do not trust them)) cheap knock offs they will lie to trhere back teeth to keep you unhappy sent me out interley different item it cost me 800 gbpound i raised case with paypal
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
ein kleines Männerverknügungsspielzeug gekauft. Qualität soweit gut, aber weder die angegebenen Maße noch das Gewischt stimmte, hier gibt es Abweichungen bis zu 25%. Auf meine Anfrage hin wird nur ver... Voir plus
2nd doll order from Lucidtoys.com. Fantastic customer service. They understand that customers may have alot of questions prior to making a big purchase and were very friendly when dealing with m... Voir plus
Well, I have wasted money in the past buying stupid gym workout equipment, but this doll purchase beats the lot! Hoisting this babe around is a dam exhausting exercise. Or is it sexercise? It did take... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Lucid Toys, Explore yourself and spoil your body with our exclusive range of vibrators, dildos, sex dolls and bondage toys. Everything you will ever desire is available for you 24x7. Same day dispatch and next day delivery available.
Coordonnées de contact
15 Stationfield industrial estate, OX51JD, Kidlington, Royaume-Uni
- 01865 570 790
- lucidtoys.com
3,5
Moyen
178 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional company with great…
Very professional company with great customer service. The two products that I have thus purchased have been perfect with no issues at all. I am delighted with my most recent one and at the price paid I am completely amazed by the quality and character of the doll. Thank you again and I look forward to purchasing more items in the future from your fantastic company. Best Wishes.
8 avril 2021
Avis spontané
Excellent customer service and very…
Excellent customer service and very quick delivery. Delighted with quality of products. Good value.
8 avril 2021
Avis spontané
Just as ordered
7 avril 2021
I went for a cheaper item this time
I went for a cheaper item this time, only £50 instead of £190. But still impressed by the quality of purchased item. Would recommend lucidtoys every time, for the simple fact that they are cheaper than any where else!
5 avril 2021
Sue was very helpful and sourced…
Sue was very helpful and sourced exactly what I needed for a project, if not, more.
5 avril 2021
Although there was a minor issue with…
Although there was a minor issue with product , it was dealt with by customer service promptly great customer service
3 avril 2021
Beautiful Julie
I bought a beautiful doll for my disabled son. Very quick delivery and the doll is beautiful. I had some questions for the company and they were very helpful. I highly recommend this company.
17 mars 2021
Avis spontané
Great response and communication
7 mars 2021
Excellent delivery service.
7 mars 2021
don't waist your money mine was damaged…
don't waist your money mine was damaged and it looked nothing like there pictures on there website and when i complained all i got back "we checked it before dispatch and it was in perfect condition"
5 mars 2021
Réponse de Lucidtoys
UPDATE: 27-03-21
This customer has not responded to our last email to resolve the problem.
Here is the customer's actual doll we sent. Please check the google folder:
https://photos.app.goo.gl/TZ3seCehvYxc4eJQA
The folder shows a beautiful doll in perfect condition. This customer lied and purposefully put an inaccurate trust pilot review about what happened. We sent the doll in perfect condition. Example the doll had red nails and the customer lied and said it came with no nails. Please check the google folder for further evidence:
https://photos.app.goo.gl/hcmJCBtbEmqkgPx87
We still offered the customer a significant discount to make him happy, but has not responded for the last 12 days and has not removed this false trust pilot review.
--------------------------------------
Mar 5, 2021
As stated earlier this is not just the case. Its best to be honest and not play this silly game of leaving negative reviews. We always take the benefit of the doubt and side with the customers even when we know there is dishonestly but in certain cases we cannot go any further.
We did not just say "we checked it before dispatch and it was in perfect condition". We also sent you clear quality checked images of your doll and you came up with a silly conspiracy theory that it was untouched by us to take the picture even when we have your actual order label in the image. We sent images of your actual doll that was in perfect condition. The hands were perfect with RED NAILS.
You provided us with only 2 images which was a extreme close up of the hand which had missing nails and a damaged finger. It was obvious to us you did this to hide the true condition of the doll so we can only see the hands. It was clear from the pictures that the hands was in bad condition. The hands have dirt and microfibers everywhere and the nails were missing.
We asked you what happened with the finger and the fingernails? Your response was "thats how my doll was after i removed the protective material on her hands".
Neil, can you please explain to everyone in our customer service department, why does you pictures have the hands with dirt and microfibres everywhere? Why does the pictures you sent have the nails missing with dirt everywhere? What happened to the RED NAILS we sent Neil? Its obvious that you used it and that you removed the nails.
Our staff are here to help and we will always do our best to help customers who have problems or need guidance. But we cannot do much with customers who lie and are dishonest with us.
I would like to share an experience with recent customer who bought a doll a few days ago which was to heavy for him and wanted to exchange for a lighter one. He admitted he opened the box and inspected it. During his inspection he got some dirt on it. As it was minor and genuine mistake with no major implications we still allowed the exchange with a slight fee to clean it up which we will use in a photoshoot. We did not have to do this but we always try to make the customer happy. This customer delivered the doll back and we gave him the doll he wanted. He was extremely happy and satisfied. This customer did not lie and was honest. He treated us with respect and we did our best to make him happy. When customers lie and are not honest, it makes a resolution difficult which no one wants. We are still open to resolving this issue, but leaving unfair reviews is not the way to do it.
The product looks good and feels good
5 mars 2021
Amazing
Amazing, you fellows have got it right.
We need to understand it's only a Doll
There may be some improvements to be made
The fingers are what worries me the most when one moves it around changing positions, you know ...
It's pretty heavy but I love the fact it saves me from doing workout hooof.
The joints one needs to know the points of readjusting, posing the Doll.
Otherwise an Amazing experience with my lovely Neodoll Allure Melanie and Amazing Sue giving us users all support one need, She is very comprehensive and understanding and a Lovely human being, Though we have not met in person.
If you guys want to have some fun and spend you'r hard earned cash I do recommend Lucidtoys it's worth the life investment.
Look after your dollies and your willies will always be trigger happy
Tchau amigos
4 mars 2021
Avis spontané
I recently bought some Lucidtoys…
I recently bought some Lucidtoys products, my experience was a professional treatment regarding some doubts I had about certain products, they were solved quickly and without problems, in a short time I received my products and everything was satisfactory, it shows that they take the security very seriously I would buy again without a doubt.
4 mars 2021
Avis spontané
5 stars
5 stars. Exactly what I wanted and ordered. As beautiful and sexy as a doll could get. Brilliant customer service when called to sort out I.D verification and delivered very quickly and on the date that was given. Thank you
2 mars 2021
After searching 46 years for wife and all hope gone. Now I have a Soulmate (doll).
I have been searching for a wife for 46 years and decided to give up looking. I have felt suicidal at times, and now I have a Soulmate (doll). She fills an empty space and gives me something to hold onto. She never takes her eyes off me. Now we can create some happy memories. She will never leave me. The last Lockdown has been extremely soul-destroying, especially with Christmas cancelled.
19 février 2021
Avis spontané
I had a great experience …
I had a great experience with this company, I needed a lot of help and advice with my purchase, and they bent over backwards to help me and guide me, not once did they fail to get back to me and I found the whole purchase a pleasure. The item I bought was top quality and looked even better than it did in the photos on the site. Like to give praise when it is properly due and this company deserves the highest, I will shop with them again.
16 février 2021
Avis spontané
Satisfied
Quick dispatch, the product exactly the same like on the photos and in the description. Not the first time I purchased products and satisfied.
10 février 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.