London Property Broker Ltd Avis 263

Responsive and professional. Thank you!

Rhys , Rob ,Rimi and Atif- great job! I'm new to the country and London itself, but they made things smooth as butter for me!
Thanks a lot, especially Rhys.

I contacted MovingCity to gain a copy of an old tenancy agreement from some years ago. It was a key document needed for Brexit residency status of my niece. I was contacted by Samaha Ahmed in the accounting and HR department. She rang me (in Paris) that evening and within 24 hours had the matter sorted. It did not turn out to be an easy document to find so I appreciated the extra lengths Sam went to for me. She was fantastic.

My experience with Moving City was excellent. I spoke first with Rhys who was really invested in my search and always replied quickly. I was shown a few great properties by Marius in Aldgate. Despite being busy, Marius was really attentive and willing to take time to answer my queries. I ended up going for a different property but my experience with this agent was really fantastic.

I have dealt with Ripon on a number of transactions, most of which have been challenging. Despite the difficulties he has been superb throughout the process, keeping me informed and going over and beyond to deliver results. Highly recommend

I used Moving City to help me find a new flat in London. From beginning to end they were friendly and professional. Rhys is reliable and very helpful, and helped to remove all the stress from my search for a property and the moving process. I fully recommend Moving City.

The team is always available to help and to get things done.
Rhys Drewell was our contact for the whole renting process and his communication was above and beyond our expectations
Thank you once again for your help

I have just concluded a high value sale with Ripon and could not speak any higher of him. He is a first class professional and I would not hesitate in recommending him to anyone. Thank you!

Atif, their Property Manager, is incredibly proactive, resourceful, and a delight to deal with.

Me and my partner have decided to move back to London after just over two years living abroad. We were lucky enough to come across Moving City!
Rhys Drewell helped us find the perfect property that fitted our budget and himself and all the office team were extremely helpful and prompt dealing with any unplanned situations.
Very professional estate agents.
Highly recommend!
Caroline & Guilherme

I have been renting with different letting agencies/landlords in London and Moving City was the worst by far.

Firstly, I viewed the property unfurnished and was promised that furniture would be provided by a certain highly reputable furniture company, which convinced me to sign the contract. I kept chasing for updates, however was ignored and left waiting, and only when I moved in did I realise that cheap furniture that was falling apart was supplied instead (NOT from the company they had explicitly stated prior to me signing the tenancy).

Secondly, I encountered various maintenance issues (radiator not working, radiator falling off its bracket, ceiling leaks) which were ignored for weeks without any updates, despite me continuously chasing Moving City.

Thirdly, when the contract ended and I had to move out, I waited for a full month and kept chasing for the return of the deposit, however they kept asking me to wait, without specifying any issues with the flat that would cause this delay. I had to pursue the DPS' statutory declaration route in order to force their hand on this.

Overall a very unpleasant company to deal with, who become extremely unhelpful once you sign the tenancy agreement.

Edit: I am surprised at the speed of Moving City's reply (compared to my prior emails!). The property ombudsman requested for the fee to be paid to me - it was definitely not from Moving City's goodwill (or lack thereof). They also tried reporting this post, however it just got reapproved. Take of it what you will.

It was my first time renting a flat in London and after a horrendous experience with another real estate agency (story for another review), Moving City stepped in at just the right time to help me secure an apartment in London at a very short notice. The whole process from viewing the property, signing the contract, to handing me the keys was very smooth, and any questions or issues I had were addressed in a timely manner. I especially appreciated Rhys’ effective and friendly communication and Rimi’s patience. Definitely recommend!

Ripon is exceptionally hands on and goes above and beyond when it comes to his clients. He is efficient in getting good deals over the line and also the paperwork that comes after so a dream to work with.

The entire team at Moving City is extremely professional and helpful in terms of assisting their clients to finalise a home which is suits their requirements. We would like to specially thank Rhys who made an effort to understand our requirements and promptly assist us with all available options. The documentation work was smooth and quick. The team continued to offer support even after we moved into our new home and was available to assist us with all small queries that came up with the movement (special thanks to Atif).
Thanks again Moving City team.

Rhys was really excellent in providing professional help. He did answered all our questions and help us moved in with peace of mind. Friendly and Helpful as well!!!

Overall great experience, Rhys was helping during the viewing and showed me more places than what I thought at first. I was pleased with the process - just lacking a little bit of information before moving in but in general, very positive. I would recommend moving city if you want to move house.

Both Rhys and Christopher were extremely helpful when going through the rental process and have continued to be so following our move.

Ripon has been excellent throughout the sale of the property. He managed expectations on a regular basis and managed to achieve a fair deal. Would definitely recommend Ripon for further sales and purchases.

Christopher was informative during the viewing process.
Rimi was fantastic at setting my contract and the pre-move arrangements while giving me the information I needed to settle in my new flat.🔝
Highly recommended

Ripon has been excellent and has provided me with a very professional service for the sale of my off plan property. Everything has been executed very nicely from finding a buyer to exchange and completion. I was surprised to see how quickly things moved, and Ripon has been very helpful in the entire transaction. I will definitely work with Ripon again in the near future.