Very good choice of products and competitively priced. Order arrived as scheduled and was well crated and packed, so no chips or breakage.
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Lisez les avis des autres
Product of good quality, but was very disappointed with the delivery. Arrived on day planned at 16.45pm and the driver refused to place x6 crates of patio slabs onto my drive and leaving them on the p... Voir plus
L'entreprise a répondu
I was struggling to buy the individual porcelain slabs (most places only doing project packs) until I found LSD. The ordering process was simple and the communication was excellent. The day after I pl... Voir plus
The staff were very helpful and happy to discuss all aspects of different products. When a haulage company delivered some large heavy natural stone slabs damaged LSD & BSD promptly arranged to have th... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- aussi dans
- Fournisseur de pierres
- Fournisseur de sable et de gravier
- Jardinerie
- Magasin de pierres naturelles
Écrit par l'entreprise
Landscaping Supplies Direct, or LSD, is rapidly becoming one of the UK’s leading online suppliers for garden and landscape supplies. It is beginning to gain a significant advantage over its competitors due to being a direct importer of Indian sandstone paving as well as stocking specialist paving from top brands such as Marshalls, Stonemarket, Natural Paving, Bradstone and Globalstone (in no particular order!). We also supply cheap paving slabs for those working to a budget and we’re able to tailor and make mixed orders to cater for exactly what you're looking for. Landscaping Supplies Direct can deliver paving slabs direct to many homes across the UK within 5 working days with 'Next Day' and 'Saturday' delivery options available. LSD takes pride in employing staff who are friendly, approachable and highly knowledgeable about landscaping supplies.
Coordonnées de contact
Hardcores House, Rawson Spring Road, S6 1PD, Sheffield, Royaume-Uni
- 01142310911
- lsd.co.uk
4,6
Excellent
2 k avis
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A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Would recommend
My builder was satisfied with the delivery and the he goods arrived well packaged and in good condition
27 mai 2025
Awesome at every stage!
Thank you for a great product and an awesome service at every stage from purchasing to helping us change our delivery. The delivery driver was great, he worked really hard placing our delivery exactly where we wanted it! We will be using you again!
3 juin 2025
Excellent communication from the…
Excellent communication from the company.
Good quality stones and delivered promptly.
Have used LSD before and find them competitively priced and reliable.
2 juin 2025
Helpful customer service
28 mai 2025
Lovely Garden Gate
I purchased a feather edge garden gate which was made to the size I requested. I am very pleased with the gate which is sturdy and well made. Delivery was on time & I was kept informed via email of the delivery arrangements.
28 mai 2025
Avoid
I purchased pavetuf clear from LSD, which is almost twice the price of the other brand. When I poured the solution into the sprayer, I noticed that it was not in good condition; it seemed expired and had a foul odor. I submitted a ticket through their system with all the relevant pictures, and I was informed that these images would be forwarded to the manufacturer. After two weeks of back-and-forth communication, no action has been taken. I cannot return the item since it has been opened, nor have I received a replacement. Instead, I was advised to contact the supplier directly, which I find unfair as a customer. I made my purchase from LSD and expected customer service from them, not the manufacturer. I will never purchase from them again.
9 mai 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Ash,
Thank you for your review regarding your purchase of Pavetuf Clear. We understand your frustration and appreciate you taking the time to share your experience.
We want to clarify the steps taken regarding your complaint. As you mentioned, we did receive your ticket and the accompanying pictures. We subsequently forwarded these directly to the manufacturer for their assessment.
The manufacturer confirmed that the product you received is within its expected lifespan and meets their quality standards. They advised us that the "foul odour" you described is characteristic of a chemical product of this nature, and the presence of any minor particles, if present, did not indicate a defect from their end. Furthermore, we did not receive any images of the product in use or of the "black bits" after application, which would have been crucial for the manufacturer to assess a potential issue with the sealant's performance once applied.
As per our standard policy, and in line with the manufacturer's stance that the product was not defective, we are unable to accept returns or issue refunds for products that have been opened and partially used. This is why we advised you to contact the manufacturer directly regarding a potential replacement, as they are best placed to address specific quality concerns with their product, even after it has been opened.
We understand that this situation is disappointing, and we regret any inconvenience caused. While we always strive to provide excellent customer service, for issues concerning the intrinsic quality of a manufacturer's product, direct communication with the manufacturer is often the most effective route.
Kind regards,
LSD
Clear patio slab sealer
Ordered item, paid & waited. Granted there was a bank Holiday during the waiting period but heard nothing. I had to do all the chasing. Was informed product was coming direct from manufacturer, no problem with that but heard nothing. No tracking, no email. Nothing. Item did eventually arrive.
20 mai 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Martin,
Thank you for your review. We sincerely apologise for the significant delay you experienced with your Pavetuf order. We understand your frustration, and we're very sorry that you had to chase this yourself.
We placed your order with the manufacturer, Talasey, on the morning of the 20th. Unfortunately, we later discovered that our initial email to them was missed. When you called us on Tuesday, the 27th, we immediately chased this up, and Talasey assured us it would be sent the next day. We were very disappointed to learn, when you called again on Thursday, the 29th, that it still hadn't been dispatched. At that point, we escalated the issue, and they promised urgent delivery.
While we strive to ensure all orders run smoothly, it's clear we fell short in this instance, and we regret that you bore the brunt of these issues. We're glad to hear your order has now arrived. Please be assured that we are formally addressing this with Talasey to understand why this breakdown occurred and to prevent similar issues in the future.
Kind regards,
LSD
£25 for 4 bits of plastic
£25 for 4 bits of plastic (replacement plastic covers for manhole handles). Total rip off. Serve no purpose other than aesthetic. Would have cost £1 if that to produce. Delivery was smooth however
12 mai 2025
Réponse de LSD & BSD - Landscaping & Building Supplies Direct
Hi Anshu,
Thanks so much for taking the time to share your feedback!
We understand your concern about the price of the item. You're right, they are quite an investment. The cost largely comes from our supplier, EJ (formerly Peter Savage), who manufactures the manhole covers these parts fit into. We actually stock them because we know how easily they can be lost in bad weather, and they're hard to find anywhere else!
We always aim to be transparent with our pricing, which is why all costs are clearly visible before you complete your order.
We hope you're happy with your purchase and that these new ones stay put!
Kind regards,
LSD
Stress-free delivery.
13 mai 2025
First time customer
First time customer, no issues and delivered on time, can’t ask for anything more.
12 mai 2025
Efficient
Friendly, knowledgable and efficient staff, when we contacted them for help and advice. Delivery spot on time.
1 mai 2025
Great deal and quick delivery 10/10
8 mai 2025
Customer service amazing 🤩
Really helpful lads here couldn’t do enough. Totally recommend!
28 avril 2025
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