconnect the old cooker and told us they were going to come to collect it as soon as the engineers has connected the new one. They didn't. I've called them 2 times already, they even confirmed collection for Saturday. They didn't come so the old cooker is in the middle of the living room.

22 janvier 2026
Avis spontané
Logo de Londonappliances

Réponse de Londonappliances

Thank you for taking the time to leave your review, and I’m very sorry for the inconvenience this situation has caused.

Normally, old appliances are disconnected and removed at the point of delivery. However, on this occasion our team were unable to disconnect your old cooker as the gas connection was deemed unsafe, and for safety reasons they could not proceed at that time.

Regarding the delayed collection, although a provisional date of Saturday 24th was discussed, this unfortunately could not be scheduled as your property management company needed to authorise the additional charges before we were permitted to attend. I appreciate that this was not clearly communicated and apologise for the frustration this caused.

I can confirm that authorisation has now been fully cleared and the collection is scheduled for Tuesday 27th, at which point the old cooker will be removed.

Thank you for your patience, and again my apologies for the disruption. If you need any further assistance in the meantime, please do not hesitate to contact us directly.

Catherine London Appliances

Noté 5 sur 5 étoiles

great service from London Appliances

great service from London Appliances, they answered the phone every time (quite unusual these days), catered for all our needs, very efficient service. Delivery with installation carried out on time and in a very friendly manner. Thank you very much for your excellent service

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered late in the afternoon

Ordered late in the afternoon, delivered before 11am the following morning excellent service thank you to Shahid and Aman for a friendly delivery , I have already recommended this company to friends and family
Excellent service thank you

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My last cooker 'died' just before…

My last cooker 'died' just before Christmas and London Appliances really kindly delivered the new one just two days later, in time to cook the turkey! The men were so helpful and polite, super-clean and tidy and careful. I am SO HAPPY with this company and will definitely choose them next time!!! A***** on everything!

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Competitive prices and easy to order

Competitive prices and easy to order. Easy to contact and work through any changes. You actually get to speak with a person who values your business and wants to help. Aadil thank you very much for the amazing service.

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

unreliable

unreliable. never delivered the oven, time wasters. no communication or updates. PayPal gave the refund

2 décembre 2025
Avis spontané
Logo de Londonappliances

Réponse de Londonappliances

Hello Nural,

Thank you for your feedback. Upon reviewing your order, we can confirm that payment was received through PayPal. PayPal then issued a security check request, and as a result, our system automatically cancelled your order and processed a refund.

We’re sorry for any inconvenience this may have caused and appreciate your understanding.

Katy
Customer Services

Noté 5 sur 5 étoiles

A company that does what it promises.

I had ordered a washing machine from a well-known name and had the delivery cancelled by them TWICE. I ordered from London Appliances at mid-day on Friday, by phone and told them that my flat was 4th floor with no lift. The machine arrived on Monday was carried up all the stairs and installed with no issues whatsoever. Thank you!

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

London appliances - hassle free and very knowledgeable

London appliances were beyond fantastic, I usually use my kitchen supplier / builders merchants to supply all of my appliances. This time I thought I would try and save some money and try these guys.

Being a developer I usually don't have the time to shop around to find the best pricez

i spoke to Jordan from the start and he was extremely helpful. Took all the hassle out of navigating model numbers and different specs.

He Went away and beat an already competitive price and saved me even more money.

These guys blow any other competition out of the water!

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good price and service

It was easy to find the appliance I was looking for and the price was excellent. Delivery and installation was quick and smooth too.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing store

Amazing store, Guys are always happy to go above and beyond to get the appliance to where it needs to go. Been buying my appliances here for years and never had any issues.

28 novembre 2025
Avis spontané

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