LookHUMAN Avis 

I ordered a t-shirt for Xmas on Dec 14. I paid for Priority Shipping. It still hadn't shipped, so I sent them an inquiry Dec 23, heard back Dec 27. The customer service rep said she was checking on the status - but never got back to me. It finally shipped Jan 9.

I have no idea the product quality because I had long left town by the time it arrived

I made the order on december 13th. They shipped it on december 23th. I even tried to get a refund when a week had happened since I wanted the items as christmas gifts and realised they wouldn't arrive on time. I didn't get any response from my request until they actually shipped it, ten days later. I get that its high season and delays may occur but the fact that I didn't get any info from them until it was convenient feels deceitful.

Also, sizes are smaller than they seem, I asked for XL and they feel tight on my arms. They are the usual Gildan brand that you get in Walmart and alikes, so don't expect any special quality.

I loves everything I got!
But the shipping took awhile, though I know it was the holiday season! With that said. Everything was perfect!. I ordered a little of everything. I got my mugs and they were packaged in amazing bubble wrap! And my satanic vibes get to show lol. Would highly suggest to the people with a sense of humor and if you got a dirty mind this is perfect!

I ordered items a week ago (Saturday, 12/14) and paid for fast shipping, which was 5 days. They printed the label Thursday (12/19), and didn’t actually ship the item until the next day. I paid for expedited shipping. When I reached out to customer service to find out when the items would be shipped, I didn’t receive a response for several days. They waited until they printed the label so they could say they shipped it. I get it, it’s gift season, but couldn’t there be a preemptive email sent out stating there will be delays and don’t bother paying for their fast shipping?

Edit: it’s now the 28th and I still do not have my package. It’s very slowly making its way via DHL. Having an option for fast shipping is clearly a blatant lie and shouldn’t be offered on the website.

I received my items on the 31st. 2.5 weeks is “priority shipping” for this company.

Look human hasn’t shipped my sweatshirt or responded to my emails. Their phone is disconnected. I do not recommend

Horrible customer service. You can not get a response!

LookHuman got back to me super quick and was able to solve my problem!

I can’t be more honest in my life, Meetchy is the reason why I will continue to shop at LookHuman! The kindness, generosity, and role model of Meetchy’s customer service shinned brighter than a star! I need this company to know that Meetchy is so kindhearted, they truly made my day! Thank you so much! I hope you have a wonderful life!

I ordered two mugs for my daughter-in-law that were unfortunately damaged in shipment. The customer service person, Meetchy, was great. Problem solved quickly and easily.

I am sure my D-i-L will be delighted.

Thanks again \,

John

Customer reviews should not be used to monitor employees. A sign of a weak company. My agent was great. But I won't shop again. Respect your workforce.

Customer service was prompt, easy to work with, understanding, and helpful. A mistake on my end (ordered incorrect size) was able to be corrected on their end. Super thankful! This is my second order with Look Human and I was extremely pleased with the first, now even more so with their customer service. I can’t wait to receive this order!

I accidentally messed up my order and didn't realize it until the order was placed! I reached out and asked if it could be fixed; Meetchy was very friendly and accommodating and the problem was fixed by the next morning. It was so great not to have to worry about making a return.

Fast response, kept letting me know it was being processed, then came back to say my replacement was on the way and I could donate to a charity! Awesome service

Meetchy was a great help. I told them the problem (broken mug), provided a photo, and now I have new product on the way. 10/10 service.

Mary was incredibly helpful with assisting me in replacing some items that were broken during shipping. She was prompt to respond to my emails and had the replacement items shipped right away.

Meetchy was great and handled my issue about exchanging sizes, also mentioned I can donate the previous shirt which is a great cause.

Extremely helpful, communicative and quick to respond.

I accidentally bought the wrong phone model for my new phone case so I needed to exchange it for the right model. I got on their chat and Meetchy was able to exchange it and order me the correct one right away for no extra charge! Now I have the proper case coming and couldn't be happier with the excellent customer service! This is why I love shopping for cases from Look Human, such an amazing company with crazy high quality products! My old case from them on my old phone was so strong and durable that it never had a scratch on it after over 3 years of owning it and my phone was practically indestructible! Plus the design was to die for! Love you guys to the moon and back! <3

Created a solution to my problem and was so kind in their reply!

Meetchy went above and beyond with the level of customer service that they provided. I have been ordering from this company since before the pandemic and will continue to do so for funny t-shirts and stand out facemasks!!