Lotsy Avis 

244
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish nothing was too much trouble. The proofs are done individually not automatically generated, so tweaks were possible. Once the proof was accepted my order was delivered swiftly. Th... Voir plus

Noté 5 sur 5 étoiles

Design proof arrived via email the next day and the printed material arrived safely and in perfect condition in Switzerland just a few days after ordering.  It's superb. I'm sure I'll be ordering more... Voir plus

Noté 5 sur 5 étoiles

EXCELLENT SERVICE! This is the 2nd map that I have ordered. This company is phenomenal! The service is excellent, my changes were made swiftly and proofs sent quickly. Anthony and Matt are super... Voir plus

Noté 5 sur 5 étoiles

What an inspired creation. I found Lotsy via a Facebook advert. I wanted something different and special for two Polish friends who reside in the UK for their combined Birthday/Name Day. The doub... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

244 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(244)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great image with good customer service

I found Lotsy via a Facebook ad but wasn't sure what was being offered was exactly what I wanted. Luckily the website had a plethora of options and I was able to browse happily and select exactly the right image which for me was the UK and China. I ordered, one very reasonably priced image A2 size which fits perfectly in my bordered A1 frame. The artwork is stunning and makes me smile every time I look at it. In addition, due to the pre-Christmas postal strikes, the delivery came a lot later than expected, Anthony personally apologised (even though it was obviously totally out of his control) and kept me updated with expected arrival dates.
There are various types of artwork on the site as I mentioned, not just these beautiful maps and many of them have the option to personalise. Go have a look! Thanks, Lotsy. Be very happy to use you again.

12 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

Communication was great all through the process, finished item is as expected and described.

8 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordered twice and both times extremely happy!

I’ve ordered on two occasions from Lotsy and both times the communication was excellent, delivery to Australia was way less than I expected and the quality of the art piece far exceeded my expectations! I will definitely be recommending the services to my family and friends. Diane

30 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

England - Australia map

I bought the connecting maps for my daughter who now lives in Australia. They are en route to Sydney and I’m sure sh will love them. Ordering was so easy and also you got a preview before the order was sent out. Would definitely recommend this business.

16 février 2023
Avis spontané
Noté 5 sur 5 étoiles

World Maps picture is absolutely beautiful

picture is absolutely beautiful, i live in Scotland and my boyfriend of 2 years lives in America so this was just perfect and he wants one too so will definitely be ordering again! Seller was so nice and quick to show me the preview and post it. Thank You Anthony

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

I ordered 3 map posters

I ordered 3 map posters. Unsure as to make sure they were what I wanted I contacted Anthony who was very patient and helpful. The end result was brilliant . Great customer service and advice. January

6 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I ordered the two country poster for my…

I ordered the two country poster for my daughter who lives in the UK with some words from a poem added as an extra, unfortunately when it was delivered these were accidentally left off,I emailed Anthony who quickly arranged to resend an amended poster which she received a few days later,my daughter is very happy with the service and quality and I'm happy she's happy

6 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful prints

Easy to order, approved the print and decided to make a change. Final product was truly amazing 🤩 absolutely love it.
Thank you all so much, highly recommend.

12 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful and great quality loved it

My item was more than l had hoped for. Everything was straightforward and very professional. One of the best customer services l have ever dealt with. They do care which is very refreshing. Definitely recommend, loved my poster.

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Redemption from average to Great!

UPDATE 2 March 2023
Anthony has contacted me, delivered a replacement to Australia which I received today. Product looks great. Sometimes its all about how you deal with customer issues. Anthony took the feedback on the chin and redeemed himself. You cannot ask for anything more from a company. Looking forward to getting it framed and up on the wall now

ORIGINAL POST
We ordered ours in 5 December and it arrived in Perth Australia 17 Jan. That didn't bother me too much as I realise Xmas post etc, however when we received it it was nothing like what we have approved and had the wrong towns on it. To top it off the tube was damaged and it had no end caps to the tube and it got wet somewhere to the whole poster was ruined. Contacted Anthony the same day with photos, who said he will replace and we have asked for a tracking number and since then no response. Just feel very ripped off

12 février 2023
Avis spontané
Noté 5 sur 5 étoiles

I made a couple of changes

I made a couple of changes, and both acknowledged and implemented so quickly and politely. AMAZED that my sister recieved the print in USA within 7 days. She actually wept when she opened it as had not seen anything so unique ❤. I ordered prints also for the sister of someone I support, and she was equally delighted. Would absolutely recommend 👌

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Customer service as it should ........faultless !!

I ordered a poster to be sent direct to Australia, the delivery time was excellent. Sadly the recipient had already moved to a new address so the poster was marked “return to sender”. I contacted Anthony straight away and he arranged that once received it would be sent to me at no extra cost. I love the colours and the quality is great. From ordering and receiving the item, customer service has been faultless.

3 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Thanks for our beautiful print

Thanks for our beautiful print. It looks great on the bedroom wall, a constant reminder of our family in Australia and the happy times we have spent with them.

We sent them a photo of the print in situ and they loved it too. So much so that we have created a slightly different picture which you are sending to Sydney on our behalf.

Impressive service when we asked for a couple of tweaks and a fast turnaround.

Thank you once again

23 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Love my print

Love my print, this is my 3 product from them. Made an error in the text and they happily changed it. Fast communication. Thank you soo much, will recommend to my friends!

15 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Really good customer service

Really good customer service, patiently understand my requirements and make appropriate changes, thank the designer and his team for their hard work!

23 août 2022
Avis spontané

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