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À propos de l'entreprise

  1. Maison d'édition

Écrit par l'entreprise

At London eBook House, we have a team of professional book writers to bring your dream book come to life. Our writers work meticulously to bring your ideas to life through a well-written book published under your name. We have an exceptional record of writing award-winning books for our clients. Our professional book ghostwriters have helped many clients’ books rank among the best sellers through their excellent book-writing skills.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

Never ever again

Oh, I’d love to say the journey was a great and fulfilling experience — the kind that enriches the soul and restores one’s faith in professional services. Sadly, that would be fiction. And not even well-edited fiction.
In reality, it was long. It was tortuous. It moved with all the urgency of continental drift.
Initial communication? Excellent. Prompt. Reassuring. Almost impressive. In hindsight, I assume that was simply the “we haven’t actually started yet” phase. Imagine my delight when the first round of editing arrived looking as though it had been enthusiastically tackled by a sleep-deprived 12-year-old with a fondness for random font changes. Formatting was chaotic, fonts were mixed like a ransom note, and when I pointed out the errors they were dutifully removed — only to mysteriously reappear later, like editorial whack-a-mole.
The cover design process was less “collaborative creative journey” and more “shouting into the void.” Clear instructions were provided. They were also, apparently, treated as light suggestions.
Then came the attempt to recharge me for the ISBN — which, minor detail, was already included in the original package. Strangely enough, once this was pointed out, the charge evaporated. A Christmas miracle.
As for timelines: even allowing for the festive season and the general slowing of civilisation in December, the process sailed well past the promised 40 working days. Momentum only seemed to materialise once I mentioned refunds and the possibility of court action. Remarkable what can be achieved with a little motivation.
And just when I thought we were done, I was generously offered a marketing package for the bargain price of £250 — delivered via weekend phone calls and texts, no less. Nothing says “professional publishing partner” quite like unsolicited Saturday sales pitches.
Feedback I provided? Thoroughly ignored. Spectacularly so.
Never. Ever. Again.
Caveat emptor.

1 mars 2026
Avis spontané
Logo de London eBook House

Réponse : London eBook House

Hello Ted,
Thank you for taking the time to share such detailed feedback. We genuinely appreciate the effort you put into outlining your experience with us.
We’re glad to hear that the initial phase of communication met your expectations. However, we sincerely apologize that the rest of the process did not continue at the same standard. The concerns you’ve raised regarding editing quality, formatting inconsistencies, revisions, and delays are noted, and we understand how frustrating that must have been.
Regarding the design process, our intention is always to offer multiple concepts along with flexible revisions so authors can arrive at a result they’re fully satisfied with. We regret that in your case, this did not feel collaborative or aligned with your expectations.
On the ISBN matter, the package initially included an Amazon-provided ISBN. The additional ISBN discussed later was intended for broader distribution across multiple platforms, which typically requires a separate, paid registration. That said, we acknowledge that this could have been communicated more clearly to avoid any confusion.
We also apologize for the delays beyond the committed timeline and for any follow-ups that may have felt intrusive. This is not the standard of professionalism we aim to uphold.
Your feedback is important to us, and we will be reviewing these areas internally to ensure better consistency, communication, and overall service quality moving forward.
Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Really solid serice.

My book needed a complete structural cleanup, and they handled it better than expected. They kept me tone but made everything clearer and more organized. The formatting was spot-on and looked great on Kindle.

2 décembre 2025

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