Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The time for the goodnight 3xl dog bed was ok but the quality is totally rubbish. The cover its self is as the picture. But the depth was no where near its measurements. It is filled wth CHEAP SOFA... Voir plus

Noté 4 sur 5 étoiles

I was doubtful about my order after reading some reviews…I had checked as I was concerned how long the order was taking (which did arrive in time specified, I just hadn’t read fully or understood it w... Voir plus

Noté 1 sur 5 étoiles

Like everyone else here , regretting I hadn’t read their trustpilot reviews. I’ve received a table that is unusable due to the predrilled holes being out of alignment. I’ve sent them photos that show... Voir plus

Noté 1 sur 5 étoiles

I wish I had read reviews on here before buying. Website misleading - items shipped from China. Tracking site useless - my order apparently left in a plane from China on 19th Dec - it's 23rd now. Long... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,5

Tous les avis

(228)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid at all costs

Cheap products, wrong colours delivered, one cover had a stain; the returns policy looks good until you realise that the cost of returning to China is multiples of the initial purchase price. Waste of money, don’t bother.

14 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all cost

Avoid at all cost. This company is in china not Uk. I’ve been waiting since November for my order. Was told it was in transit and given details that it had left airport. I waited then queried to be told it was delayed. Queried again given a tracking number for Hermes. Contacted them to be advised they did not have anything. Queried again and all I get is it’s in transit have you tried post office!!!! Well what post office there a quite a few in the UK and of course I get no where. The last tracking showed Slough, well that’s only 5 hrs over 290 miles away! I have requested a refund only for them to say they can’t as it’s in transit. I’m so angry at myself for using this company so don’t want anyone else to get ripped off so AVOID do not use

14 décembre 2021
Avis spontané
Noté 4 sur 5 étoiles

Much much better than feared after reading reviews

I felt I needed to add a little perspective for people, after having read all the negative reviews myself (AFTER I had purchased) and being really worried the sofa throw I had ordered would never turn up! I ordered on November 26th, and it arrived today December 13th, so less than 3 weeks and I have to say the xl sofa throw is pretty blooming good value for £42 - you could easily spend double that for something of similar quality. The colour is exactly as expected, it is polyester, so stretches well to cover the various contours of the sofa, but because of the woven design it actually looks like wool or cotton. It nicely covers our large 4 seater sofa, it doesn’t extend all the way down the back, but this doesn’t matter as the sofa sits against a wall. I nearly ordered the smaller size, so glad I didn’t and would recommend going larger than you think. I might be one of the lucky ones but I really can’t criticise the product or the customer service. I tracked its progress through the Shop app, and was a little concerned when it didn’t move from one Chinese depot for 8 days, but when I queried it the customer service got back to me with reassurances within 24 hours.

13 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company

First of all this company is based in China not in the U.K. as originally thought. I ordered a single and a double sofa covers and both of them are too small despite using your measurements guide from your website. The quality is ok.
I emailed them and they want me to return it to China at the cost of £80. What a rip off!!!

10 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

STAY AWAY bad customer service

Spent £52 on stretch covers waited 4 weeks as come from china , 1 of the covers was way too big , so did not have a matching set , they wanted me to post back at my expence and offered me 25% refund , I made a claim through paypal and got refunded full amount My advise is do not bother with this firm they got your money then dont care .

9 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ordered cushion covers for my couch…

Ordered cushion covers for my couch were to small even though I went with there size guide.have been trying to return They don't give you return slip still waiting on reply.defenetly would not order from there again

7 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not order anything from this site…

Do not order anything from this site which you may need to exchange!! The return policy omits to say that you have to pay for the items to be tracked and posted back to China, which costs a fortune!! The goods were fine in quality but the wrong size and therefore a complete waste of £54 - hope this saves someone from the same fate!!

27 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I ordered chair covers last month

Further update 13 1.22

After an array of e mails to love style and their replies (16 in total), and bearing in mind I ordered in October (see my original review) the chair covers arrived. They are awful and fit terribly and look very cheap. But that’s the chance you take. After all of the hassle to even get them in the first place, I will not be attempting a refund but I will not be doing any further ordering from this company.

I ordered chair covers last month. I received an e mail saying they are on their way from Hermes. Then another one to say there had been a problem and then nothing. I tried to chase it up. Used the e mail given on my confirmation order which was some random g mail address. They replied and said my address was incomplete on the order and for me to chase up with my post office, although I think they meant Hermes. They gave me an 0330 number which was wrong. It told me to ring another number which was an automated voice asking me to put in the tracking number but it would not recognise it. I then sent an e mail to the Hermes address they gave me but it would not send. Also I can no longer e mail the company itself as that won’t send. I tried to chase it up with Hermes myself who want a tracking number and postcode (maybe the postcode was entered wrong initially) so they can’t help me. So it leaves me having paid for the product and not received but can’t get through to anyone to chase up and/or get a refund. My last hope is leaving a message on their website chat but no response so far. Will never buy from them again!

20 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Very positive experience

Looks like I was one of the few lucky ones who had a very positive experience with this company. I, too, haven't realised at the start that I'm dealing with a company based in China, which explained long delivery time. My issues where delt with appropriately. I ordered a bed canopy and received it in a wrong colour. I notified the company using the email that you find below your order. Note this is different to the generic email on their website. The email address looks a bit dodgy, but it is the one they reply to. I was offered either a partial refund, or to be sent the item in the right colour. I chose the latter option and expected to be asked to post the wrong colour item back, but the company confirmed I don't need to do that while they still post the right one. A week later I received the item I actually ordered. So overal a very positive experience. The bed canopies are made of nice material and colours are true to the pictures on the website.

21 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

Avoid this company, I thought I was buying from a UK company but it is CHINESE. As usual nothing from China measures as stated, they expect me to return item and pay postage again even though I measured carefully before placing my order.

14 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not order from this company!

I ordered a bed canopy from them, i didn’t like the colour and it didn’t suit the bedroom and decided to return. They are refusing to refund and give return information because they said I received the correct item. On their website it says returns are possible if unused and in original packaging which it is. I normally check reviews first, wish I had done that this time around.

9 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

I ordered first and then seen negative…

I ordered first and then seen negative reviews and wasn't holding much hope in my order. I was very surprised to find that the chair covers were of good quality, correct colour and fitted very well. In my opinion for the money they are very good and I am pleased with them. Ordered on 20th September and received 4th October.

4 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

After ordering from this company I read…

After ordering from this company I read the refuse and thought I’d made a massive mistake! However I’m very happy with my purchase it took a while to come but I emailed them about that and they were quick to reply and kept me updated until the day my throw arrived. Maybe I was one of the lucky ones but I’m a very happy customer

24 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company. As with the other reviews they do not answer emails. I ordered white chair covers they were more a dirty cream. I tried to return but they will not send a return address. Sadly I didn't read these reviews until it was too late. Don't make the same mistake.

21 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Beware extra charges

Not yet received the goods, so cannot comment on that yet. However, I have ordered a sofa throw for 49.99 GBP with free shipping. My card has been charged 50.49 GBP + my bank has charged for a non sterling transaction. It's only a couple of pounds extra, but this was not flagged up when making the purchase. The website makes it look like it's UK based.
After reading the other reviews, I only hope my order arrives!

20 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. Order took ages to come through (now realise they are based in China) and looks nothing like the picture on the website.

20 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

The sofa cover didn't fit my sofa…

The sofa cover didn't fit my sofa despite following their measurements. Wouldn't refund me until I paid for redelivery at a cost of £80 back to China. Needless to say will not recommend this company.

15 septembre 2021
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus