London Property Broker Ltd Avis 263

Had a positive experience overall. Ryan, our agent, was polite and even agreed to move out some furniture from a furnished property free of charge which was nice.

I would NEVER recommend this group to anyone looking to rent in London.

We were first pressured into a viewing time slot that suited neither of us. We were told there was nothing earlier and nothing later than the time given only to show up at the viewing to get a phone call that no agent would be arriving to show the viewing.

We met with the residences of the apartment who said we were the very first to view the property.

After putting in our offer, it being accepted and SENDING OVER DEPOSIT MONEY we naturally gave our notice to our current landloard.

Our offer was accepted. The landlord had approved. Forms had been filled out and sent over. Deposit sent. Notice given to current landlord. Only to be sent a WhatsApp message by this agency the following morning to say we were no longer being given the apartment. The offer was now being revoked and that another person had offered more money and therefore our deposit would be sent back.

Not only are we now facing being homeless, there is still no sign of our deposit money and the best we got from Moving City was a "best of luck"

They also use pictures from other properties in the advert. This was NOT the property that was viewed. These pictures are not even an accurate representation. They are from a completely different apartment.

1 bedroom, 1 bathroom
Hawthorne Crescent, Greenwich, SE10

Ironically enough the apartment is still available to rent across all rental websites including Moving City which leads us to believe the fact that we're a same-sex couple is one of the disgusting reasons as to why we have been rejected after handing over everything requested from us to begin with.

Absolute bullsh*t.

Smooth and efficient service provided by Ryan, top man

The move in process went smoothly and i am very happy with the flat. The agent guided me through smoothly with clear procedures. Thank you!

Great experience with Ryan. Nothings going to be perfect but communication was great.

Being wholly unfamiliar with the complexities of renting in the UK, it started out very tough & frustrating for awhile…but once we got in contact with Macey, things went from daunting to dauntless as she took over & walked us through EVERY step to completion!! She’s been best of the best at this top-notch professional company, and I could ramble for pages about how relieved & excited we now are about this next move! Do yourself a favor & don’t hesitate any longer 🌟

Ryan was incredibly helpful and professional throughout the entire rental process. After living in London for several years, he is by far the best estate agent we’ve encountered!

I had a fantastic experience renting my flat through Ben, the broker agency. Ben was incredibly helpful, reliable, and always available to assist with any questions or concerns I had throughout the process. His dedication and professionalism made the entire experience smooth and stress-free. Highly recommended!

Macey has helped me every step of the way from arranging a viewing/ showing me the property and completing all of the paperwork . She answered all of my questions (there were many 🤣) and always really quickly and in a very friendly and polite manner. Nothing feels like too much trouble and she’s always so responsive and kind. I’ve come to her with several issues as relocating from abroad and she has helped me navigate them all when I’ve been panicking she’s been really calm and helpful couldn’t recommend more she’s brilliant and the whole process with moving city has been really swift and pain free taking only 2 weeks from viewing to moving ❤️ thank you!

Being international students, with limited resources and acquaintances in the UK, it was a very daunting task to look for suitable places to live. However, Moving city Estates, especially Ben Buchholz, made the process as seamless as possible. They were extremely helpful at every step of the way. We are very grateful and totally recommend them.

I found a property on an online website which was listed by moving city.Within a day I had viewed the property and made an offer.My offer was accepted succesfully and I was glad by swift responses by the agency especially Ryan Ndala.Ryan was very helpful throughout the tenancy process and was available and willing to negotitate which is very rare in Central London agencies.I am very glad that I got the property at terms which suited me and I was amazed at how easy the process was.The agents at moving city are extremely proffesional and helpful and I could not reccomend them more.

Really great, personable service. Ben and Macey in particular have been very helpful and good to deal with. Couldn’t ask for more in an Agent.

We recently worked with Ryan as our real estate agent, and the experience was exceptional. From the beginning, he made the entire process smooth and straightforward. He was attentive to our needs and provided invaluable guidance at every step. His expertise and dedication ensured we found the perfect home with ease. Thank you so much, Ryan!

I was moving from overseas at very short notice and Ben was absolutely wonderful, he made the process so much easier. He provided excellent service, he kept me informed, answered my questions patiently when I was familiarising with the process/different aspects of renting and I can nothing but recommend Ben as well as moving city.

This was my first time moving into and renting in London. Ryan could not have been a greater help. I am very grateful for his time and support. Always at hand to assist, and promptly works to provide an answer to any of my queries. He has certainly gone above and beyond to assist us around the clock. I could not be happier with the service I have been provided by Ryan.

The move-in process was also very smooth and any questions / concerns I had were answered immediately. Highly recommend!!!! Thank you very much Ryan!

Best agent I have experienced in my years of renting.

All issues were promptly fixed, for example:
- Heater issues, they sent someone over same-day on some occasions
- New mattress, got it within a couple working days of the request

The checkout process, including return of deposit was very smooth. My friends find this hard to believe.

they have been really helpful throughout the whole experience!

Macey is always the best. She’s always patient and optimistic. The experience of communicating with her is really efficient and comfortable. She is brilliant factually.

I have had the best experience working to get my new home with Moving City!! Especially Macey Smith. She was super patient with all my questions and very proactive throughout the process. I would recommend them and rate them very highly. What an amazingly smooth service. So glad to have been a part of it :)

Massive thanks to Macey! She was so helpful throughout the entire rental process which was my first rental experience in London. She answered all my endless and crazy questions at any time giving me an understanding that the process goes right and smoothly. Highly recommended!