Lost Golf Balls - Australia Avis 34

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just purchased 50 x AAAAA/NearMint 2022 ProV1’s on Monday, they arrived Wednesday. Fast delivery, incredible quality product at a more than reasonable price. Can’t thank the team at Lost Golf Ball... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've ordered a few times with Lost Golf Balls and the balls have always been in the condition stated. They're mint Titleist Prov1s are my go to ball and for a fraction of the cost to buy new they are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading some terrible reviews after buying off lostgolfballs I feared I had made a mistake. One month after ordering my balls have arrived. I ordered graded BBB srixon soft balls. They arnt... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Terrible!! Purchased weeks ago, 3 e-mails from them saying their having difficulties finding my address, their printing department is working on it, sure!! Good luck, all I can say. (If you don’t know... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

We are Lost Golf Balls, based in Brisbane, Australia. We provide Australia's largest range of high quality recycled and refinished golf balls. All brands and all models in stock. Order by 2pm - same day dispatch!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

I've ordered a few times with Lost Golf…

I've ordered a few times with Lost Golf Balls and the balls have always been in the condition stated. They're mint Titleist Prov1s are my go to ball and for a fraction of the cost to buy new they are well worth it.

6 mars 2026
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Trent, cheers mate we fully appreciate the kind words and sentiment. Glad to hear you like the quality of the Pro V1's. We hope you play well with your latest batch. Happy Golfing! Lost Golf Balls

Noté 5 sur 5 étoiles

I just purchased 50 x AAAAA/NearMint…

I just purchased 50 x AAAAA/NearMint 2022 ProV1’s on Monday, they arrived Wednesday. Fast delivery, incredible quality product at a more than reasonable price. Can’t thank the team at Lost Golf Balls, I’ll be back but hopefully not too soon. Highly recommend, the rating here doesn’t reflect the level of service that I received.
Jermony Keven
Burleigh Waters Qld

2 mars 2026
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Jermony, 100% awesome thanks mate! We are super stoked you left this review, it means the world to us and we have shared your review with our grading team who hand graded those Pro V1's. Thanks once again...now you just have to do them justice :) !!! Thanks Jermony and Happy Golfing! Lost Golf Balls

Noté 5 sur 5 étoiles

A must buy again experience

After reading some terrible reviews after buying off lostgolfballs I feared I had made a mistake. One month after ordering my balls have arrived. I ordered graded BBB srixon soft balls. They arnt even close to what I ordered. They are far better than what I was expecting.

I have never written a review before but after reading the negative ones I felt compelled to say buy of these guys and give a 5 star review.

Cheers,
Harry

5 janvier 2026
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Harry, thanks so much for taking the time to leave this review, genuinely appreciated! We work really hard as a business to try to keep our grading quality, shipping speed and overall standards high so thanks again for taking the time to let us know you appreciate it. We actually have over 11,000 positive reviews on the Feefo platform which is an independent review platform which surveys our customers and orders. But for some reason those ones don't show up that much in search!!!
In regards to some of these negative reviews you mentioned, For one of them, very very very occasionally (like maybe 1 in 10,000 orders) there is an issue that prevents us shipping the item to certain locations. In those rare examples we can normally get around it by getting clarification from the customer and find a solution. I.E> think new sub-division or something like that where the addesses in the system are not 100% aligned. Anyway, we can normally work around it and that is what we tried to do with that customer, however this made him frustrated and he ASKED us to cancel his order and process a refund. Thus that is what we did - he then left the negative review due to this frustration. Another one of those reviews the customer's item was lost in transit which is very unfortunately. It did longer to get resolved however we ended up shipping him another lot of golf balls at no charge and from memory we also refunded his original payment. Then the third negative review actually we shipped the item the next business day and it was picked up from our warehouse but it may be that the customer did not see the tracking notification email which was sent. We are trying!!

So thanks again for taking the time and leaving this review we appreciate the good karma!

Noté 1 sur 5 étoiles

Based in NZ? Don't waste your time or money

Based on reviews here it seems this company has gone down hill massively.
In short, If you're in NZ don't bother. Despite their advertisement of Order by 3 same day dispatch. My order sat and wasn't even picked up for a week.
I ended up having to buy balls from the pro shop while waiting for my order to arrive and I'm still waiting on it 11 days later. If you cant service New Zealand, stop advertising that you do/ can.

8 septembre 2025
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Mat, thanks for taking the time to leave this review and we are sorry you were not happy with the transit time to you. To clarify, your order was shipped from our warehouse the day after you placed it. We do apologise if this was one day later that our standard and we have been ensuring all orders are shipped on time as a KPI. In regards to the transit time, most orders at the moment are being delivered very quickly considering the cost that we charge. Yes, we could have faster shipping, however it would add around $10 to an order your size. So it is a trade-off between as cheap as possible and a reasonable shipping speed. We may in future have an "express shipping" option however that will be significanlty more expensive due to the cost and weight of large shipments of golf balls. Again we are sorry you were unhappy and we hope to be able to serve you again in the future. Cheers, Lost Golf Balls

Noté 5 sur 5 étoiles

Resolved

Australia Post lost my package, after I notified them and then followed it up with the post there was no resolution with Australia Post. They were kind enough to send me some replacements. Appreciate it.

7 septembre 2025
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Dion, awesome thanks mate appreciate the kind words and feedback!

Noté 1 sur 5 étoiles

Terrible customer service.

Golf balls got delivered to wrong address. They take a week or two to respond to emails. They said they would re-ship the order to the correct address or offer a refund, but then nothing again for weeks. Followed up with emails without a response. This has been on going now for 2 plus months.
Absolutely terrible customer service.

16 avril 2025
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Cameron, thanks for taking the time to leave this review and we are sorry you had this bad experience when dealing with us. We have over 11,000 positive reviews and have been supplying golf balls since 2011 - we work incredibly hard to keep the standards of golf balls grading, shipping speed and overall customer experience high. We are happy to say in the vast majority of feedback we receive customers we get mainly 4 and 5 star reviews. That said, we want to acknowledge you did not receive and great customer experience and have taken steps to improve this including attempting to respond to all customer service enquiries that day they are received. In your instance, your shipment was delivered to an incorrect address and ultimately deemed lost in transit. We started an enquiry with the post provider however didn't hear anything back for an extended period. In the end we did refund your payment and (from memory) re-shipped your order to you as well so you came out well ahead.
Again we do apologise and we wish you all the best moving forward.

Thanks Cameron,

Lost Golf Balls

Noté 1 sur 5 étoiles

Terrible!

Terrible!! Purchased weeks ago, 3 e-mails from them saying their having difficulties finding my address, their printing department is working on it, sure!! Good luck, all I can say. (If you don’t know where New Zealand is, don’t advertise here!!

26 mai 2025
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Johann, we are very sorry you were unhappy with our service. We have been in business since 2011 and have over 10,000 positive reviews. Your experience was not usual and not caused by us. We use a shipping software provided by New Zealand Post to ship orders to New Zealand. This software had a problem with your address and could not "validate" the address. So we simply asked you for clarification with a polite email. When we had continued issues (which were due to New Zealand Post's software...not us) you then seemingly became very frustrad and advised us to process a refund for your order - which we did. Again we are sorry you were unhappy with the service we provide. Kind Regards, Lost Golf Balls

Noté 5 sur 5 étoiles

Great Value purchase

Purchased balls from this company and they were above expectations.
I may never buy new balls again. The only letdown was that they were delivered by AusPost and they screwed up the delivery and the balls ended up in Perth, not NSW. Having said that, LostBalls gave me refund on postage, even though it wasn't their fault.
However, this is no reflection on "LostBalls"....except they were.
Great company to deal with

12 février 2024
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Mykel, awesome mate thanks for leaving this feedback of your experience with us! Happy Golfing, Lost Golf Balls

Noté 5 sur 5 étoiles

Have always had a great experience…

Have always had a great experience buying golf balls from this website. Quick shipping and good quality product, especially for the price. So much cheaper than buying new balls at a premium price from Golf Stores.

27 décembre 2023
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Daniel, awesome mate glad you like the service and golf balls we supply. Thanks for leaving this feedback of your experience with us! Happy Golfing, Lost Golf Balls

Noté 1 sur 5 étoiles

Callaway Chrome Soft

The 12 balls that I received [Callaway chrome soft]
looked like they had been to hell and back - I throw balls in this condition in the recycle bin ... Never again

29 mai 2023
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Gert, thanks for taking the time to leave this review. We are sorry you were not happy with your order from us. We take all feedback seriously. To explain....you purchased a LOWER grade of Callaway Chrome Soft - we do sell much higher quality however they are more expensive. If you want the higher quality we suggest selecting those and then going through the checkout process. If you choose the cheaper qualities and order them they will be more blemished and the like but the pricing reflects this. If you have any further queries please feel free to contact our customer support term. Thanks Gert, Lost Golf Balls

Noté 5 sur 5 étoiles

These guys are great

These guys are great. A wide variety of makes and quality. I stick with the AAAAA standard which (for me) is indistinguishable from a new ball.
The website is easy to navigate and always prompt delivery with some bonus tees that never go astray.

27 juillet 2021
Avis spontané
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Réponse de Lost Golf Balls - Australia

Hi Peter, awesome thanks mate! We appreciate the kind words and feedback. Happy Golfing, Lost Golf Balls

Noté 5 sur 5 étoiles

I am a new customer and after watching…

I am a new customer and after watching a review on UTube comparing refurbished/refinished golf balls against new ones I decided to order some.

Just received 50 Pro V1X Titleist and couldn't wait to play a round to check them out. Great Value for the price. Took a few days to get to NZ but that's okay. Balls were the refinished version. Absolutely brilliant. Played the whole round with the same ball. Great off the tee and stopped good on the greens. Beautiful to put with.Looked brand new. I could probably play another round with the same ball.I was blown away as I thought the ball would cut up. Little did i know. Well done Lost Golf Balls. Your advertising is backed up by a super product.

Will certainly buy from you in the future....

Thank You.

Colm
Auckland

29 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

When Only the Best will Do....

All I can say is This Company is amazing.... Super fast delivery and exceptional quality. I ordered a heap of Pro V1's in refurbished and AAA grade. The refurbished balls looked exactly the same as the brand new ones i had here and played the same aswell, very happy with these and cheaper than buying new. The AAA grade balls looked like brand new apart from some having a few very faint markings on them. One very happy customer here and i will be telling everyone about Lost Golf Balls.

17 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Great concept, very helpful service, fast delivery to Sydney

I bought some golf balls at a great price - this business is a really good idea. I had some questions and was able to speak directly with Steve who runs the business. He was very helpful and is getting me some particular balls I requested.

To be updated pending shipment of my balls shortly....

Have now received my golf balls - delivered in Sydney the day after being shipped. Ordered the near-mint Titleist Pro-V1X and all are in great condition.

7 mai 2015
Avis spontané
Noté 4 sur 5 étoiles

Great service

i have purchased from Lost balls on 3 occasions and the balls are always in the condition mentioned.The service and completed hassle free with the balls delivered quickly.
I wouldnt have to purchase from lost balls if only i could hit em straight not into the drink lol

6 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

Cracking Deal

First time i have dealt with Lost everything was as described prices were cheap and the quality of the balls was excellent. Will definately deal with Lost in the future and would encourage others to get there balls here.

6 mai 2015
Avis spontané
Noté 4 sur 5 étoiles

Titleist Pro V1

The golf balls supplied where in good in condition with very few marks,delivery took a couple days longer than i expected

3 mai 2015
Avis spontané

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