Love Jewelry  Avis 

869
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 2 necklaces and delivery was quick and I was kept updated frequently, the necklaces themselves are lovely and will be cherished by the people I got them for. Will definitely be ordering from... Voir plus

Noté 5 sur 5 étoiles

Here's a review you could use: --- ⭐⭐⭐⭐⭐ Beautiful keepsake gift for a special couple I bought two heart magnet bracelets with pictures inside for our friends who just got married, an... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bought two items, both the same. Took longer than expected to arrive (although I think this was the carrier rather than a fault of the company.) Both look fabulous, although they're Christmas presen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I brought 2 personalised bracelets for myself and daughter after losing our beautiful Staffy girl 3 weeks ago. They arrived beautifully packaged and mean so much to us both. The bracelets fit perfect... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Boutique de cadeaux

Écrit par l'entreprise

If you have any issues with your order please allow us to make it right - contact us at info@lovejewelry.co.uk for a prompt response! Before writing a review, please ensure you have purchased from ourselves www.lovejewelry.co.uk and not from a different company! Welcome to Love Jewelry, your UK-based store, where passion meets craftsmanship. Personalise your style with our personalised photo bracelet and photo necklace, each piece crafted to reflect your unique story. Immerse yourself in the charm of our photo projection jewellery creating a lasting connection between you and your most cherished memories. The perfect memorial jewellery & keepsakes.


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4,5

Excellent

TrustScore 4.5 sur 5

869 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 3 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(869)

376 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ordered 2 necklaces and delivery was…

Ordered 2 necklaces and delivery was quick and I was kept updated frequently, the necklaces themselves are lovely and will be cherished by the people I got them for.
Will definitely be ordering from them again.

10 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful piece ,will be treasured

Beautiful piece ,will be treasured

7 octobre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Kate, thank you for your lovely review! We’re delighted you love your piece and hope it remains a treasured keepsake for years to come. x

Noté 5 sur 5 étoiles

Lovely keepsake

Very easy site to use . Seem less kept me informed all of the way and was delivered when they said it would be . Lovely keepsake of our dog . It is a little difficult to view properly but I think that is user error more than anything else . They do provide instructions on how to best view

10 octobre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Samantha, thank you for your lovely review! We’re so pleased you found the process easy and that your keepsake helps you keep your beloved dog’s memory close. We’re glad the viewing instructions were helpful, and we truly appreciate your support! x

Noté 2 sur 5 étoiles

I was told 3-5 days from the website I…

I was told 3-5 days from the website I then reached out after not getting any update for 7 days. I was then told 5-10 days. But didn't have any update or reached out too (unless I did) between then. The person who responded to me was nice. However all I kept getting was an apology and appreciation for my patience. That is not good enough. It reached day 12 and my order hadn't even been shipped. I had too reach out again for it to finally be shipped out. Even with the delay they left it another day to ship it out knowing it would not be with me for the day they assured me it would be. I am still yet to receive my items. I ordered for a funeral. I do not have my items. (I ordered in plenty of time for what the website told me and even the second time line I was given) I'm sure the jewellery is lovely (once I finally get it) but the process as a whole would make me avoid this company in the future.

8 octobre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Layla,

Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration caused, particularly as your order was intended for such an important and sensitive occasion.

We would like to clarify that our advertised delivery timeframe for personalised jewellery is 5–10 working days, as each piece is individually made to order.

Having reviewed your order, we can confirm that it was delivered on 9th October, which was one working day outside our advertised timeframe. We sincerely apologise for this slight delay.

We understand that when purchasing jewellery for a funeral, timing is particularly important. However, we are only able to work towards our standard advertised delivery timeframe in most cases.

We appreciate your kind words about our customer service representative and will certainly take your feedback on board regarding communication and order updates.

We hope that, despite the delivery experience, you are pleased with the jewellery itself.

Noté 5 sur 5 étoiles

Lovely piece of jewellery

Lovely piece of jewellery. Very pleased

5 octobre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Lisa, thank you so much for your lovely review! We’re delighted to hear you’re pleased with your jewellery. We truly appreciate your support! x

Noté 4 sur 5 étoiles

Beautiful items, but too many unwanted emails.

Bought two items, both the same. Took longer than expected to arrive (although I think this was the carrier rather than a fault of the company.) Both look fabulous, although they're Christmas presents, so can't comment on longevity or durability as yet, however I was spammed to high heaven with emails trying to convince me to purchase the jewellery boxes and asking for reviews, which I couldn't give as I hadn't yet received the order.
Excellent price, really well packaged, and the initial updates were great, I just felt let down by the volume of emails received after that.
Will definitely shop here again, but I'll be unsubscribing from the emails as early as possible.

12 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Kelly, thank you for your feedback. We’re delighted you’re happy with the jewellery, packaging and price. We’re sorry the volume of emails was frustrating, especially before your order had arrived, and we really appreciate you sharing this feedback with us. x

Noté 5 sur 5 étoiles

Beautiful sentimental gift…

Such a lovely projector bracelet was received for my best friend as her uncle recently passed away. I wanted her to have something special to remember him on the tough days. She was over the moon with her bracelet and has worn it every day since receiving it.

22 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Claire, thank you so much for your heartfelt review. We’re truly honoured to have created such a special keepsake in memory of your friend’s uncle. It’s lovely to hear she was so happy with the bracelet and wears it every day. xx

Noté 5 sur 5 étoiles

Order bracelet and key ring

A bit sceptical when ordering, but very pleased with the bracelet, a lovely piece, have also just ordered the key ring.

26 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Judy, thank you so much for your lovely review! We’re delighted to hear you were pleasantly surprised and are so happy with your bracelet. We hope you love your new keyring just as much! x

Noté 5 sur 5 étoiles

Happy customer.

First time I’ve come across this website, and i took a chance to order. i absolutely love my rose gift box, came well packaged. Great price too. Really happy customer.

26 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Susan, thank you so much for your lovely review! We’re delighted you took a chance on us and are so happy with your rose gift box. It’s great to hear you were pleased with the packaging and price too. Thank you for your support! x

Noté 1 sur 5 étoiles

Item did not arrive within the delivery…

Item did not arrive within the delivery timeframe so item was rendered useless as it was a gift for someone who has now moved away. Refused a refund despite being late. Wouldn't use this company again.

25 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Eliza,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations.

We would, however, like to clarify a few points for anyone reading this review.

Our projection jewellery is made to order, and our advertised delivery timeframe is 5–10 working days, excluding weekends and bank holidays. According to our records, your order was delivered within this timeframe, rather than outside it as suggested in your review.

We completely understand that your purchase was intended as a gift and appreciate how disappointing it must have been that the recipient had moved away.

As your order was personalised and delivered within our advertised timeframe, we were unfortunately unable to offer a refund under our standard returns policy.

We genuinely appreciate all customer feedback and are always looking for ways to improve our service.

Noté 5 sur 5 étoiles

Couldn’t recommend enough

I purchased a necklace for my sister-in-law and we couldn’t have been happier with what arrived. The quality is great! Looks so special.

The delivery was quicker than I expected which was just another bonus.
Whilst placing my order I spoke with a couple of the ladies working there and what a lovely bunch they are. Each one of them are so helpful, kind and just brilliant to deal with.
It was such a pleasure ordering from a little business with the best customer care!
I will most definitely recommend them to everyone I can.

Thank you again ladies, Love Jewellery is a fabulously ran place.
I wish you all the greatest of successes.

7 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Leah, thank you so much for your wonderful review! We’re thrilled to hear you’re so happy with the necklace and that you had such a positive experience with our team. Your kind words about our customer care truly mean a lot to us. Thank you for your amazing support and recommendation! x

Noté 5 sur 5 étoiles

Received within timescale and good customer service

Got my necklace as a surprise for my wife to remember her nan by. The necklace was produced and delivered within the set out time frame. I was worried that the item said a label had been produced and despatched but royal mail
had no updates for a few days, i emailed and the got back almost immediately and chased on my behalf, the item arrived within a couple days with royal mail tracking updated so i would mark customer service as very good in this instance, thank you for helping me give my wife a lasting memory to wear.

21 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi David, thank you so much for your heartfelt review. We’re delighted we could help with the delivery and that your necklace arrived safely within the expected timeframe. It’s truly special to know it will help your wife keep her nan’s memory close. x

Noté 5 sur 5 étoiles

Quick and easy to order the neckless

Quick and easy to order the neckless. Good quality product. Being able to get a quick response to a question about delivery and advice on getting the best out of viewing the image. A surprise additional gift was nice. Customer services are very good and quick to get back to you. All in all would purchase from them again

19 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Anthony, thank you so much for your lovely review! We’re delighted to hear you found the ordering process quick and easy and were happy with the quality and customer service. It’s also great to know our viewing advice was helpful. We truly appreciate your support and look forward to serving you again! x

Noté 5 sur 5 étoiles

Heart magnetic bracelets

Here's a review you could use:

---

⭐⭐⭐⭐⭐ Beautiful keepsake gift for a special couple

I bought two heart magnet bracelets with pictures inside for our friends who just got married, and they absolutely loved them! The quality is lovely, and the photos came out clear and vibrant. It's such a thoughtful, personal gift — something they can wear every day and keep close to their hearts.

The magnets hold well, and the bracelets look elegant and well-made. The whole experience was smooth from start to finish.

I'd definitely recommend Love Jewelry to anyone looking for a meaningful, personalised gift. I'll be back for more!

Mihaela

18 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Mihaela, thank you so much for your wonderful review! We’re delighted to hear your friends loved their heart magnet bracelets and that you were happy with the quality and photos. It’s lovely to know they made such a meaningful wedding gift. We truly appreciate your kind recommendation and look forward to welcoming you back! x

Noté 5 sur 5 étoiles

Beautiful piece of jewellery

Beautiful piece of jewellery, great communication, good quality and value, highly recommend!!

22 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Louise, thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality, value and communication. We really appreciate your kind recommendation and support! x

Noté 5 sur 5 étoiles

Superb service from start to finish

I bought a ring for my partner and was so impressed by the quality it was perfect for such a good price as well, the service from ordering to delivery was exceptional there were updates at every step and even follow up emails to make sure I’m happy with the product and it had arrived. I will definitely order from here again so thank you to the team for an amazing ring and service!

21 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Alex, thank you so much for your fantastic review! We’re delighted to hear you were so pleased with the ring, quality and service from start to finish. It’s wonderful to know the updates and follow-up made a difference. We truly appreciate your support and look forward to serving you again! x

Noté 5 sur 5 étoiles

Lovely bracelet

Was kept updated throughout the order.
Lovely bracelet and good value for money.
Highly recommended.

12 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Nic, thank you so much for your lovely review! We’re delighted to hear you were happy with the bracelet, the value, and the updates throughout your order. We really appreciate your kind recommendation! x

Noté 5 sur 5 étoiles

Beautiful jewellery and boxes

I ordered 2 of the rose boxes, such great quality I was very surprised.
I also ordered projection necklace and bracelet. Really great pieces of jewellery.
Highly recommended love jewellery.

17 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Janette, thank you so much for your lovely review! We’re delighted to hear you were so pleased with the rose boxes and your projection necklace and bracelet. It’s wonderful to know you’re happy with the quality. Thank you for your kind recommendation and support! x

Noté 5 sur 5 étoiles

Personalised bracelets

I brought 2 personalised bracelets for myself and daughter after losing our beautiful Staffy girl 3 weeks ago. They arrived beautifully packaged and mean so much to us both. The bracelets fit perfectly, lovely quality and the engraving looks just like our girl.
Thankyou ❤️

18 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Danielle, thank you so much for your heartfelt review. We’re truly honoured to have created such special keepsakes in memory of your beautiful Staffy. We’re so pleased you and your daughter love the bracelets and that the engraving captured her so beautifully. x

Noté 5 sur 5 étoiles

Beautiful keepsake

I ordered the projection bracelet for my niece following the passing of her father, my brother. It is absolutely beautiful and serves as such a special keepsake for her. I am incredibly happy with this purchase and highly recommend it for anyone looking for a meaningful gift. The customer service team was also fantastic and very helpful when I needed to get in touch with them. Highly recommend!

17 septembre 2026
Avis spontané
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Réponse de Love Jewelry

Hi Lisa, thank you so much for your heartfelt review. We’re truly honoured to have created such a meaningful keepsake for your niece in memory of her dad. We’re so pleased you’re happy with it and that our team could help. x

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