LowerAvis 

2 649
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Leslie and the whole Lower Mortgage team are just wonderful people and they made our first time home buying process as stress free as possible.

Noté 1 sur 5 étoiles

Their customer service is off shore, with people who have little understanding of American English. No supervisors are available. To make an on line payment, you have to go through an outfit called... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife and I were buying a new home after living in our current home for the past 34 years. Navigating the mortgage market could have been very stressful for us. Our realtor recommended we speak to K... Voir plus

Noté 5 sur 5 étoiles

Bri was outstanding and ensured we were comfortable and understood each step of the process! Her level of communication is something you typically don’t receive these days! She is the main reason we a... Voir plus

À propos de l'entreprise

  1. Prêteur hypothécaire

À propos de Lower

Écrit par l'entreprise

Your place for
lower rates.

Buy - Refinance - Save - Insure

I'm buying a house I want to refinance

Let's make you a homeowner


NMLS #1124061. Equal Housing Lender. nmlsconsumeraccess.org


Coordonnées de contact

  • 8131 Smith's Mill Rd
, 43054, New Albany, Etats-Unis

  • lower.com

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(2 649)

73 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Trust to me is the most important…

Trust to me is the most important aspect of any company I deal with. This is even more true when refinancing a mortgage.

I came to Matthew Mikel at Lower.com after I received a loan estimate from the largest Mortgager in the country. The interest rate on the estimate was way too high and there were significant dollars to pay at closing.

Matt looked at the numbers and was very determined to make it work for me. He made me feel like I wasn’t just any customer but like I was his most important.

He found a way to significantly lower the interest rate from that of the estimate of the other company, less closing costs and cash coming back to me at closing.

There were no surprises at closing and I could not be happier with the end result. My sincere thanks to all at LOWER and especially to Matthew Mikel

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to work with

Sam Berman, our Senior Loan Advisor, was great to work with on this loan. He was easy to get in touch with and always tracked down an answer to our questions if he didn’t already have the answer. We had some complicated things to navigate and Sam helped us work through one thing at a time and got us everything we needed for the loan to close smoothly.

19 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t walk… run away from this company

Don’t walk… run away from this company. Uses pressure and scare tactics to push you into committing. A refi would actually cost more money yet they use incorrect numbers in their quote to make you think it’s a great deal until you ask for it in writing and see they are lying. What a waste of time and energy.

6 juin 2025
Avis spontané
Logo de Lower

Réponse de Lower

Hello Shannon, Thank you for providing your feedback. We want to apologize for any unmet expectations. We have shared your experience with the appropriate parties. If you would like to provide more information about "incorrect" numbers, please contact us at your earliest convenience at care@lower.com. Thank you - Lower.com Customer Care

Noté 5 sur 5 étoiles

Our experience working with Mallory…

Our experience working with Mallory Miller and Kelly Grant was exceptional. The entire process was smooth, well organized, and clearly explained every step of the way. Both Mallory and Kelly went above and beyond to make everything as easy and stress free as possible. They were professional, knowledgeable, and genuinely kind throughout the entire experience. I highly recommend them to anyone who needs assistance with their mortgage, I can’t speak highly enough about the service they provided.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a great and fast experience with…

I had a great and fast experience with Lower thanks to Mallory Miller and Kelly Gant. They were both incredibly helpful, responsive, and made the entire process smooth and stress-free. Highly recommend working with them!

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Communication

My wife and I were very happy with our experience at Lower. Connor Murrell was my primary contact and was SUPER responsive to me at all points in the process. Got a fair deal with a good appraisal and was able to use the equity in my home to take care of a few things. Only small critique we had is that the underwriting process was a bit slow and dug deep...but we got there eventually. Maybe that is the norm now but there were quite a few requests. That said I would recommend to anyone looking for mortgage related products.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Jay was an honest professional…

Jay was an honest professional throughout the process from my initial contact, until the final closing procedure.
Constantly e-mailed or called me the keep me informed and answered all my questions. I will have contacts that I will encourage to use Jay and Lower.com for them to use.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Closing Made Easy with Andrew Benjamin

I can’t recommend Andrew Benjamin highly enough! After a slow and frustrating experience with a previous loan processor, Andrew stepped in and completely changed the trajectory. From the moment he took over, he was responsive, efficient, and organized.
He kept me informed throughout the entire process and worked diligently to make sure everything stayed on track. Thanks to his dedication, we made it to the finish line smoothly. What could have been a stressful process felt manageable with Andrew’s guidance. I’m truly grateful for his professionalism and support!

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Lower Refinance

Jason, our loan advisor was excellent. He followed up with us on every detail. From beginning to the end. It couldn’t have been an easier process.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

We had an excellent experience working…

We had an excellent experience working with Connor. He was knowledgeable, responsive, and made the entire loan process smooth and stress-free. He clearly explained every step, answered all my questions promptly, and kept me updated throughout. His professionalism and dedication made a big difference—I truly felt supported from start to finish. Highly recommend!

3 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A superb experience

I was reluctant to refinance, but Sam Berman made the process very easy and handled everything with confidence. From day one, Sam was friendly, professional and explained all details clearly and thoroughly. When I reached out with a question or concern, he always got back to me quickly. He even took the time to respond when he was on the golf course while vacationing. My loan closed within 30 days, and I am very grateful for having had the opportunity to work with Sam.

14 mars 2025
Avis spontané

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