Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service especially when my order arrived damaged. Katie went out of her way to send replacement items and ensure that I was happy with my order. Highly recommend this company.

Noté 3 sur 5 étoiles

Loft ladder arrived damaged with one layer of cardboard protecting it. Loops reluctant to issue refund, review may be edited. Edit: they did issue a refund so 1 star goes to 3, but I fit loft ladders... Voir plus

Noté 5 sur 5 étoiles

I have been looking for Art Deco accessories to complete my room decoration. My chosen metal is chrome and Loops Direct had the perfect Art Deco chrome door handles. Communication was timely and they... Voir plus

Noté 5 sur 5 étoiles

Great products at good prices. Also, really good customer service via e-mail - had a wiring query with a very tricky multi-switch, replied back to me next day with a great detailed response that help... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Beautiful Art Deco chrome door handles.

I have been looking for Art Deco accessories to complete my room decoration. My chosen metal is chrome and Loops Direct had the perfect Art Deco chrome door handles. Communication was timely and they arrived earlier than stated. The package was well wrapped and the fitting instructions very clear. Very happy with the new look.

25 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous LED Lights.

I ordered x2 under cabinet led lights which arrived promptly and securely packedged. They were so easy to install and look fabulous. Great Product and good value too, well happy.

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Not having received my order

Not having received my order, I contacted Loopydirect and they were very helpful .. They quickly resolved the issue and sent me what I ordered within a few days...I'm very happy with how helpful they were

4 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Experience with this company

Great Experience with this company , I contacted this them in regards to an item I was looking to Purchase.

The staff where very friendly and advised the item would be perfect for my needs, it arrived quickly and safely and it was a smooth process therefore i would highly recommend .

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

great lights

great lights , good price and they weren't made in china so were good quality , would definitely use this company again

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Services!

I was so impressed with the customer service I received from Loop Direct. I needed to replace my old door handles and wanted to place an order for pair of victorian scroll handles on a back plate to a specific measurement and Katie and Emma were both so helpful in ensuring I had all the necessary fittings I needed without the need to over order parts. They provided a link to make the ordering and delivery process as soon as possible. I would definitely recommend this company to people and will be using them again.

17 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy ordering, arrived on time, helpful staff

Ordered on a couple of different occasions over the past month. Items arrived in good time and as described. Loops Direct also had video instructions available on the product page of the items I'd ordered, so was easy to follow and get my sound equipment set up. Dealt with Dom and Katie by email for different requests/alterations I wanted to make to the orders after I'd placed them online. They were both very helpful and dealt with my requests quickly and easily. Will use Loops Direct again.

12 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It was initially a surprise having to…

It was initially a surprise having to order via a third party supplier when initially looking to buy from B&Q. Obviously B&Q are now a merchant front for companies wanting to sell direct to the public - but it all went well - product was a little dearer than expected but I suppose this takes in the postage and packaging. All round - very satisfied.

30 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

I only have the experience of one item…

I only have the experience of one item which when ordered should have arrived 2 days later, which had still not arrived several days later. Tracking only showed it had not been passed on to the Evri delivery.
However, Katie at customer services was great. For some reason it had to be reordered? which she did and I did receive it 2 days later.
I am suspect the delivery arm rather than the company.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great communication

Ordered item, arrived quickly but not quite the colour that matched the rest , got in touch with customer service to send back, Katie was so helpful , really quick response via email , every message i sent for reassurance was dealt with right away, Thank You Katie

23 septembre 2025
Avis spontané

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