Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I like this product,it does lengthen my eyelashes although they dont quite look like the models shown on advertisment, i do think though that the mascara is upside down , the smaller end is the flui... Voir plus

Noté 3 sur 5 étoiles

Excellent customer service - actually care about reviews of their product ! Not right for me but light even application. It leaves dark smudges under the eyes and is very difficult to remove even w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a watch, which was obviously cheap. But having bought off Temu more than once, cheap doesn't always meant utter rubbish. Thr watch delivered although looked relatively similar wasnt the one a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don't ever use this they charge a fee for safe shipping but nothing ever arrives then they cancel your guaranteed safe delivery and refund you 1 pound saying that you have to contact seller absolute s... Voir plus


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

RIP off!

Well , it’s a real rip off! The due comb is the size of a packet of gums ! I had ordered one from Amazon and it was good but I thought Londonget would be better. Not worth it.

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

This product doesn’t deliver what it…

This product doesn’t deliver what it intends to be. Waste of money or precisely a big lie.

21 février 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@londonget.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Noté 1 sur 5 étoiles

RIPOff central

Wasn’t impressed at all… ordered for periodontist tooth paste and got teeth whitening toothpaste…
Never replied to my complaint

1 mars 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer,
We are truly sorry for the serious mistake with your order and the frustration of not receiving a reply to your complaint. We sincerely apologize for sending the wrong item and for our poor service.
Please send your order details to our customer service email address: service@londonget.com . Our professional customer service team will provide you with the best solution within 24 hours.
Please give us a chance to make amends.
Sincerely,

Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. This is not working as you promised. Nothing was happened

8 mars 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@londonget.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Noté 1 sur 5 étoiles

It’s absolute rubbish

It’s absolute rubbish

20 février 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@londonget.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 2 sur 5 étoiles

Doesn’t do what it says

7 mars 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@londonget.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 5 sur 5 étoiles

Brilliant

This is brlliant a fab way to keep.your dogs teeth clean and healthy especially if you cant brush them.

7 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Transit was in good time

Transit was in good time. Mascara is very clumpy when applying, I thought it was a comb wand but it's just round, very difficult for me to apply without blobs on eye lids

7 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

My review on this company I will never…

My review on this company I will never use this company again & my family have the same opinion rubbish delivery service and very poor customer service service care .l order items in February and still no clue were it is shocking

11 février 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer, we sincerely apologize for the extremely long wait, the bad delivery service, and the poor customer support you have experienced.
We fully understand your disappointment and frustration.
Please send your details to our customer service email address: service@londonget.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Noté 1 sur 5 étoiles

Nothing like it was advertised

Nothing like it was advertised

13 janvier 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@londonget.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Noté 1 sur 5 étoiles

The mascara is like water

The mascara is like water. It drops off the wand. Dreadful.

2 mars 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@londonget.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Noté 1 sur 5 étoiles

Ordered a watch

Ordered a watch, which was obviously cheap. But having bought off Temu more than once, cheap doesn't always meant utter rubbish.
Thr watch delivered although looked relatively similar wasnt the one advertised. For starts one of the main reasons I ordered it was it was waterproof. Not this one. Most definitely not the one on the adverts. Not even close. A very poor, piss poor replica which is so cheap amd nasty it will be going in the bin. Shame on you.

7 février 2026
Avis spontané
Logo de Londonget

Réponse : Londonget

Dear Customer, thank you very much for taking the time to share your feedback. We sincerely apologize that the watch you received is not the same item as advertised, that it does not feature the waterproof function you were expecting, and that the overall quality and condition have left you feeling deeply disappointed. We fully understand how upsetting it is to receive a product that fails to meet even basic expectations, especially after trusting the description provided. Please send your order details and any relevant information to our customer service email address: service@londonget.com . Our professional customer service team will review your case with complete seriousness, treat your complaint as a top priority, and work diligently to provide you with a fair and appropriate solution within 24 hours. Please give us a genuine opportunity to address your concerns properly and make this right for you; thank you very much.

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