Lonestar of London Avis 

146
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed this order not knowing anything about the company and fingers crossed the product was going to be as expected. Well I absolutely love your product. I am a size 16-18 so some items which look... Voir plus

Noté 5 sur 5 étoiles

Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys... Voir plus

Noté 4 sur 5 étoiles

Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refu... Voir plus

Noté 5 sur 5 étoiles

Bought a gorgeous cross-body bag for work. I work in events and need access to my phone at all times. Great to be able to slot in a credit card or room key too. Design has been well thought o... Voir plus

À propos de l'entreprise

  1. Magasin de sacs et de valises

Écrit par l'entreprise

Lonestar of London offers you a range of cross body phone case bags, the perfect solution to a busy life. With the option to select from a range of bags and a variety of interchangeable straps, key rings and wristlets, you can define your own style. Practicality is not forgotten, with space for cards, cash and keys, simply pick up your bag and head out of the door to face your day. The epitome of ‘Style on the move’.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(146)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Remarkable customer service! ⭐️

I received an additional keying with my order. The quality is actually great! I also found a handwritten note in my box. The keyring may not have a lot of value to it but the handwritten note certainly does have a lot of value. It’s truly an effective and kind gesture and a sign of great customer service! ⭐️

12 avril 2024
Noté 5 sur 5 étoiles

Stylish cross body phone case

Lonestar phone case arrived on time and was beautifully packaged. It’s a great stylish product. I particularly like the look of the card holder and phone case. Tbe free strap was an added bonus

20 mars 2024
Noté 4 sur 5 étoiles

Great customer experience

Great customer experience. I was looking for something to hold my phone and passport whilst travelling. The phone holder is perfect, passport is a bit tight, so hoping it will relax a little with use. I have suggested that they make the zip a touch longer.
Nice quality and love the choice of straps.

20 mars 2024
Noté 5 sur 5 étoiles

Excellent product and 1st class customer service

I have been using another brand of crossbody phone cases for a while but had to get them shipped from the USA. They were very expensive but couldn't fine anything similar, until I found Lonestar! I bought the Electra case for my iphone 15 pro max. It fits perfectly and does exactly what I need it to do, i.e it makes my phone accessible easily while also keeping it safe and secure. Perfect for days out and travelling. I don't use it every day but you could if you wanted to. Also have to say that customer service is top notch. Quick delivery and love the choccy treats!

9 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

The ultimate in customer service

From ordering to being updated on shipping to arrival and oh the most beautifully wrapped, hand written note to the coolest free extra's and additional chocolates it was the ultimate in retail experience, and that is all before I have even talked about the product itself! The case is top quality, Really classy with a stunning red inline on the wallet. It has been 3 days and I have had so many folk admire it. Really stylish and cool.

4 mars 2024
Noté 5 sur 5 étoiles

First time purchase

Fast delivery and the packaging was amazing. It was all lovely wrapped and the quality was excellent. I would thoroughly recommend. The bags are great for travelling and if you want the carry the bare essentials.

1 février 2024
Noté 5 sur 5 étoiles

My bag is so so beautiful

My bag is so so beautiful . It’s perfect as I hate carrying big bags so this is ideal for me . I’ve had lots of compliments

25 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Love love love

I received my bag today and I absolutely love it!! I’ve been looking for a phone case/bag for awhile and saw an advert for Lonestar of London im so glad I clicked on it, they had an offer on too which was amazing to receive a spare strap for the bag… I initially made a mistake and their customer service team were quick to pick up on it and contacted me immediately to rectify it, which they did straight away and were extremely helpful from start to finish!! I will 100% order from them again, great company!!! Thanks again ⭐️

12 janvier 2024
Noté 5 sur 5 étoiles

Beautiful products and great customer service

The perfect little bag - at last! Fits phone at the front with easy but secure access, a strong zipped pocket on the side with lots of space for cash, keys and more; bank cards etc fit in individual slots at the back of the bag for security but easy access.
I also got the AirPod case which looks great and everything is at hand. Wonderful customer service too.

21 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

I would have given it 5 stars put…

I would have given it 5 stars put parcel was open when it arrived and small strap missing

18 décembre 2023
Logo de Lonestar of London

Réponse de Lonestar of London

Thank you for the review. So sorry to hear that the parcel was open upon arrival. Unfortunately once the package leaves our offices it is out of our control. We will of course contact you directly regarding the missing strap and pop it in the post to you immediately.

Noté 5 sur 5 étoiles

Well designed quality item

Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys as my iPhone is the biggest version and means the zip compartment doesn’t have enough slack in it. Would be fine for smaller phones I think.

23 octobre 2023

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