Air Rentals Avis 

DO NOT RENT!!
They will take security deposit even when damage isn't your fault.
we have proof&pictures with time stamps that we didn't do the damage they accused us of, and still proceeded to take £200, not reasonable whatsoever and rude people

Awful experience! Tried to scam the security deposit of us despite the photographic evidence provided. Do not trust them

AVOID!!!
We stayed at this property recently
Upon arriving to the property someone had noticed there has been damage to a door handle, and decided to take a picture of the damage.
We didn’t report it on the day as it didn’t affect our stay and thought nothing of it as there were other things in the property that looked not up to a great standard.
A couple of days after our departure the owner of this property had sent a WhatsApp message saying that they will not be giving back the £200 deposit due to the damage and are willing to demand more if the repair costs exceed that amount, which for a door handle sounds crazy and makes me think they could use any excuse to demand any amount.
The damage was there when we arrived and the picture was taken minutes after getting to the property!
Very very disappointed as the price we paid for one night was extortionate.

My experience with this host was completely unacceptable and, without question, one of the worst accommodation experiences I have ever had.

Several days after checking out, I was falsely accused of causing damage to the property by the host via WhatsApp message - despite the damage already being present before my stay. The host attempted to retain my £200 security deposit, but fortunately I had the foresight to photograph the condition of the property immediately upon check in. Those time stamped photographs clearly showed the exact same damage before my stay had even begun.

Despite being presented with clear, time-stamped evidence that disproved the allegation, I received no apology for the false accusation, the stress caused or the implication that my group had been dishonest. The matter was simply left there, so I had to contact booking.com, where I was advised to wait 7 days after the deposit was paid to see if the host decided to release my payment.

I would urge anybody staying here to throughly inspect every room in the property upon arrival and take photographs of absolutely everything. Ensure to keep these photographs with the original time stamps at hand. This was the only thing that protected us from losing the £200 security deposit after our stay. Or better yet don’t book at all.

A host should make guests feel welcome and treated fairly. Instead, I was left with the responsibility of disputing a damage claim, providing evidence and days of waiting to be able to retain my damage deposit. The complete lack of accountability or even a basic apology after receiving the evidence provided speaks volumes in my eyes.

This was one of the most stressful accommodation experiences I have ever had. I would never stay here again, nor would I recommend anybody else risk a booking here.

Do not rent they stole my deposit and made up false accusations. Do not deal with this company

We recently rented an apartment in Manilva, Spain from air rentals. Initially everything was fine until we had a guest visit us during the day which then revealed we were being watched by the host on camera!
We were told we weren’t allowed any visitors which is ridiculous.
We covered the cameras as we felt uncomfortable being watched, this obviously rubbed them up the wrong way as they then claimed we had caused damage to the property which we definitely did not, and they refused to return our £400 deposit!

Excellent venue! Really good apartment. We stayed for England game at Wolves. Really easy check in and check out. Comfortable beds, decent shower and in a lovely quiet area… would certainly use again.

A beautiful apartment with everything that is needed for a short or long stay, it was perfect for us and great location. Would definitely recommend thank you.

Very comfortable and cosy apartment, all the facilities are just what we needed. It’s in a great location with everything you could need within a close distance. The hosts were so quick and efficient with responding and ensuring our check in and check out was efficient and were in quick contact to ensure we had everything we needed. Definitely recommend and will be booking again!

Our stay was great! Apartment was very clean and well serviced, was a loud environment but not too off pointing!

A very well kept penthouse, it was a very enjoyable stay. Would definitely stay here again

Lovely apartment - perfect for our needs! Had everything we could have needed and more! Great location, great communication from owner & just all round great trip. Thank you.

One word fantastic! The apartment was right in the centre so accessible to the town on foot. The apartment has everything you need beautifuly decorated throughout, beds and linen were of good quality and smelt so fresh! Lovely little touches leaving complementary tea, coffee, milk and a nice touch to welcome us a box of chocolates! The bathroom had toiletries incase you have forgotten anything. The owner checked through messaging us to make sure that everything was OK. Will definitely be booking again.

Accommodation was excellent. Very clean and in a good location. Wish they could all be like this. Top drawer.

Opted for this apartment to keep family in one place. Clean and convenient.
Bedrooms were spacious.
Very close to town centre with a Lidl’s opposite.
Landlord was great settling us in with all the necessary information. Would stay here again !

Lovely apartment, easy to find. Nice welcoming touches and great communication.

Excellent stay, very clean and well maintained. Really good communication prior to and after the stay. Great service all round and would highly recommend this property.

I will never forget these days (8th-20th of February 2021), this is my most wonderful and lovely days of stay in a well-furnished, equipped, peacefully, comfortable home with same configuration as shown when I booked. I hed the warmest customer service ever.
I had a great time with my family, it's like a home away from home. if it is possible, I will give more than five stars to THE LETTING AND SALE AGENT, they give me the opportunity to have a wonderful stay at the station penthouse, Broad Gauge Way, WV10 0BA, Wolverhampton.

Excellent service from start to finish. Really friendly customer care, the place was amazing and finished to a high standard! I’ll definitely be coming back!